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Fiesta Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,132 Reviews)
82
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Score Details

5 stars
89%
4 stars
7%
3 stars
1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
Original Review
Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5Overall Rating 2.1/5
20
Total ReScores™
4.7
ReScore™ Average
82
Net Promoter Score ®

Business Details

About

Fiesta Hyundai is your Santa Fe, NM Hyundai Dealer! We have Saturday appointments available by appointment only, please call for more info. We look forward to seeing you soon! Fiesta Hyundai is your Santa Fe, NM Hyundai Dealer! We have Saturday appointments available by appointment only, please call for more info. We look forward to seeing you soon!

Categories
Hyundai Dealer, Auto Repair, Auto Maintenance
Contact
(505) 428-7100
Open
Business Hours

Business Hours

Mon
7:30 AM - 6:00 PM
Tue
7:30 AM - 6:00 PM
Wed
7:30 AM - 6:00 PM
Thu
7:30 AM - 6:00 PM
Fri
7:30 AM - 6:00 PM
Sat
9:00 AM - 1:00 PM
Sun
closed
* Mountain Time (US & Canada)
1955 Saint Michaels Drive Santa Fe, NM 87505
Get Directions
Service Department's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(1,132 Reviews)
Write a Review
Recent Reviews
SM
gravatar
Susan M.
Santa Fe, NM
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/18/2022
8
Category: Service
Actual Service Was Great;Dealership Not So Much Any More
My 2020 Kona was due for an oil change so I tried making an appointment on the app. Was advised that Fiesta Hyundai no longer processed app-generated appointments. When I finally remember to call the dealership, the earliest appointment was three weeks out. I almost went some place else, BUT the service department has always been exceptional so I decided to wait. My advisor Octaviano V and technician Lisamae did not disappoint. Service was quick, and I was promptly called when it was apparent that I needed an air filter and cabin filter. I appreciated the call, but when I asked for a discount or coupon for the work, my advisor apologized, and I was told the service department no longer offered discounts nor had access to coupons. What should have been an inexpensive oil and filter change turned into a $225.41 bill. Like I said, I’ve always loved the service I receive in the service department, but it seems the dealership is undergoing an organizational change and had opted to cut out services I enjoyed in the past. I did receive a call from David Hill at Fiesta Hyundai today who would like to discuss what is going on, and I will call him back tomorrow. I just hope his promises of better dealership services come to fruition in the future.
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