Overview

Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5Overall Rating 4.82/5rating 4.82

264 Reviews

98% Would Recommend
Latest Review 6 days ago

Reviews


DG
DANIELLE G.
Dallas, TX
Mazda Mazda3
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018
Family
I have been a member of the “family” since 1992 and have never doubted the first-rate service and care I receive!

SF
Scott F.
Dallas, TX
Honda Odyssey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Scott said the business took care of everything quickly and did it on time.
This review was collected via phone interview by Customer Research Inc.

CR
Chris R.
Dallas, TX
Ford Escort
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Chris said the staff at this business did a good job.
This review was collected via phone interview by Customer Research Inc.

MH
Matthew H.
Dallas, TX
Ford Police Interceptor
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/04/2018 Category: Service
Matthew said the employees helped him with a last minute repair.
This review was collected via phone interview by Customer Research Inc.

RB
Robert B.
Dallas, TX
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Robert said that the place's staff was very courteous and solved his problem.
This review was collected via phone interview by Customer Research Inc.

MH
Michael H.
Dallas, TX
Toyota Tacoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Michael said the business did what he asked and he is very happy, very satisfied and if work is needed again he will be there.
This review was collected via phone interview by Customer Research Inc.

TG
THOMAS G.
Dallas, TX
BMW X5
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2018
Great Service
Dropped in on a hot Saturday afternoon as I needed an inspection in order to renew my registration. Guys greeted me at the door, and were able to get to my inspection quickly. I got to wait in air conditioned comfort. Probably in/out in 30 minutes. Friendly team. Will I go back? Absolutely.

KW
Karen W.
Dallas, TX
Chevrolet TrailBlazer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
karen said the staff was trustworthy and straight to the point. They provided awesome service.
This review was collected via phone interview by Customer Research Inc.

ES
Elizabeth S.
Dallas, TX
Nissan Rogue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Elizabeth said the price was good and the work was done well.
This review was collected via phone interview by Customer Research Inc.

JH
Jacqueline H.
Texas
Jeep Grand Cherokee
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018 Category: Service
Jacqueline said she was happy with the service.
This review was collected via phone interview by Customer Research Inc.

MY
Melanie Y.
Dallas, TX
Volkswagen Jetta Sedan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Melanie said she's always used this facility for her services.
This review was collected via phone interview by Customer Research Inc.

JW
Jennifer W.
Dallas, TX
Toyota Tundra 4WD Truck
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Jennifer said the business' employees are honest.
This review was collected via phone interview by Customer Research Inc.

TD
Trini D.
Dallas, TX
Toyota 4Runner
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/26/2018 Category: Service
Trini said the service she received was quick, and there were no issues.
This review was collected via phone interview by Customer Research Inc.

MD
MOLLY D.
Dallas, TX
Buick Enclave
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2018
Honest, Friendly, Personable, Easy to get an appointment
This is not a "big box" automotive retail shop. These guys are knowledgeable, personable, and Lake Highlands is lucky to have them.

SP
Scott P.
Dallas, TX
GMC Yukon
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Scott said he and his family has been going to the business for years and recommends the business for service.
This review was collected via phone interview by Customer Research Inc.

RR
Richard R.
Dallas, TX
Kia Sedona
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Richard said the gentleman working at the front counter went out of his way to get him taken care of. He will be returning to the business for service.
This review was collected via phone interview by Customer Research Inc.

CG
Carol G.
Dallas, TX
Chevrolet HHR
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Carol said she has been going there for a long time,. She said she had a fantastic time.
This review was collected via phone interview by Customer Research Inc.

JY
Joe Y.
Dallas, TX
Chevrolet Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Joe said the business provided good service.
This review was collected via phone interview by Customer Research Inc.

RB
Rod B.
Dallas, TX
Nissan Rogue
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
07/13/2018 Category: Service
Rod said the vehicle was not fixed correctly the first time. His daughter had to have it repaired again after she drove it to California. They were friendly and provided the number she needed for the warranty. He has taken his vehicle there for years, They are great. He likes the guys and everything, and would definitely recommend them. This was just one bad visit.
This review was collected via phone interview by Customer Research Inc.

LB
LELAN B.
Dallas, TX
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/30/2018
2005 Dodge Caravan
The staff at Northlake took great care of my van when I had a flat tire. I ran over trash on Buckner and it sliced my front tire. Fortunately a young man saw my flat, stopped and removed the flat and replaced it with the spare.

I took to bad tire to Northlake and they ordered a replacement and I had my new tire the next morning and I was back on the rood.

Thanks to the staff and crew at Northlake. I will be back.