Overview

Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5Overall Rating 4.76/5rating 4.76

726 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 4 days ago

Reviews


KH
Kelly H.
Mc Kinney, TX
Mercedes-Benz SLK-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Kelly said the business is perfect, fine and great.
This review was collected via phone interview by Customer Research Inc.

KH
Kent H.
Mc Kinney, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Kent said the staff did pretty much what they said they were going to do, in the time they said they would.
This review was collected via phone interview by Customer Research Inc.

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Alex R.
Mc Kinney, TX
Toyota Tundra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/11/2018 Category: Service
Alex said he had to wait 5 minutes or so to pick up the vehicle. The staff members saw him there, but the man at the counter was busy doing something and couldn't help him right away.
This review was collected via phone interview by Customer Research Inc.

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Rick A.
Mc Kinney, TX
Ford Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Rick said the staff are friendly, fast, and they take good care of him.
This review was collected via phone interview by Customer Research Inc.

TW
THOMAS / EVELIA W.
Mc Kinney, TX
Mercedes-Benz C-Class
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/07/2018
Fastlane My Choice for 15 Years
Fastlane has been my GoTo for almost 15 years. Honest, competent & efficient with zero pricing gimmicks.

They care about their customers.

JP
Justin P.
Mc Kinney, TX
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Justin said he likes the fact that this facility gives a city discount.
This review was collected via phone interview by Customer Research Inc.

TA
Tony A.
Mc Kinney, TX
BMW 5 Series
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/02/2018 Category: Service
Tony said the staff were knowledgeable, fast, and very detailed.
This review was collected via phone interview by Customer Research Inc.

JB
Jeff B.
Mc Kinney, TX
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2018 Category: Service
Spoke with Alan. He said this business doesn't over charge and they get the job done fairly quickly.
This review was collected via phone interview by Customer Research Inc.

MS
Michelle S.
Mc Kinney, TX
Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Michelle said the customer service was great and her vehicle is running well.
This review was collected via phone interview by Customer Research Inc.

MA
Mark A.
Mc Kinney, TX
Lincoln MKS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Mark. He said the service was fine.
This review was collected via phone interview by Customer Research Inc.

OR
Oleg R.
Mc Kinney, TX
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/12/2018 Category: Service
Oleg said service was good and fast.
This review was collected via phone interview by Customer Research Inc.

VD
Vicki D.
Mc Kinney, TX
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Vicki said the business was very friendly and very efficient.
This review was collected via phone interview by Customer Research Inc.

MT
Mitchell T.
Mc Kinney, TX
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Mitchell said every time he goes to the facility, the staff is very nice and friendly. He said they are always done with the service on time.
This review was collected via phone interview by Customer Research Inc.

KM
Kelli M.
Mc Kinney, TX
Dodge Grand Caravan
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Kelli said the service was done in a timely manner and everything was nice.
This review was collected via phone interview by Customer Research Inc.

TW
THOMAS W.
Mc Kinney, TX
Audi Q5
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/06/2018
Inspection and Drive belt replacement
Walked in on a Friday morning without appointment for an inspection and a drive belt change and walked out in about 45 minutes and done for a fair price. You can’t best that.

WB
Wilson B.
Mc Kinney, TX
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/04/2018 Category: Service
Spoke with Kasey. He said the staff were really friendly and got him in and out on time.
This review was collected via phone interview by Customer Research Inc.

JW
James W.
Little Elm, TX
Mercedes-Benz E350
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/01/2018 Category: Service
James said they did superior work. The staff were friendly, personable and they are good at what they do. He is very confident in their ability.
This review was collected via phone interview by Customer Research Inc.

BH
BOB/SARAH H.
Mc Kinney, TX
Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018
Professional and quick
I had an appointment for an oil change and my car was taken in almost immediately. I had also asked the technicians to check filters and related items, which they did. It turned out that I did need clean filters, and they also found out that my A/C fluid had not been changed as it should have been in the past, so that was done as well. The entire process took an hour and 10 minutes and I feel was very reasonably priced. My husband also takes his vehicle here for routine maintenance and is pleased.
Charles S. from Fastlane Expert Auto Service responded on 04/26/2018

Hello Mrs H,

Just a short note to say, Thank You for giving us the opportunity to service both family vehicles.

We look forward to continued servicing of your vehicles in the future,

Thanks again,
Joseph 


LP
Laurie P.
Mc Kinney, TX
Ram Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/12/2018 Category: Service
Laurie said the service was quick and easy. The person she dealt with was very pleasant and got the vehicle back sooner than expected.
This review was collected via phone interview by Customer Research Inc.

KW
KARL W.
Mc Kinney, TX
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2018
Knowledge Convenience Pricing
Great place