Helfman Collision Center

Overview

Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5Overall Rating 4.66/5rating 4.66

2957 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5rating 4.0
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
95% Would Recommend
Latest Review 5 days ago

Reviews


GS
Gene S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Collision
Gene said he had a professional experience.
This review was collected via phone interview by Customer Research Inc.

DD
Daniel D.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/20/2019 Category: Collision
Daniel said the staff at this business did a really good job, and the repair was quick. They were willing to work with him and overall the staff did a good job. Maria kept him updated about the status of his vehicle. He was really impressed by the staff and by the customer service. He was happy with his experience. He chose not to elaborate on his reasons for choosing this business.
This review was collected via phone interview by Customer Research Inc.

BB
Brian B.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Collision
Brian said that Vern and the other repair technician were great with the communication. The paint is good on this great job.
This review was collected via phone interview by Customer Research Inc.

JC
Jennifer C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/19/2019 Category: Collision
Jennifer said they were on time. She chose this business because it was where she bought her vehicle.
This review was collected via phone interview by Customer Research Inc.

JS
Joshua S.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Collision
Joshua said the business has really nice and helpful employees.
This review was collected via phone interview by Customer Research Inc.

AM
Angelica M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2019 Category: Collision
Angelica said the repair's were really good.
This review was collected via phone interview by Customer Research Inc.

OA
Omar A.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Collision
Omar said the staff kept in touch and kept him updated. The work was delayed a week because of insurance.
This review was collected via phone interview by Customer Research Inc.

MA
Mohamad A.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Collision
Mohamad said he received good service from the staff. The repair was delayed 2 days but he did not recall why.
This review was collected via phone interview by Customer Research Inc.

EM
Ernest M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Collision
Ernest said he got good customer service, the repair was good, however, he did not receive an estimate on how long the repair would take.
This review was collected via phone interview by Customer Research Inc.

MM
Megan M.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/17/2019 Category: Collision
Megan said this business was great to work with. They were in contact with her and the process was fast. Her vehicle was ready a week earlier than promised.
This review was collected via phone interview by Customer Research Inc.

GL
Greg L.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Collision
Greg said the staff did a good job.
This review was collected via phone interview by Customer Research Inc.

DD
Davis D.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2019 Category: Collision
Davis said the repair was efficient and completed quickly. He said the vehicle was not ready when promised due to an insurance company delay but he did not elaborate as to how late it was.
This review was collected via phone interview by Customer Research Inc.

CC
Christopher C.
Texas
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/15/2019 Category: Collision
Spoke with Martin. He said he was satisfied with the repair. He said he received updates however there were a few days he had to call in for an update. He said the business works on his vehicle type specifically.
This review was collected via phone interview by Customer Research Inc.

PC
Patrick C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Collision
Patrick said he chose this business because he trusts the staff and their work.
This review was collected via phone interview by Customer Research Inc.

JC
Jeanmarie C.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Collision
JeanMarie said every issue she had this business handled well.
This review was collected via phone interview by Customer Research Inc.

RV
Raquel V.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/15/2019 Category: Collision
Raquel said the customer service at this business was excellent. Everything was great. Her vehicle was ready 3 days earlier than what was originally promised.
This review was collected via phone interview by Customer Research Inc.

JD
John D.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2019 Category: Collision
John said the employees did a great job.
This review was collected via phone interview by Customer Research Inc.

CH
Charles H.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Collision
Charles said the business did a good job and all of his questions were answered.
This review was collected via phone interview by Customer Research Inc.

KJ
Kaleab J.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Collision
Spoke with Monica. She said they worked really hard to get the vehicle done as soon as possible. They were very prompt with providing updates. Also, they informed them of what was going on with the insurance. The communication was good but could have been a little smoother. She had to reach out.
This review was collected via phone interview by Customer Research Inc.

MJ
Mark J.
Texas
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/30/2019 Category: Collision
Mark said the vehicle looks brand new. He said they did a spectacular job.
This review was collected via phone interview by Customer Research Inc.