Northlake Automotive


Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5Overall Rating 4.79/5rating 4.79

177 Reviews

97% Would Recommend
Latest Review 3 days ago
Susan N. on 11/15/2017
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Susan said the employees were cooperative, informative, and great.
Vehicle: Buick Century
Category: Service
Service Date: 11/10/2017
Review Created: 11/15/2017
This review was collected via phone interview by Customer Research Inc.
Chris R. on 11/09/2017
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Chris said the business did an excellent job.
Vehicle: Ford Escort
Category: Service
Service Date: 11/04/2017
Review Created: 11/09/2017
This review was collected via phone interview by Customer Research Inc.
MICHAEL and MARCI P. on 11/08/2017
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"Repair tire sensor"
Technicians are always friendly and they communicate exactly what it is going to cost. The repair is fast and on time.
Vehicle: GMC Yukon XL
Service Date: 11/07/2017
Review Created: 11/08/2017 04:03 AM
DANIELLE G. on 11/07/2017
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"Family"
Northlake Automotuve is like family. Always take the extra steps to make me feel special, plus they always do the job properly and efficiently! Been a client since the opening and some 20 years prior!!!!
Vehicle: Mazda Mazda3
Service Date: 11/04/2017
Review Created: 11/07/2017 03:16 AM
Manny Esquivel & G. at Northlake Automotive responded on 11/07/2017

Thank you for your kind words Danielle.

Blanche H. on 10/30/2017
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Blanche said this business was good to her.
Vehicle: Ford Taurus
Category: Service
Service Date: 09/25/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
John S. on 10/30/2017
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Spoke with John's wife. She said their service is always excellent.
Vehicle: Jeep Scrambler
Category: Service
Service Date: 10/23/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
SEAN B. on 10/27/2017
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"Trustworthy....."
Honest.Very competent. Confident. Get things done.
Vehicle: Jaguar X-TYPE
Service Date: 10/25/2017
Review Created: 10/27/2017 08:47 AM
MICHAEL and MARCI P. on 10/27/2017
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"Repair tire"
Always a positive experience. Staff listens and responds to concerns.
Vehicle: Lexus GS 350
Service Date: 10/26/2017
Review Created: 10/27/2017 04:04 AM
Mark M. on 10/27/2017
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Mark said the service wasn't the worst, but it wasn't the best.
Vehicle: Honda Civic Cpe
Category: Service
Service Date: 09/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Hanna W. on 10/27/2017
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Hanna said the service was done quickly. The employees completed the work she needed.
Vehicle: Hyundai Elantra
Category: Service
Service Date: 10/26/2017
Review Created: 10/27/2017
This review was collected via phone interview by Customer Research Inc.
Kelly R. on 10/26/2017
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Kelly said this business is very helpful and the prices are just right.
Vehicle: MINI Cooper Hardtop
Category: Service
Service Date: 09/29/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Tom S. on 10/25/2017
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Tom said this business did what they said they would do and they provided prompt service.
Vehicle: Pontiac Grand Prix
Category: Service
Service Date: 10/20/2017
Review Created: 10/25/2017
This review was collected via phone interview by Customer Research Inc.
Sarah H. on 10/17/2017
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Sarah said they were fast and courteous.
Vehicle: Honda CR-V
Category: Service
Service Date: 10/12/2017
Review Created: 10/17/2017
This review was collected via phone interview by Customer Research Inc.
DAN C. on 10/07/2017
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"State Inspection 10/6/2017"
Came in for inspection, it was completed within about 20 minutes. Great service! Thanks, Dan
Vehicle: Honda Civic
Service Date: 10/06/2017
Review Created: 10/07/2017 05:06 PM
JACK B. on 10/06/2017
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"proximity and good service"
I got a state required inspection done quickly and efficientlt
Vehicle: Saturn VUE
Service Date: 10/04/2017
Review Created: 10/06/2017 05:34 PM
Bill C. on 09/28/2017
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Bill said he received good service but it was not speedy. He suggested they open up on Saturday.
Vehicle: Ford F-150
Category: Service
Service Date: 09/22/2017
Review Created: 09/28/2017
This review was collected via phone interview by Customer Research Inc.
Chuck R. on 09/14/2017
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Spoke with Maureen. She said her needs were met promptly and efficiently. The employees were customer oriented.
Vehicle: Subaru Outback
Category: Service
Service Date: 09/01/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Jeff A. on 09/14/2017
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Jeff said all of the staff members were very professional and efficient.
Vehicle: Ford Explorer
Category: Service
Service Date: 09/05/2017
Review Created: 09/14/2017
This review was collected via phone interview by Customer Research Inc.
Lelan B. on 09/11/2017
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Lelan said the service was good. It was completed quickly.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 09/07/2017
Review Created: 09/11/2017
This review was collected via phone interview by Customer Research Inc.
LARRY W. on 08/23/2017
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"Helpful people"
Thanks to the guys at Northlake Auto for diagnosing and repairing a water pump issue and a check engine error that turned out to be a bad spark plug wire. They got me up and running and on the road again in a friendly manner. I appreciate the quick service guys!
Vehicle: Ford Ranger
Service Date: 08/21/2017
Review Created: 08/23/2017 07:10 PM
Displaying Review 1 - 20 of 177 in total