Fastlane Expert Auto Service


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

644 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 8 days ago
FRED M. on 11/11/2017
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"Easy, fast, friendly"
Great and fast service.
Vehicle: Mazda Mazda3
Service Date: 11/11/2017
Review Created: 11/11/2017 08:26 PM
Jacob G. on 11/09/2017
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Jacob said everything was quick and simple at the business, and the staff finished within 90 minutes.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/04/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
Justin L. on 11/08/2017
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Spoke with Ginger. She said the service was quick and good.
Vehicle: Jeep Cherokee
Category: Service
Service Date: 10/30/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
Denise R. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Denise said the price was higher than other businesses she has been to. However, the repairs were completed in a timely manner.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 11/03/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 11/07/2017
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John said he recommends the business.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/30/2017
Review Created: 11/07/2017
This review was collected via phone interview by Customer Research Inc.
Barabra C. on 11/06/2017
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Barabra said the service provided by this business was really good.
Vehicle: GMC Yukon
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
AL B. on 11/01/2017
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"Inspection "
In and out in ten minutes for state inspection.
Impressive!
Vehicle: Ram 1500
Service Date: 10/30/2017
Review Created: 11/01/2017 05:11 AM
LACI L. on 10/31/2017
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"Excellent speedy service"
I ran in late this Afternoon needing an inspection. It has been a rough day. I was quoted 40 minutes and had settled in for the long hall. But within 15 minutes my car was ready!

Thankful for speedy and kind service so I could get home to my family.
Vehicle: Ford Escape
Service Date: 10/31/2017
Review Created: 10/31/2017 08:02 PM
Ion B. on 10/30/2017
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Ion said he has been a loyal customer to them for years. They service all 3 of his vehicles. The staff are friendly and they always helps him quickly.
Vehicle: Nissan Pathfinder
Category: Service
Service Date: 10/03/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Dmitri M. on 10/30/2017
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Dmitri said he received prompt service and he was given the information he needed.
Vehicle: Volkswagen Passat Sedan
Category: Service
Service Date: 10/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Nora S. on 10/27/2017
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Nora said she has always been happy with the staff.
Vehicle: Kia Optima
Category: Service
Service Date: 10/14/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Daniel G. on 10/27/2017
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Spoke with Sharon. She said the staff did a great job. They are great people.
Vehicle: Kia Sedona
Category: Service
Service Date: 10/25/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Meridith U. on 10/25/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Meridith said the process of getting her inspection done was easy and quick.
Vehicle: Volvo XC60
Category: Service
Service Date: 10/21/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Vivek S. on 10/24/2017
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Vivek said the service was pretty good. He was given attention right away so he didn't have to wait in line. The service was done faster than he was told. Even so, the turnaround time was quick and nothing went bad. It was all well planned and the office was neat. The person he spoke to was nice which made it a really good experience.
Vehicle: Acura MDX
Category: Service
Service Date: 10/19/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
THOMAS W. on 10/21/2017
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"Front wheel brake replacement:"
Charles and his team did a great job as promised along with the time frame in which he quoted. Their prices are reasonable and fair, thanks and look to bring more business to this Fast Lane.
Vehicle: Audi Q5
Service Date: 10/20/2017
Review Created: 10/21/2017 06:37 AM
James H. on 10/19/2017
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James said he loves this business and they do a great job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Suzanne A. on 10/19/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Suzanne said she was not really happy with her service. They did not fix the issues with her vehicle.
Vehicle: Honda Civic
Category: Service
Service Date: 10/13/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Saulius P. on 10/16/2017
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Saulius said the service was okay.
Vehicle: INFINITI FX35
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
BRENDA S. on 10/13/2017
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"Service"
This place is always courteous and efficient.
Vehicle: Cadillac Deville
Service Date: 10/12/2017
Review Created: 10/13/2017 07:40 AM
Thomas G. on 10/09/2017
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Thomas said he has been using this business for the past four years. They have never done him wrong.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 644 in total