Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

281 Reviews

98% Would Recommend
Latest Review 4 days ago

Reviews


VF
VALERIE and GUY F.
Dallas, TX
Chevrolet Malibu
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Reliability
I have been a customer for over 25 years. Northlake has been truthful, courteous & always gone out of their way on service.

KM
Kay M.
Dallas, TX
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Kay said they didn't give her any trouble at all.
This review was collected via phone interview by Customer Research Inc.

KH
Kieth H.
Dallas, TX
Toyota Sequoia
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/06/2018 Category: Service
Kieth said he was impressed with them.
This review was collected via phone interview by Customer Research Inc.

JM
Jacob M.
Dallas, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jacob said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

SB
Scott B.
Dallas, TX
Subaru XV Crosstrek
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Scott said the business did such a great job that he's going to bring his wife's vehicle in.
This review was collected via phone interview by Customer Research Inc.

SH
Sarah H.
Dallas, TX
Honda Accord Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
Sarah said the employees are good guys and they did a great job. Everything was fine.
This review was collected via phone interview by Customer Research Inc.

DG
DANIELLE G.
Dallas, TX
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018
Simply The Best
Best service, best customer satisfaction and always willing to provide whatever is necessary to insure customer safety! I trust NorthLake Automotive 100 percent! I am a loyal, true-blue patron and always recommend NorthLake Automotive to friends and anyone asking me for a highly reputable automotive repair/maintenance service.

LN
Larry N.
Elgin, TX
Ford E-250 Super Duty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Larry said this business did a great job.
This review was collected via phone interview by Customer Research Inc.

TO
Terry O.
Texas
Ford Super Duty F-250 SRW
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Terry said the service he received was good, and the problem was repaired.
This review was collected via phone interview by Customer Research Inc.

ZC
Zachary C.
Dallas, TX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Zachary said the employees at the business assisting him were both very helpful and sweet.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dallas, TX
Lexus RX 330
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Northlake Automotive
They did a great job with my car and it is in my neighborhood. Easy to find and very helpful.

JB
JACK B.
Dallas, TX
Saturn VUE
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
I got a safety inspection. It was done efficiently and quickly.
quick safety inspection.

RN
Robert N.
Dallas, TX
Nissan Rogue
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Robert said he likes the way he was treated, as well as the prices that were provided.
This review was collected via phone interview by Customer Research Inc.

RM
Robert M.
Dallas, TX
Chevrolet Equinox
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Spoke with Sheila. She said her experience was good and the staff tried to be helpful.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Dallas, TX
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018
Awesome service!
Have gone here several times and have always been happy with work.

DW
Darrell W.
Dallas, TX
Mercury Villager
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Darrell said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.

BM
BARBARA M.
Dallas, TX
Toyota Camry
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/15/2018
Taking advantage of an old lady
Took my car in for noise and a/c not working when stopped, but cooling when running. I didn't have the money to fix the noise problem now, but wanted the a/c fixed which they quoted for 177.35. After a little while, they called and said it would cost another 200 something dollars to fix the a/c. I told them no and I would come to pick it up. When I picked it up and had to pay 147.75 for supposedly re-charging the a/c it was not working at all. They didn't seem too interested to make it right. Will never visit their shop again.

DG
DANIELLE G.
Dallas, TX
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Family
I have been a member of the “family” since 1992 and have never doubted the first-rate service and care I receive!

SF
Scott F.
Dallas, TX
Honda Odyssey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Scott said the business took care of everything quickly and did it on time.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Dallas, TX
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Chris said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.