Fastlane Expert Auto Service


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

668 Reviews

ReScore Reviewsβ„’ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 5 days ago
KARL W. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
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Vehicle: Ford F-150
Service Date: 01/15/2018
Review Created: 01/16/2018 05:13 AM
Alan S. on 01/11/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Alan said the facility did a solid job. They were helpful, courteous and prompt.
Vehicle: Ford F-150
Category: Service
Service Date: 01/06/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
Russell V. on 01/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Russell said they took care of all his needs.
Vehicle: INFINITI FX35
Category: Service
Service Date: 01/06/2018
Review Created: 01/10/2018
This review was collected via phone interview by Customer Research Inc.
Chase H. on 01/09/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Chase said his overall experience with the business was good. He went in on a busy day so he understood why, but the service took longer than he expected. Besides the time, the service was not too bad.
Vehicle: Dodge Neon
Category: Service
Service Date: 12/30/2017
Review Created: 01/09/2018
This review was collected via phone interview by Customer Research Inc.
Mitchell T. on 01/06/2018
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Mitchell said this business was quick and to the point.
Vehicle: GMC Yukon
Category: Service
Service Date: 12/30/2017
Review Created: 01/06/2018
This review was collected via phone interview by Customer Research Inc.
BRANDON / KELLIE M. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Customer Service!"
This Fast Lane is amazing! They remember who you are, and treat you with amazing courtesy! Will never go anywhere else!
Vehicle: Chevrolet Silverado 1500
Service Date: 01/04/2018
Review Created: 01/05/2018 08:56 PM
James H. on 01/05/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said he has been going to the business for years. The service is good and he likes the people.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 01/04/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Dena K. on 01/05/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Dena said the staff was very nice, honest, and they finished her servicing in a timely manner. She stated the cost of the servicing was more expensive than expected.
Vehicle: Chrysler Town & Country
Category: Service
Service Date: 01/04/2018
Review Created: 01/05/2018
This review was collected via phone interview by Customer Research Inc.
Erin S. on 01/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Erin said she was satisfied with the service.
Vehicle: Hyundai Sonata
Category: Service
Service Date: 12/26/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Raul A. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Anthony. He said the work was done quickly.
Vehicle: Toyota Corolla
Category: Service
Service Date: 12/23/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Laura C. on 12/27/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Laura said she recommends the business for service.
Vehicle: Chevrolet Camaro
Category: Service
Service Date: 12/22/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Rod T. on 12/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rod said he went for an inspection. He usually goes to this business for an oil change. Everything went well during his experience.
Vehicle: Ford Explorer Sport Trac
Category: Service
Service Date: 12/20/2017
Review Created: 12/23/2017
This review was collected via phone interview by Customer Research Inc.
Edward T. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Edward said they always do what he needs to get it done.
Vehicle: Cadillac DTS
Category: Service
Service Date: 12/19/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
Adrian G. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Adrian. The business was fast with good service.
Vehicle: INFINITI G35 Sedan
Category: Service
Service Date: 12/13/2017
Review Created: 12/20/2017
This review was collected via phone interview by Customer Research Inc.
WINSTON L. on 12/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The Staff"
I have been coming to Fastlane for 5 years. The staff is very knowledgeable and HONEST however they can help you they will. Great place in the heart of McKinney.
Vehicle: Nissan Rogue
Service Date: 12/16/2017
Review Created: 12/16/2017 08:29 PM
Aaron S. on 12/14/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Aaron said the team was good. They were friendly and they did great work resolving the issue.
Vehicle: GMC Acadia
Category: Service
Service Date: 12/11/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
Thomas M. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Thomas said this was his second time in, and he was treated very kindly. The mechanic took his vehicle in right away, and he didn't have to wait. There was also coffee. This facility has excellent customer service.
Vehicle: Ford Explorer
Category: Service
Service Date: 12/09/2017
Review Created: 12/13/2017
This review was collected via phone interview by Customer Research Inc.
FRANK / BRENDA G. on 12/08/2017
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"Excellent service"
My husband and I have been a customer for years. Since they were in Alle. They take very good care of their customers. Never a long wait. Explanation of repairs are explained in detail and easy to understand. I would highly recommend Fast Lane to friends and family.
Vehicle: GMC Acadia
Service Date: 12/07/2017
Review Created: 12/08/2017 08:44 PM
Joy L. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Joy said the staff were good.
Vehicle: Lexus RX 350
Category: Service
Service Date: 12/04/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
DEAN M. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and fast "
Everyone was friendly and it was fast service.
Vehicle: Buick Encore
Service Date: 11/30/2017
Review Created: 12/01/2017 12:40 AM
Displaying Review 1 - 20 of 668 in total