Feldman Hyundai of Waterford

Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

290 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 4.7142857/5Overall Rating 4.7142857/5Overall Rating 4.7142857/5Overall Rating 4.7142857/5rating 4.7142857
Original
Overall Rating 1.85714/5rating 1.85714rating 1.85714rating 1.85714rating 1.85714
97% Would Recommend
100% Business Response
Latest Review almost 2 years ago

Reviews


SB
Stuart B.
Farmington Hills, MI
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/25/2017 Category: Service
Oil Change
Perfection!!!
Derek W S. from Feldman Hyundai of Waterford responded on 01/25/2017

Thank you for the kind words and for taking the time to grade our service department.

Derek


NH
Nicole H.
West Bloomfield, MI
2005 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2017 Category: Service
Great service every time
Love this place. I pass other Hyundai service centers but opt to drive further to come here.
Derek W S. from Feldman Hyundai of Waterford responded on 01/23/2017

Thank you for the kind words and for taking the time to grade our service department.

Derek


SE
Susan E.
Waterford, MI
2011 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2017 Category: Service
Customer Service
I prefer to take my 2011 to the dealer, Feldman Hyundai in Wateford because Derek and his associates provide outstanding customer service.
Derek W S. from Feldman Hyundai of Waterford responded on 01/17/2017

Thank you for the kind words and for taking the time to grade our service department.

Derek


CL
Charles L.
Lake Orion, MI
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/16/2017 Category: Service
SERVICE.
COMPETENT, FRIENDLY SERVICE.
Derek W S. from Feldman Hyundai of Waterford responded on 01/17/2017

Thank you for taking the time to grade our service department.

Derek


VK
VERT K.
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2017 Category: Service
Great service
I'm regular customer in the last 4 years, always get friendly & good service.
Derek W S. from Feldman Hyundai of Waterford responded on 01/13/2017

Thank you for taking the time to grade our service department.

Derek


Verified Customer
Clarkston, MI
2014 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/13/2017 Category: Service
Oil change
Great place to have coffee and service manager is great
Derek W S. from Feldman Hyundai of Waterford responded on 01/13/2017

Thank you for the kind words and for taking the time to grade our service department.

Derek


MB
Mary B.
Waterford, MI
2012 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2017 Category: Service
Detailing plus
Great detailing service plus warranty work.
Derek W S. from Feldman Hyundai of Waterford responded on 01/12/2017

Thank you for taking the time to grade our service department.

Derek


LD
Lasondra D.
Detroit, MI
2014 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2017 Category: Service
A Great Experience!
Feldman Hyundai of Waterford has a very welcoming environment. The team is friendly and provides great customer service! I met with Derrick to discuss new tires and other possible maintenance. He was very honest about my needs and gave me time to weigh my options and make an informed decision. Overall, I had a great experience!
Derek W S. from Feldman Hyundai of Waterford responded on 01/12/2017

Thank you for taking the time to grade our service department.

Derek


BP
Bethany P.
Northville, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Very good service visit
Service staff was very friendly
Derek W S. from Feldman Hyundai of Waterford responded on 01/12/2017

Thank you for taking the time to grade our service department.

Derek


RG
Robert G.
Brighton, MI
2017 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2017 Category: Service
Completely Satisfied with Service
My experiences (2) with service here have been excellent. I purchased my vehicle at another dealer because Feldman could no get the car I wanted
Derek W S. from Feldman Hyundai of Waterford responded on 01/11/2017

Thank you for the kind words, and for taking the time to grade our service department,

Derek


DW
Demetrius W.
West Bloomfield, MI
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2017 Category: Service
Best around.
Great service all around.
Derek W S. from Feldman Hyundai of Waterford responded on 01/09/2017

Thank you for taking the time to grade our service department.

Derek


Verified Customer
Oakland Charter Township, MI
2014 Hyundai Veloster
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2017 Category: Service
Feldman Hyundai
Great people and service was excellent. Would recommend to others!!
Derek W S. from Feldman Hyundai of Waterford responded on 01/07/2017

Thank you for taking the time to grade our servcie department.

Derek


DS
Donald S.
Waterford, MI
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2017 Category: Service
Service Department
YES
Derek W S. from Feldman Hyundai of Waterford responded on 01/06/2017

Thank you for the kind words and for taking the time to grade our service department.

Derek


JR
Janet R.
Highland, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2017 Category: Service
Great service
Not only did I get great service, but the team was very personable and they even washed my car!
Derek W S. from Feldman Hyundai of Waterford responded on 01/05/2017

Thank you for taking the time to grade our service department.

Derek


LA
Lourdes A.
Bloomfield Hills, MI
2011 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/30/2016 Category: Service
tire replacement
My mistake, the noise was not due to the tires.

Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
12/30/2016 Category: Service
tire replacement
The tires were not properly done. When PI called the parts department, he quoted $208, when I got there service charged me $219.
Derek W S. from Feldman Hyundai of Waterford responded on 12/30/2016

Sir,

Please give me a call first thing in the morning. I will fix the issue with the tires for you. I would like the chance to fix this for you.

Derek
248-599-5949


LO
Laura O.
Commerce Township, MI
2006 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2016 Category: Service
COURTEOUS, COMPETENT AND HONEST
PEOPLE YOU CAN TRUST.
Derek W S. from Feldman Hyundai of Waterford responded on 12/29/2016

Thank you for the kind words and for taking the time to grade our service department. I will pass on the comments to the techs involved with your repair. 

Happy New Years and thank you again,

Derek


Verified Customer
Waterford, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/27/2016 Category: Service
Friendly, knowledgeable staff.
Had grease on my seat from service persons pants in 2 places but it was taken care of & cleaned. Service prices are very good & I feel like they would take care of their own cars as best as possible.
Derek W S. from Feldman Hyundai of Waterford responded on 12/28/2016

Thank you for taking the time to grade our service department.

Derek


AK
Aaron K.
West Bloomfield, MI
2009 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/27/2016 Category: Service
Excellent and timely service
They fit me in for an oil change just before the holidays without any issues. The service was done efficiently and in a timely fashion in a friendly and professional manner. Recommended for all your Hyundai vehicle service needs.
Derek W S. from Feldman Hyundai of Waterford responded on 12/28/2016

Thank you for the kind words and for taking the time to grade our service department.

Derek


RS
Randall S.
White Lake, MI
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
Best Product and Dealer in Town
another great experience with the Feldman Group Hyundai of Waterford. Will definitely buy another car again
Derek W S. from Feldman Hyundai of Waterford responded on 12/26/2016

Thank you for the kind words and for taking the time to grade our service department.

Derek


DB
Donna B.
Waterford, MI
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/23/2016 Category: Service
30000 service checkup
As usual, great service. I really needed new air filters and I can smell the difference!
Derek W S. from Feldman Hyundai of Waterford responded on 12/23/2016

Thank you so much for the kind words and for taking the time to grade our service department.

Derek