Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

249 Reviews

98% Would Recommend
Latest Review 1 day ago

Reviews


RR
Richard R.
Dallas, TX
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Richard said the gentleman working at the front counter went out of his way to get him taken care of. He will be returning to the business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Carol G.
Dallas, TX
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Carol said she has been going there for a long time,. She said she had a fantastic time.
This review was collected via phone interview by Customer Research Inc.

JY
Joe Y.
Dallas, TX
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joe said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

LB
LELAN B.
Dallas, TX
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
2005 Dodge Caravan
The staff at Northlake took great care of my van when I had a flat tire. I ran over trash on Buckner and it sliced my front tire. Fortunately a young man saw my flat, stopped and removed the flat and replaced it with the spare.

I took to bad tire to Northlake and they ordered a replacement and I had my new tire the next morning and I was back on the rood.

Thanks to the staff and crew at Northlake. I will be back.

TH
Tommy H.
Dallas, TX
Volvo S60
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Tommy said he has been going to this business for a long time.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Dallas, TX
Cadillac DTS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/21/2018 Category: Service
Robert said he has been going for years and they are a good staff to do business with.
This review was collected via phone interview by Customer Research Inc.

EU
Emilio U.
Dallas, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Emilio said the staff did a really good job.
This review was collected via phone interview by Customer Research Inc.

HG
Herman G.
Houston, TX
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Herman said the process was pretty smooth and he received a fair price. The customer service was fine.
This review was collected via phone interview by Customer Research Inc.

EB
Erik B.
Dallas, TX
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Spoke with Maria. She said they love Nany and Mike. They are absolutely the best.
This review was collected via phone interview by Customer Research Inc.

NW
Nita W.
Dallas, TX
Lincoln MKZ
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Nita said everything's always done right, she always gets treated well and she is very well taken care of.
This review was collected via phone interview by Customer Research Inc.

LB
LELAN B.
Dallas, TX
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018
Red Caravan
Service was prompt. Quickly done. Staff was curious and efficient.

TH
Tommy H.
Dallas, TX
Acura MDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/29/2018 Category: Service
Tommy said Manny, has always been good, and he has been going to the business for years.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Dallas, TX
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Robert said that after the staff at the facility were done with his service he went away with a smile.
This review was collected via phone interview by Customer Research Inc.

SN
Sharon N.
Dallas, TX
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/11/2018 Category: Service
Sharon said she was not happy because the first person she talked with when she brought her vehicle in, did not follow up with the repair work on her vehicle.
This review was collected via phone interview by Customer Research Inc.

SH
Sarah H.
Dallas, TX
Honda Accord Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/10/2018 Category: Service
Sarah said the service went well, but the tire pressure was not correct so she is taking it back. Overall she was satisfied though.
This review was collected via phone interview by Customer Research Inc.

JL
Joe L.
Dallas, TX
Acura RDX
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Joe said he has a new go-to technician with this business. The staff was super nice and helpful.
This review was collected via phone interview by Customer Research Inc.

BM
Bobbie M.
Dallas, TX
Buick Lucerne
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/30/2018 Category: Service
Bobbie said the staff was very friendly.
This review was collected via phone interview by Customer Research Inc.

PW
Phil W.
Dallas, TX
Toyota Highlander
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/26/2018 Category: Service
Phil said the business did a fine job.
This review was collected via phone interview by Customer Research Inc.

LS
Lisha S.
Dallas, TX
Nissan Sentra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Lisha said the business was very nice and they did a good job.
This review was collected via phone interview by Customer Research Inc.

KP
Kristen P.
Dallas, TX
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2018 Category: Service
Kristen said the business is very professional and trustworthy.
This review was collected via phone interview by Customer Research Inc.