Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1817 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.0645152/5Overall Rating 4.0645152/5Overall Rating 4.0645152/5Overall Rating 4.0645152/5rating 4.0645152
Original
Overall Rating 2.09677/5Overall Rating 2.09677/5rating 2.09677rating 2.09677rating 2.09677
94% Would Recommend
91% Business Response
Latest Review about 13 hours ago

Reviews


LW
Lorraine W.
Hummelstown, PA
2016 Hyundai Accent
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/16/2019 Category: Service
Great service staff.
The staff at Faulkner Hyundai Service department are great. Just be very patient when trying to get someone on the phone.

MH
Maryalice H.
Dover, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/15/2019 Category: Service
Great service.
Friendly staff. accommodating, and clean waiting area.
My appointment was for 10:30, I arrived early, they took my car immediately to begin inspection and oil change.
Very pleased with Faulkner Hyundai. I live in the York area, it is a drive to Harrisburg but Faulkner's service was worth the drive. Thank you!

GA
Gina A.
Bressler, PA
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Head Light Change
I very much appreciate the dealership fitting me in right away to change my front headlight that was out.

EW
Elion And W.
Harrisburg, PA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/14/2019 Category: Service
Great service
Had CEL come on they took care of issues with great care and speed and done well.

TK
Todd K.
Lebanon, PA
2005 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/13/2019 Category: Service
Great service as always!!
Nice friendly staff. Highly recommend!
ANTHONY B., Service Manager from Faulkner Hyundai of Harrisburg responded on 02/13/2019

Thank you for your feedback. 

Anthony Berryhill
Service Manager
Faulkner Hyundai Harrisburg
717-213-3340

RD
Richard D.
Harrisburg, PA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/12/2019 Category: Service
excellent service
excellent work done in a timely manner

Verified Customer
Camp Hill, PA
2010 Hyundai Santa Fe
Verified Customer
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
02/10/2019 Category: Service
Service garage oil changes only
Scheduled an oil change one week in advance. I had transmission slipping a few days before service appointment and asked them to check. They asked to come in an hour earlier to check. After they checked asked me to come back in two weeks because nobody was available to check the codes or could read them. They never washed the car also. I rescheduled and came back two weeks later. The guys looked at us and had no clue why we had to come back and found no codes anywhere. Everything was reset so big waste of time. At least they washed my car this time.
ANTHONY B., Service Manager from Faulkner Hyundai of Harrisburg responded on 02/11/2019

Thank you for your feedback. We are currently working on employing more people and the task has been trying at best, I apologize for the confusion during your visit. 

Anthony Berryhill
Service Manager
Faulkner Hyundai Harrisburg
717-213-3340

LW
Louis W.
Harrisburg, PA
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Great service
They take great care of customers.

Verified Customer
Harrisburg, PA
2013 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/08/2019 Category: Service
Great Service
Took very good care of me and my vehicle im a timely manner.

MH
Mario H.
Lemoyne, PA
2011 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
02/06/2019 Category: Service
Excellent service
In and out in a timely manner.

DH
Daniel H.
Carlisle, PA
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Fast service
Came in early for a mirror replacement as it was bad from the factory

DS
Derek S.
Harrisburg, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/06/2019 Category: Service
Service is awesome
5 stars

Verified Customer
Harrisburg, PA
2018 Hyundai Kona
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/04/2019 Category: Service
On a whim
I stopped in on a whim to get the oil changed and although I was asked if I could come back later they did get me in which I truly appreciated because I work a lot and it’s very difficult for me to have the time.

Verified Customer
Harrisburg, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Nice
Everyone is nice.

Verified Customer
Camp Hill, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
Thank you
Thank you

Verified Customer
Harrisburg, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2019 Category: Service
routine oil change
Prompt,courteous service always.

DL
Don L.
Harrisburg, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/31/2019 Category: Service
Very helpful
They were able to get me serviced ahead of time

JB
John B.
Hershey, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/26/2019 Category: Service
Great job, again.
As always, my service was done quickly and correct, and I love the service bay. Faulkner service makes it as easy as can be. Much appreciated.

RK
Rebecca K.
Gettysburg, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Oil Change
This dealership is always very friendly and helpful. They are very quick to service my car and get me on my way.

NS
Nichole S.
Harrisburg, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2019 Category: Service
Professional
Courteous, helpful and friendly.