Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

780 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 9 days ago

Reviews


Verified Customer
Mc Kinney, TX
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Always a Good experience!
I have taken my Honda to Fastlane over the past two years. I am pleased with the customer service and honesty, especially regarding the wait time, so I decided to take care of an errand, and when I returned I was pleasantly surprised with prompt service.

KY
KARLIE Y.
Mc Kinney, TX
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Fast and budget friendly service
I have always had a great experience with Fast Lane. They are always very professional. They were doing a black Friday special for the service I needed so that was greatly appreciated, especially coming up to the holiday season. Thank you guys!

WL
WINSTON L.
Mc Kinney, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
The people
I love this place they are always courteous. They always do what’s best for the customer.

AB
AL B.
Mc Kinney, TX
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Excellent!
Needed an inspection and oil change and was in and out in 30 minutes. Can’t beat that!

TP
Trisha P.
Lake Dallas, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Trisha said the staff did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.

AS
Alan S.
Mc Kinney, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Alan said the business is very accommodating. He was in for inspection. They pointed out issues and got those fixed, and it passed inspection.
This review was collected via phone interview by Customer Research Inc.

PB
Peter B.
Mc Kinney, TX
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Spoke with Peter. He said they did a good job.
This review was collected via phone interview by Customer Research Inc.

AB
Alan B.
Mc Kinney, TX
Chrysler Town
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Alan said the staff were honest and friendly. He stated he feels completely at ease when he goes into the business.
This review was collected via phone interview by Customer Research Inc.

AB
Alan B.
Mc Kinney, TX
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Service of family cars
My family has been using Fastlane for several years. I moved back to McKinney about a year ago and have had them do work on my older car on several occasions. Charles and his crew have always been very good to work with. When you can find a service center that you trust you keep going back and that is why we keep taking our cars there.

DH
DONNA / DAVID H.
Mc Kinney, TX
Honda Accord Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018
FastLane Auto
These people are the greatest. Bring your car to them. They will fix you up! David K. Haynes

CW
Cynthia W.
Mc Kinney, TX
Nissan Frontier
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Cynthia said they have been going to this business for the past 3 years. The experiences have been fine. This business is located close to their home. The technicians did a great job, they answered all of their questions.
This review was collected via phone interview by Customer Research Inc.

ZW
Zach W.
Mc Kinney, TX
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Zach said the customer service was quick and easy.
This review was collected via phone interview by Customer Research Inc.

CM
Crystal M.
Mc Kinney, TX
Cadillac SRX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Crystal said the employees completed her service within fifteen minutes.
This review was collected via phone interview by Customer Research Inc.

BS
BRENDA S.
Mc Kinney, TX
Cadillac DeVille
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018
Efficient, honesty, caring. I trust my car in their hands
I would this business to anyone. I've always found them to be very caring, efficient, and utmost honest. I've used them for several years now and would recommend them to anyone.

SB
SHELLY B.
Mc Kinney, TX
Lexus IS 250
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
EXCELLENT SERVICE CREW
Always accommodating and professional
I will ALWAYS take my vehicle here
Definitely trust worthy

MH
Macey H.
Mc Kinney, TX
Kia Soul
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Macey said the staff was polite and the service was quick.
This review was collected via phone interview by Customer Research Inc.

AC
Alfredo C.
Mc Kinney, TX
Porsche Cayman
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Alfredo said he gets great service at this business.
This review was collected via phone interview by Customer Research Inc.

DS
David S.
Aubrey, TX
Nissan Maxima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
David said the facility provided good veteran discounts.
This review was collected via phone interview by Customer Research Inc.

LS
LARRY / JODIE S.
Mc Kinney, TX
Ford Transit Connect
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Inspection
Fast and courteous

WC
WILDA / KAREL C.
Mc Kinney, TX
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/07/2018
Very nice
Always try to solve my problem.