Fastlane Expert Auto Service


Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5Overall Rating 4.75/5rating 4.75

627 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
Original
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5rating 3.0rating 3.0
96% Would Recommend
Latest Review 5 days ago
Saulius P. on 10/16/2017
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Saulius said the service was okay.
Vehicle: INFINITI FX35
Category: Service
Service Date: 10/09/2017
Review Created: 10/16/2017
This review was collected via phone interview by Customer Research Inc.
BRENDA S. on 10/13/2017
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"Service"
This place is always courteous and efficient.
Vehicle: Cadillac Deville
Service Date: 10/12/2017
Review Created: 10/13/2017 07:40 AM
Thomas G. on 10/09/2017
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Thomas said he has been using this business for the past four years. They have never done him wrong.
Vehicle: Ford Taurus
Category: Service
Service Date: 10/04/2017
Review Created: 10/09/2017
This review was collected via phone interview by Customer Research Inc.
JOHN B. on 10/06/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Longtime Customer "
They do good work and while it always seems a bit pricey, I just think they all are like that. Always quick turnaround.
Vehicle: Dodge Durango
Service Date: 10/04/2017
Review Created: 10/06/2017 07:25 AM
JOHN/MARY J. on 09/29/2017
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"Great"
Great service. Nice people
Vehicle: Nissan Murano
Service Date: 09/29/2017
Review Created: 09/29/2017 08:09 PM
JEFF T. on 09/25/2017
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"Great service - Fast!"
Great job! Dropped off in the morning and was ready before lunch on the same day. Thanks!
Vehicle: Chevrolet Equinox
Service Date: 09/18/2017
Review Created: 09/25/2017 05:32 AM
BRENDA E. on 09/23/2017
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"Very helpful and courteous "
Always honest and knowledgeable
Vehicle: Mercedes-Benz C250
Service Date: 08/29/2017
Review Created: 09/23/2017 01:00 PM
Vernon H. on 09/22/2017
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Vernon said the staff was friendly and they got right to the business. They were courteous and they had his vehicle around to the front ready for him to leave. He has used them over the last 3 or 4 years, and they have always given him good service.
Vehicle: Honda CR-V
Category: Service
Service Date: 09/18/2017
Review Created: 09/22/2017
This review was collected via phone interview by Customer Research Inc.
Bob H. on 09/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Bob said the business manager is courteous. The staff got him in quickly and the quality of work is exceptional. They get his vehicle out on time. They check things that didn't specifically require checking and they reminded him that his transmission will be in need of some service soon. He wanted to thank the business for the great service and he will be back. They have a clean comfortable waiting room. The people, the place, and the service are great.
Vehicle: Chevrolet Tahoe
Category: Service
Service Date: 09/16/2017
Review Created: 09/20/2017
This review was collected via phone interview by Customer Research Inc.
Sylvia N. on 09/18/2017
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Sylvia said she has used them before. They did a good job.
Vehicle: Acura 3.5RL
Category: Service
Service Date: 09/13/2017
Review Created: 09/18/2017
This review was collected via phone interview by Customer Research Inc.
MICHELLE / DELICE T. on 09/14/2017
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"Professional"
It was great as usual
Vehicle: Mitsubishi Eclipse
Service Date: 09/11/2017
Review Created: 09/14/2017 08:02 PM
GERRY D. on 08/30/2017
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"Fastlane"
Overall satisfied with their service. They are easy to talk to and polite. They do seem to care unlike other auto places.
Vehicle: Ford F-150
Service Date: 08/28/2017
Review Created: 08/30/2017 10:33 AM
WINSTON L. on 08/26/2017
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"Service"
I love this place always thorough and service is awesome all the time.
Vehicle: Toyota Camry
Service Date: 08/25/2017
Review Created: 08/26/2017 05:51 AM
LARRY W. on 08/25/2017
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"Timely work. Good employees (Lawrence and Charles). Always friendly."
Satisfied
Vehicle: Audi A8 L
Service Date: 08/23/2017
Review Created: 08/25/2017 09:13 AM
EARL S. on 08/25/2017
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"Great service ... even for small things"
I have been using the Fastlane in McKinney for over a year now. Always accommodating, courteous and competent. I appreciate that!
Vehicle: Ford F-150
Service Date: 08/24/2017
Review Created: 08/25/2017 05:53 AM
FRANK / BRENDA G. on 08/23/2017
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"Great service"
Always a short wait. Employees very courteous, honest and helpful. Thank you Fastlane!
Vehicle: GMC Acadia
Service Date: 08/22/2017
Review Created: 08/23/2017 07:27 AM
TIM C. on 08/22/2017
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"Service completed quickly."
Management and team took care of needed service and inspection quickly. Addressed my concerns.
Vehicle: Ford Edge
Service Date: 08/16/2017
Review Created: 08/22/2017 03:48 AM
Vicky B. on 08/20/2017
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Vicky said they did a very good job.
Vehicle: Mercedes-Benz CLK-Class
Category: Service
Service Date: 08/16/2017
Review Created: 08/20/2017
This review was collected via phone interview by Customer Research Inc.
LORIAYNN U. on 08/15/2017
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"Friendly and fast"
Had my inspection done recently, Fast and easy
Vehicle: Volkswagen New Beetle Coupe
Service Date: 08/14/2017
Review Created: 08/15/2017 01:50 PM
Austin N. on 08/14/2017
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Austin said everyone was nice. The prices were reasonable. He will return for his inspection. The busienss is convenient. He had heard good things about them.
Vehicle: Cadillac CTS-V
Category: Service
Service Date: 08/10/2017
Review Created: 08/14/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 627 in total