ReScore Reviews™ (15)

ReScore
Overall Rating 4.9333333/5Overall Rating 4.9333333/5Overall Rating 4.9333333/5Overall Rating 4.9333333/5rating 4.9333333
Original
Overall Rating 2.0/5Overall Rating 2.0/5rating 2.0rating 2.0rating 2.0
86% Would Recommend
100% Business Response
Latest Review 11 days ago
Judy L. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don't understand. Review title"
I don't understand. Review title
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/11/2017 03:39 PM
William W. at Fenton Hyundai responded on 11/13/2017

Thank you for the positive feedback.

Andrea P. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly "
Fast and friendly
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 07:44 AM
William W. at Fenton Hyundai responded on 11/11/2017

Thank you for the positive feedback.

Dalton M. on 11/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Complete service "
I go in for a service and they found a potential problem notified me about and repaired it. Thank you Fenton Hyundai for taking care of my car.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/11/2017 04:40 AM
William W. at Fenton Hyundai responded on 11/11/2017

Thank you for the positive feedback.

Verified Customer on 11/09/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"so so not great"
lot of improvment is needed for Luxury car
Vehicle: 2016 Hyundai Equus
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/09/2017 11:14 AM
William W. at Fenton Hyundai responded on 11/09/2017

Thank you for the feedback.

Della M. on 11/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great job"
First time I they finished before noon, I’ve been coming in for a year
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/04/2017
Service Type: Maintenance
Review Created: 11/09/2017 10:37 AM
William W. at Fenton Hyundai responded on 11/09/2017

Thank you for the positive feedback.

Verified Customer on 11/08/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great place!"
Have done business here for many years. Will contimue to do so.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/03/2017
Service Type: Repair
Review Created: 11/08/2017 05:23 AM
William W. at Fenton Hyundai responded on 11/08/2017

Thank you for the feedback. I do apologize for your wait time. I will address that with our personnel.

Toni J. on 11/05/2017
Recommended badge inactive Recommended
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Just ok"
I will never recommend the sales dept at Fenton Hyundai. The service department is ok. It’s convenient to me, that is the only reason I use them.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/05/2017 01:52 PM
William W. at Fenton Hyundai responded on 11/08/2017

Thank you for the feedback. Your concerns have been noted. I would like to talk with you when you have time.

William Walker

william.walker@fentonmotors.com

469-221-8000

Verified Customer on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service, and a complimentary Sirius XM for a few months- Thank you Fenton!
Vehicle: 2013 Hyundai Genesis
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/04/2017 09:38 AM
William W. at Fenton Hyundai responded on 11/04/2017

Thank you for the positive feedback.

William O. on 11/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently good service"
The service people are both professional and personable.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/04/2017 07:43 AM
William W. at Fenton Hyundai responded on 11/04/2017

Thank you for the positive feedback.

Marvin H. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Convenience "
Everyone was friendly.
Donuts and coffee were a plus.
Facility was clean.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/03/2017 08:10 PM
William W. at Fenton Hyundai responded on 11/04/2017

Thank you for the positive feedback.

Donna A. on 11/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Hannibal took great care of me and in a very timely manner. I have been thru alot lately and when he knew about my concerns he went the extra mile to make sure my needs were met in a very professional manner.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/03/2017 06:55 AM
William W. at Fenton Hyundai responded on 11/04/2017

Thank you for the positive feedback.

Marlene M. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
Great team of service adviser. Mr Anibal Aragon went out of his way to provide assistance. I did not even have an appointment
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/02/2017 01:28 PM
William W. at Fenton Hyundai responded on 11/02/2017

Thank you for the positive feedback.

Verified Customer on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"na"
na
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Repair
Review Created: 11/02/2017 11:38 AM
William W. at Fenton Hyundai responded on 11/02/2017

Thank you for the positive feedback.

Foster S. on 11/02/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Unsatisfied customer with service dept"
Nothing now
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 11/02/2017 10:15 AM
William W. at Fenton Hyundai responded on 11/06/2017

Will be contacting you soon.

EDNA L. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quality Service review"
Diamond sparkle review
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/02/2017 08:59 AM
William W. at Fenton Hyundai responded on 11/02/2017

Thank you for the positive feedback.

Susana P. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Happy with the service and the service personal ever time I go the person is very nice.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/27/2017
Service Type: Repair
Review Created: 11/02/2017 05:21 AM
William W. at Fenton Hyundai responded on 11/02/2017

Thank you for the positive feedback.

Verified Customer on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Polite, educational, and understanding."
Jeff Nixon was all of the above!
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 10/30/2017
Service Type: Repair
Review Created: 11/01/2017 07:09 PM
William W. at Fenton Hyundai responded on 11/02/2017

Thank you for the positive feedback.

Verified Customer on 11/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Courteous Service Folks"
Good service folks, great car wash fringe benefit!
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/01/2017 02:20 PM
William W. at Fenton Hyundai responded on 11/01/2017

Thank you for the feedback. I will contact you about the coverage for the tire.

Verified Customer on 11/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything was done in a timely manner"
Everything was great
Vehicle: 2006 Hyundai Elantra
Category: Service
Service Date: 10/30/2017
Service Type: Maintenance
Review Created: 11/01/2017 11:03 AM
William W. at Fenton Hyundai responded on 11/01/2017

Thank you for the positive feedback.

Verified Customer on 11/01/2017
Recommended badge inactive Recommended
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"fisrt person who talk to me reafy rude"
no comments
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/01/2017 06:01 AM
William W. at Fenton Hyundai responded on 11/01/2017

Thank you for the feedback. When you have time, i would like to talk with you.

William Walker

469-221-8000

Displaying Review 1 - 20 of 1532 in total