Helfman Collision Center

Overview

Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7

(3,414 Reviews)

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
95% Would Recommend
Latest Review 1 day ago

Reviews


MA
Merlyn A.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020 Category: Collision
Merlyn said they kept her well informed.

PL
Percy L.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Collision
Percy said everything went perfect at the business. He said the facility had worked on his vehicle before so he went back. Everyone there was very nice to him and informative.

SM
Sharon M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/20/2020 Category: Collision
Sharon she had perfect customer service from the first phone contact to the completion.

KT
Kevin T.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Collision
Kevin said did a good job the only ting he suggest is a little bit more communication. He had to call them at times but they were helpful and took care of every thing with the insurance company. There was no promise date.

CG
Chance G.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Collision
Chance said that they're timely and got everything done in a good amount of time. Everything is working and looks great.. He didn't get an exact promise date. He was getting text message updates and it was off a day. The text read he could pick it up on Thursday. It wasn't ready until the end of the next day. Overall it was a good experience.

YR
Yari R.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Collision
Spoke with Tesar. He said the place did phenomenal work, were fast, the customer service was right on point and Ira was amazing.

JM
Joshua M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Collision
Joshua said he had a great experience.

BF
Beverly F.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Collision
Spoke with David. He said the business was very kind, courteous and also efficient.

DM
Dae M.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/17/2020 Category: Collision
Dae said the experience was good. He said there was a 3 or 4 day delay due to parts.

TB
Thomas B.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/16/2020 Category: Collision
Thomas said the business did a very good job. However, he said the text messaging was wrong. He said he was told his vehicle would be ready in 3 weeks and it was done in 5 days.

SJ
Shaka J.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Collision
Shaka said they were very thorough and quick.

DL
David L.
Texas
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
10/15/2020 Category: Collision
David said the paint didn't match up on the front end of his vehicle and he had to take it back to have them match the paint.

JW
Jacob W.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Collision
Jacob said Ira did the repair work in a timely manner. He also said he appreciates their quality of work and their professionalism.

VB
Vuong B.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/15/2020 Category: Collision
Vuong said the business was a great experience. The staff gave him a good deal and were efficient with timing. He said Chuck did a very good job preparing the estimate.

PP
Pedro P.
Texas
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/07/2020 Category: Collision
Pedro said thought the person helping him was following the process diligently. Pedro added he was satisfied with the quality of the repair although there was one minor issue that couldn't be handled right away. He wasn't promised a finish time. He chose this business because it's where he bought his vehicle.