Overview

Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5Overall Rating 4.77/5rating 4.77

794 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 2 days ago

Reviews


SH
Susan H.
Farmersville, TX
Cadillac Seville
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Susan said the business did a really good job.
This review was collected via phone interview by Customer Research Inc.

DN
DEMETRIUS N.
Mc Kinney, TX
Buick LaCrosse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/27/2019
the staff at fast lane are awesome
I love fast lane the staff are wonderful and the prices are great!!!
Demetrius N

SE
STEVEN E.
Mc Kinney, TX
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019
Fast professional service.
Great business to have your vehicle inspection done at.

CD
Cathy D.
Mc Kinney, TX
Kia Sorento
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Cathy said the business was honest and the job was fast.
This review was collected via phone interview by Customer Research Inc.

TW
THOMAS W.
Mc Kinney, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Oil chg and vehicle inspection
As usual Lawrence and crew did a timely job on my vehicle. It makes me feel good to know that when I leave Fast Lane my vehicle is in a safe condition until my next visit. Thanks again

CM
CHARLOTTE M.
Mc Kinney, TX
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019
Oil change
Excellent as always....why I keep coming back.

JG
Jill G.
Mc Kinney, TX
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Jill said the business did a good job. They were very quick and have competitive prices.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Allen, TX
Toyota Camry Solara
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019
Outstanding service at a fair price
I have been taking my vehicles to Fastland for over 15 years. They show their appreciation of loyal customers by standing behind their work and offering discounts on routine services. Their work is completed in a timely manner and they don't try to upsale me with unnecessary repairs. Outstanding service and a fair price!

CJ
Cedric J.
Mc Kinney, TX
Cadillac CTS Sedan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Spoke with Mark. He said the business is immaculate, the service is great, and the staff is very personable.
This review was collected via phone interview by Customer Research Inc.

WC
WILL / ROSE C.
Mc Kinney, TX
Mitsubishi Eclipse
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2018
Auto Services
Great customer services, fast, price was right.

MW
Matthew W.
Houston, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/23/2018
Lying cheats
Was moving back to Houston and wanted to get my fiancés cars fixed before the drive. Brought the vehicle to fast lane who said it was only a pulley that was causing the squeaking and could be fixed by replacing parts. Got the vehicle back and it squeaked barely so I figured it was fixed. Next day while driving back to Houston squeaking sound came back and louder than ever. What did they really fix or change? And I can’t go back and complain because I’ve already moved back Houston 4 hours away.

JB
JEAN B.
Mc Kinney, TX
Buick LeSabre
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018
Friendly, helpful staff
I find the service professional and timely. The staff treats me with respect and answers my questions about maintaining my car in a way I can understand since I don't know that much about them.The lobby and waiting room and bathroom are always clean and the waiting room comfortable.

PP
Peter P.
Mc Kinney, TX
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Peter said they always get him in right away. They get everything done quickly. Also the invoice is always what he expects.
This review was collected via phone interview by Customer Research Inc.

AR
Allen R.
Mc Kinney, TX
Jeep Wrangler
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Allen said the business does good work. Charles and Lawrence are always doing the best for the customers.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Mc Kinney, TX
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/30/2018
Always a Good experience!
I have taken my Honda to Fastlane over the past two years. I am pleased with the customer service and honesty, especially regarding the wait time, so I decided to take care of an errand, and when I returned I was pleasantly surprised with prompt service.

KY
KARLIE Y.
Mc Kinney, TX
Mazda CX-5
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Fast and budget friendly service
I have always had a great experience with Fast Lane. They are always very professional. They were doing a black Friday special for the service I needed so that was greatly appreciated, especially coming up to the holiday season. Thank you guys!

WL
WINSTON L.
Mc Kinney, TX
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
The people
I love this place they are always courteous. They always do what’s best for the customer.

AB
AL B.
Mc Kinney, TX
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018
Excellent!
Needed an inspection and oil change and was in and out in 30 minutes. Can’t beat that!

TP
Trisha P.
Lake Dallas, TX
Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Trisha said the staff did what she asked them to do.
This review was collected via phone interview by Customer Research Inc.

AS
Alan S.
Mc Kinney, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Alan said the business is very accommodating. He was in for inspection. They pointed out issues and got those fixed, and it passed inspection.
This review was collected via phone interview by Customer Research Inc.