First Choice Auto Repair


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30 Reviews

100% Would Recommend
Latest Review almost 3 years ago

Harriet H. on 01/21/2015
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"A repair shop that stands behind their word."
1997 Ford Taurus..
The shop replaced a rear engine seal that should have been a suggested replacement part when Aamco dropped my engine. Aamco didn't suggest it and it leaked a couple of months later. Bill's team replaced the seal and it continued to leak. The seal was replaced a second time and it continued to leak. As this was very frustrating..I started to question the service I was provided. The 3rd time we called Bill and he was not happy that the job was not complete . He promised to find and fix the problem. Bill purchased the part directly from the dealership...fixed the problem and apologized profusely for the inconvenience and constant trips to the shop. This is the difference in good customer service and great customer service. Bill did not make excuses because the 1st and 2nd seals weren't perfect. He did what he had to do to fix the problem so we could drive away feeling safe and Happy. Very satisfied customer! A business that stands behind their word!
Service Date: 11/21/2014
Review Created: 01/21/2015 05:09 AM
Patrick S. on 06/11/2014
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"low prices and excellent work."
I have followed this guy to 3different locations.He's the best mechanic I've found and will continue to bring my vehicles to him.Hedoes excellant work and prices are very fare
Service Date: 06/11/2014
Review Created: 06/11/2014 08:12 AM
Leslie A. on 02/22/2013
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"Friendly and Trustworthy"
Quick and quality, the best place for routine maintenance or when your car needs repairs.
Vehicle: Chevrolet Classic
Service Date: 01/30/2013
Review Created: 02/22/2013 11:12 AM
William S. on 02/09/2013
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"reliable and painless as always"
As always, oil change and tire rotation done quickly and for great price; checked my battery and wheel alignment for free; worth the 20 minute drive from Bolingbrook.
Vehicle: Toyota Corolla
Service Date: 02/06/2013
Review Created: 02/09/2013 12:20 PM
Jerry D. on 01/29/2013
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Jerry said he was happy with this business' service.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 01/16/2013
Review Created: 01/29/2013
This review was collected via phone interview by Customer Research Inc.
Veda F. on 01/28/2013
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"Better location"
Owner is honest and does excellent work. My car was ready when promised.I would reccomend their service to all my friends!
Vehicle: Kia Soul
Service Date: 01/25/2013
Review Created: 01/28/2013 07:27 AM
Dawei Z. on 01/21/2013
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"Job well done as usual"
Again they did very good job on my car's maintenance. Fast, reliable, and worry free. This is why I would rather drive longer (after they moved to the new place) but don't want to go to somewere else.
Vehicle: Honda Civic
Service Date: 01/18/2013
Review Created: 01/21/2013 05:26 AM
Janee R. on 12/14/2012
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"quick service"
Service was quick and affordable.
Vehicle: Dodge Journey
Service Date: 12/13/2012
Review Created: 12/14/2012 11:30 PM
Robin L. on 12/07/2012
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"The only place I go for my cars"
This is a family owned business and they take very good car of my cars and are very affordable. Good mechanics are hard to come by and this shop has the best mechanics i know!
Vehicle: Chevrolet Impala
Service Date: 12/05/2012
Review Created: 12/07/2012 07:48 AM
David B. on 11/29/2012
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David said this business provided good service. He mentioned he grabbed a few business cards to give to his friends.
Vehicle: Dodge Dakota
Category: Service
Service Date: 11/27/2012
Review Created: 11/29/2012
This review was collected via phone interview by Customer Research Inc.
Stan G. on 11/28/2012
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Stan said he had no problems with this business and everything was fine.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 11/15/2012
Review Created: 11/28/2012
This review was collected via phone interview by Customer Research Inc.
Pam K. on 11/26/2012
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"Honest service at a reasonable price."
I'm a long-time, happy customer of Bill's. He and his staff are knowledgeable and skilled. I can count on them to be honest, do excellent work, go above and beyond the call and all this for a reasonable price! Can't be beat!
Vehicle: Saturn SL2
Service Date: 11/20/2012
Review Created: 11/26/2012 08:54 PM
Mike T. on 11/21/2012
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"Fast Friendly Service"
Thank you for the fast and friendly service at an affordable price.
Vehicle: Ford Explorer
Service Date: 11/19/2012
Review Created: 11/21/2012 06:30 AM
Florindo M. on 11/21/2012
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Spoke with Renata. She said she had to go back a few times because there were still some issues with her vehicle. They fixed it perfectly.
Vehicle: Saturn Vue
Category: Service
Service Date: 11/09/2012
Review Created: 11/21/2012
This review was collected via phone interview by Customer Research Inc.
Dean K. on 11/20/2012
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"Repaired thermostat and replaced radiator"
As always, Bill did a great job for reasonable rates.
Vehicle: Dodge Grand Caravan
Service Date: 11/19/2012
Review Created: 11/20/2012 07:35 PM
Karl H. on 11/20/2012
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Karl said his service was very good, and he is satisfied with what they're doing.
Vehicle: Chevrolet S10 Pickup
Category: Service
Service Date: 11/03/2012
Review Created: 11/20/2012
This review was collected via phone interview by Customer Research Inc.
Ron H. on 11/20/2012
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Ron said they were very good.
Vehicle: Honda Accord
Category: Service
Service Date: 11/15/2012
Review Created: 11/20/2012
This review was collected via phone interview by Customer Research Inc.
William S. on 11/18/2012
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"Great as always"
Honest service at a good price! Worth the drive from Bolingbrook.
Vehicle: Toyota Corolla
Service Date: 10/26/2012
Review Created: 11/18/2012 12:00 PM
Bonny V. on 11/14/2012
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"Honest Service!"
I have had Bill service my vehicles since he was in Bolingbrook and have followed him to his other locations. He and Melissa run an honest repair facility and always can fit me in. Never overpriced or suggesting services that are unnecessary.
Vehicle: Pontiac Grand Am
Service Date: 11/12/2012
Review Created: 11/14/2012 03:10 PM
Joseph L. on 11/11/2012
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"fast service"
would come back
Vehicle: Jeep Grand Cherokee
Service Date: 11/09/2012
Review Created: 11/11/2012 05:25 AM
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