Overview

Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5Overall Rating 4.65/5rating 4.65

1477 Reviews

ReScore Reviews™ (28)

ReScore
Overall Rating 3.9999975/5Overall Rating 3.9999975/5Overall Rating 3.9999975/5rating 3.9999975rating 3.9999975
Original
Overall Rating 2.03571/5Overall Rating 2.03571/5rating 2.03571rating 2.03571rating 2.03571
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago

Reviews


Anonymous avatar
Verified Customer
Harrisburg, PA
2017 Hyundai Elantra
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/24/2018 Category: Service
N/A
N/A

LM
Lisa M.
Hummelstown, PA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
Service is Good (email surveys not so much)
The service is always good. I’m annoyed by the continued emails requesting a review after every service appointment. I delete the email and they keep emailing you.

LW
Lorraine W.
Hummelstown, PA
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/24/2018 Category: Service
Great service staff.
The service staff are extremely friendly and personable. My car is always done in a reasonable amount of time and off I go.

BM
Brennan M.
Duncannon, PA
2017 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/23/2018 Category: Service
Great service
Great service

BD
Betsy D.
Middletown, PA
2016 Hyundai Accent
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Awesome customer service
From the moment I walked in to schedule my service, to the day of service, and checking out, the customer service was the best. Pleasant, courteous employees, easy check in, notified me of what was needed before proceeding, completing service in speedy time. Would highly recommend this dealer to any and everyone.

WK
Whitney K.
Harrisburg, PA
2017 Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Customer service is beyond great
Great customer service, friendly people, overall great place to do business

MG
Marlin G.
Middletown, PA
2012 Hyundai Sonata Hyb
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Fast service
Most always take my car to get it serviced at Faulkner hyundai, they know what they are doing and do it right.

Anonymous avatar
Verified Customer
Harrisburg, PA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Oil Change
Great!

GS
Gregory S.
Mount Joy, PA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
All ways treated the best.
I drive from Lancaster to Harrisburg just to deal with Faulkner Hyundai. Great sales and great service department.

LG
Linda G.
Bressler Enhaut Oberlin, PA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Quick
Good job

Anonymous avatar
Verified Customer
Harrisburg, PA
2014 Hyundai Elantra
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/20/2018 Category: Service
Great customer service
I had a pleasant experience with my visit to Faulkner Hyundai. They were fast and courteous and a friendly staff. I will definitely keep going back to them when my car needs serviced.

MP
Maria P.
Harrisburg, PA
2016 Hyundai Veloster
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Awesome service
I cannot express enough my gratitude to the team. My inspection was late for almost two weeks and I got a warning from the Susquehanna township police department. I had five days to get it down. The team made it happen. I got my inspection done and avoided getting further fines. I also like the fact that they wash my car.

WK
William K.
Harrisburg, PA
2017 Hyundai Ioniq Hybr
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/19/2018 Category: Service
Friendly place
Good people, smiling faces, clean facilities

RF
Robert F.
Enola, PA
2017 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Good Quick Service, No Issues
Had Oil Change, Tire Rotation, Emissions and Inspection Done. Because it was my 2nd oil change and 1st tire rotation, both were free because I purchased at Faulkner Hyundai. Inspection was free. Emissions was typical cost. They even washed my car, which needed it, even though there was a little rain. Very pleased that they washed it anyway and they took my car in right away and were done in a timely manner.

Anonymous avatar
Verified Customer
Harrisburg, PA
2017 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Oil change
Normally my oil changes take about an hour but this last time I think I was there no more than 30 minutes and that's with a new air filter which I was pleased about.

RW
Roger W.
Duncannon, PA
2013 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/15/2018 Category: Service
Good service
Basic checklist.showed tires not wearing right.took back where I got tires.they replaced all three tires no cost.warranty on tires.would not caught this unless Faulkner service let me there was a problem with tires.

MP
Mary P.
Halifax, PA
2008 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2018 Category: Service
Superior service
Great service. Very friendly

FG
Frederick G.
Harrisburg, PA
2014 Hyundai Santa Fe S
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/12/2018 Category: Service
OUTSTANDING SERVICE!
Service was OUTSTANDING! Staff members were professional and friendly! Would recommend to others!

Anonymous avatar
Verified Customer
Mechanicsburg, PA
2015 Hyundai Sonata
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Service Appointment
Very good, very prompt & quick. Nice waiting area

Anonymous avatar
Verified Customer
Etters, PA
2017 Hyundai Santa Fe
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Service
Prompt service