First Choice Auto Repair

Overview

Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5Overall Rating 4.97/5rating 4.97

34 Reviews

100% Would Recommend
Latest Review 5 months ago

Reviews


EM
Erica M.
Plainfield, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
First Choice should be your ONLY Choice!
I highly recommend these guys to ANYONE!

Always professional, very knowledgeable and most importantly they take extra care to make sure the parts being replaced really NEED to be replaced! You never have to worry about them taking advantage of you wife, daughter, sister or friend; you can rely on their honesty and integrity; you will never be overcharged or have any unnecessary work done simply because they think ‘she’ does not know any better.
These guys will take you back and show you what needs to be repaired/replaced and even dumb it down if need be. You are always given the option to buy your own parts elsewhere; new or used... or if it’s more convenient then you can trust them to get it for you... Your choice.
Lastly, their customer service is A+! It’s all about even the smallest of details like the warm & welcoming family-like atmosphere and caring owners/staff that are willing to go that extra mile... I was once in a pinch and these guys picked me up and dropped me off which helped make a bad situation (a broken vehicle) a bit more bearable.

Simplified review: First Choice, Your Choice, The ONLY Choice Auto Repair Shop!

Thank you Bill, Melissa & all your staff for everything!

PS... they will even tell you when someone else can do something cheaper and make the recommendations if that should be the case.
Better than 5 stars!
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

EM
Erica M.
Plainfield, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/09/2018
First Choive should be your ONLY Choice.
I highly recommend these guys to ANYONE!

Always professional, very knowledgeable and most importantly they take extra care to make sure the parts being replaced really NEED to be replaced! You never have to worry about them taking advantage of you wife, daughter, sister or friend; you can rely on their honesty and integrity; you will never be overcharged or have any unnecessary work done simply because they think ‘she’ does not know any better.
These guys will take you back and show you what needs to be repaired/replaced and even dumb it down if need be. You are always given the option to buy your own parts elsewhere; new or used... or if it’s more convenient then you can trust them to get it for you... Your choice.
Lastly, their customer service is A+! It’s all about even the smallest of details like the warm & welcoming family-like atmosphere and caring owners/staff that are willing to go that extra mile... I was once in a pinch and these guys picked me up and dropped me off which helped make a bad situation (a broken vehicle) a bit more bearable.

Simplified review: First Choice, Your Choice, The ONLY Choice Auto Repair Shop!

Thank you Bill, Melissa & all your staff for everything!

PS... they will even tell you when someone else can do something cheaper and make the recommendations if that should be the case.
⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

EA
Elizabeth A.
Morris, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/26/2018
Won't go anywhere else.
I have been taking my vehicles here since I moved this way and am never disappointed. They are friendly fast and well priced. They are honest about what can be fixed and what cannot or may not be worth it. I recommend them to anyone.

NB
Naomi B.
Joliet, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/01/2018
Very impressed with mechanics
This place has technical mechanics that know what they are doing.I was referred from a couple freinds.Most shops i have been couldnt figure out my car ,they figured it out in short time and there prices was awesome.They even asked if i wanted to get the parts myself and come back.My friends and I will be back.

HH
Harriet H.
Plainfield, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2015
A repair shop that stands behind their word.
1997 Ford Taurus..
The shop replaced a rear engine seal that should have been a suggested replacement part when Aamco dropped my engine. Aamco didn't suggest it and it leaked a couple of months later. Bill's team replaced the seal and it continued to leak. The seal was replaced a second time and it continued to leak. As this was very frustrating..I started to question the service I was provided. The 3rd time we called Bill and he was not happy that the job was not complete . He promised to find and fix the problem. Bill purchased the part directly from the dealership...fixed the problem and apologized profusely for the inconvenience and constant trips to the shop. This is the difference in good customer service and great customer service. Bill did not make excuses because the 1st and 2nd seals weren't perfect. He did what he had to do to fix the problem so we could drive away feeling safe and Happy. Very satisfied customer! A business that stands behind their word!

PS
Patrick S.
Bolingbrook, IL
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2014
low prices and excellent work.
I have followed this guy to 3different locations.He's the best mechanic I've found and will continue to bring my vehicles to him.Hedoes excellant work and prices are very fare

LA
Leslie A.
Shorewood, IL
Chevrolet Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/22/2013
Friendly and Trustworthy
Quick and quality, the best place for routine maintenance or when your car needs repairs.

WS
William S.
Bolingbrook, IL
Toyota Corolla
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
02/09/2013
reliable and painless as always
As always, oil change and tire rotation done quickly and for great price; checked my battery and wheel alignment for free; worth the 20 minute drive from Bolingbrook.

JD
Jerry D.
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/29/2013 Category: Service
Jerry said he was happy with this business' service.
This review was collected via phone interview by Customer Research Inc.

VF
Veda F.
Bolingbrook, IL
Kia Soul
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/28/2013
Better location
Owner is honest and does excellent work. My car was ready when promised.I would reccomend their service to all my friends!

DZ
Dawei Z.
Naperville, IL
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/21/2013
Job well done as usual
Again they did very good job on my car's maintenance. Fast, reliable, and worry free. This is why I would rather drive longer (after they moved to the new place) but don't want to go to somewere else.

JR
Janee R.
Dodge Journey
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/14/2012
quick service
Service was quick and affordable.

RL
Robin L.
Bolingbrook, IL
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2012
The only place I go for my cars
This is a family owned business and they take very good car of my cars and are very affordable. Good mechanics are hard to come by and this shop has the best mechanics i know!

DB
David B.
Crest Hill, IL
Dodge Dakota
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2012 Category: Service
David said this business provided good service. He mentioned he grabbed a few business cards to give to his friends.
This review was collected via phone interview by Customer Research Inc.

SG
Stan G.
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/28/2012 Category: Service
Stan said he had no problems with this business and everything was fine.
This review was collected via phone interview by Customer Research Inc.

PK
Pam K.
Bolingbrook, IL
Saturn SL2
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/26/2012
Honest service at a reasonable price.
I'm a long-time, happy customer of Bill's. He and his staff are knowledgeable and skilled. I can count on them to be honest, do excellent work, go above and beyond the call and all this for a reasonable price! Can't be beat!

MT
Mike T.
Lockport, IL
Ford Explorer
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/21/2012
Fast Friendly Service
Thank you for the fast and friendly service at an affordable price.

FM
Florindo M.
Saturn Vue
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/21/2012 Category: Service
Spoke with Renata. She said she had to go back a few times because there were still some issues with her vehicle. They fixed it perfectly.
This review was collected via phone interview by Customer Research Inc.

DK
Dean K.
Bolingbrook, IL
Dodge Grand Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2012
Repaired thermostat and replaced radiator
As always, Bill did a great job for reasonable rates.

KH
Karl H.
Chevrolet S10 Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2012 Category: Service
Karl said his service was very good, and he is satisfied with what they're doing.
This review was collected via phone interview by Customer Research Inc.

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