Helfman Collision Center

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(3,184 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
95% Would Recommend
Latest Review about 1 month ago

Reviews


BV
Brian V.
Texas
Verified Customer
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
01/24/2020 Category: Collision
Brian said he did not like the customer service he was given. The repair was a month or 2 late due to the parts. The estimator was very argumentative with him and told him the insurance company was lying about the pricing. He was not satisfied with the treatment because of this as well and is not recommending this facility.

DV
David V.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/24/2020 Category: Collision
David said he liked the person he dealt with, he was very attentive to what he told him and he got back to him in a timely manner. The repair was also exceptional.

TR
Terry R.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/20/2020 Category: Collision
Terry said that he does all his repairs at the place because he never has any issues and is always very satisfied.

LS
Larry S.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Larry said they did an excellent job.

LG
Lyndon G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Spoke with Ginger. She said that Laura was very knowledgeable, the engaged conversation with everyone made her very comfortable and she is completely satisfied with the really nice personnel.

MS
Martin S.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2020 Category: Collision
Spoke with Diane. She said she would recommend this business.

MD
Melinda D.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Spoke with Melinda's husband. He said that he had a very good experience. They did a quick and a good job.

RL
Ricardo L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Ricardo said the staff at this facility really took care of him and they had excellent customer service. The person in charge of everything was really nice and helped out a lot. They have convenient hours and he state this is a place he knows he can trust.

SM
Shawn M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Spoke with Katherine. She said she had no issues with this facility. They kept her updated and called when there was anything to do with the vehicle. They were very considerate and even called to ask her where she would like the license plate located. No promise date was given, but it didn't take that long. She was not sure about the person who prepared the estimate and thinks that may have been through the Insurance.

RH
Ronald H.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Spoke with Crystal. She said the staff was up front, kept in communication the entire time and the work was done well. Her vehicle was later than promised by one day because the facility found additional damage. She does not know why her father chose this facility before he passed away.

CB
Cherie B.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Cherie said Ira was amazing, he communicated with her the entire time and kept her updated and in the loop. She had no issues throughout the whole repair experience.

CL
Ciro L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Ciro said the staff at this facility did exactly what they said and they got it done on time. It was all good.

HE
Hani E.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Hani said that the experience went well and he is really pleased with the outcome. His vehicle was delayed by three or four days because one of the parts was hard to find but there was no impact on him.

JJ
Jason J.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
01/17/2020 Category: Collision
Jason said that the place took a little too long, coordinating it with insurance. He said that the work and his representative were fine.

JC
Juan C.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/17/2020 Category: Collision
Spoke with Ana. She said this facility was great. She was very happy and she liked it. If she ever needs this type of work again she would return.