Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

1745 Reviews

ReScore Reviews™ (31)

ReScore
Overall Rating 4.0645152/5Overall Rating 4.0645152/5Overall Rating 4.0645152/5Overall Rating 4.0645152/5rating 4.0645152
Original
Overall Rating 2.09677/5Overall Rating 2.09677/5rating 2.09677rating 2.09677rating 2.09677
94% Would Recommend
95% Business Response
Latest Review about 13 hours ago

Reviews


Verified Customer
Harrisburg, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Great service!
Outstanding service in all respects.

Verified Customer
New Cumberland, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/10/2018 Category: Service
Fine Service
Short waiting time and friendly service

Verified Customer
Harrisburg, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
N/a
N/a

CF
Colleen R F.
Harrisburg, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018 Category: Service
Customers first
Courteous staff

Verified Customer
Hummelstown, PA
2016 Hyundai Sonata Hyb
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Basic Oil Change
Appointment was for 2:30, 35 minutes later the Oil was changed, fluids checked or top off and a free vehicle wash.
All for a very reasonable price!

Verified Customer
Harrisburg, PA
2015 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Car inspection
I brought my car in for my yearly inspection and I waited in the lounge area the wait was only about an hour and their customer service is good and the car wash is an excellent bonus

JG
James G.
Harrisburg, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Expedited auto care
These guys always come thru

DH
David H.
Carlisle, PA
2016 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Periodic maintenance
Everything was fine.

AT
Allen T.
New Cumberland, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Never disappointed
Great job as usual from all--service writers and technicians. I trust these guys.

Verified Customer
Harrisburg, PA
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
I love my Tuscon
And love the service I rec'd on 12/1. Thank you!

JH
Julie H.
Harrisburg, PA
2015 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Melanie is wonderful!
So pleased with the excellent service provided by the Inspection team as well as Melanie. She was full of smiles, assisted with all questions and followed up with me.

Verified Customer
Camp Hill, PA
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Friendly employees
Every interaction I’ve had here has been phenomenal. The staff is awesome and they treat you like an old friend not just a customer. Thank you all!

CJ
China J.
Harrisburg, PA
2017 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Service
My recent service was excellent and I got my car earlier than expected

Verified Customer
Hummelstown, PA
2013 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/04/2018 Category: Service
Unorganized and inefficient staff
Nothing ever goes smoothly when I have come to this dealership.
ANTHONY B., Service Manager from Faulkner Hyundai of Harrisburg responded on 12/05/2018

Sorry to hear this about your recent visit with us,in an effort for us to get better I would really appreciate it if you would contact me direct to discuss details on your recent visit. Our goal is to give a 5 star experience every time.
Thank in advance,  
Anthony Berryhill
Service Manager
Faulkner Hyundai Harrisburg
717-213-3340


RC
Roseann C.
Harrisburg, PA
2015 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018 Category: Service
Professional and quality service
I know when I drive my vehicle from getting serviced, it is in top shape. The overall atmosphere of the business is pleasant, the work is excellent and performed in a timely manner.

JB
Joseph B.
Harrisburg, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Winter checks
Great seri

Verified Customer
Harrisburg, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/01/2018 Category: Service
N/A
N/A

Verified Customer
Kng Of Prussa, PA
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/01/2018 Category: Service
Convenient and fast service
The people here are very nice and efficient. Have been very happy with my interactions there thus far.

EW
Elion And W.
Harrisburg, PA
2011 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Seevice
Mel and all service personal did a great job, no unexpected issues,

EM
Eugene M.
Lititz, PA
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2018 Category: Service
Primo service
Most people hate the idea of taking their autos for service but at Faulkner it is a pleasurable experience. I had to reschedule due to a death in the family but when I finally arrived for my service it was 20 minutes and done. Never a long wait and everyone is cordial and respectful.