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SureCritic / Car Maintenance / First Class Auto Service
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First Class Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(476 Reviews)
95
Write a Review
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Score Details

5 stars
97%
4 stars
1%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
95
Net Promoter Score ®

Business Details

About

Providing honest and customized solutions for automotive problems at reasonable prices in Scottsdale, AZ. We work on all makes and models and have a certified ASE technicians. We can do anything from oil changes to engine replacements. We are brake and alignment specialists and perform all vehicle recommended maintenance services. About Providing honest and customized solutions for automotive problems at reasonable prices in Scottsdale, AZ. We work on all makes and models and have a certified ASE technicians. We can do anything from oil changes to engine replacements. We are brake and alignment specialists and perform all vehicle recommended maintenance services. About our services: General Maintenance Services (30-60-90-120k, Tune-ups, Fuel Injection, Oil and Filter Change), Four-wheel alignments; Foreign and Domestic General Repairs; Internal Engine Services; Heating and Cooling Services; Electrical and Electronic Services; Transmission Services. ...more

Categories
Car Maintenance, Auto Repair, Auto Maintenance
Contact
(480) 970-4819
Open
Business Hours

Business Hours

Mon
8:00 AM - 5:00 PM
Tue
8:00 AM - 5:00 PM
Wed
8:00 AM - 5:00 PM
Thu
8:00 AM - 5:00 PM
Fri
8:00 AM - 5:00 PM
Sat
closed
Sun
closed
* Arizona
2305 N Scottsdale Road Scottsdale, AZ 85257
Get Directions
First Class Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(476 Reviews)
Write a Review
Recent Reviews
DK
gravatar
Don K.
Prescott, AZ
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2025
10
NAME SAYS IT All!!!
It’s hard to find a trustworthy mechanic…Finding First Rate Auto has been a godsend. They are our go to from large repairs to oil changes. They have fair pricing and do a great job!!! We can’t say enough good about them. We rate them an A+++
AC
Abby C.
Toyota RAV4
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/25/2025
verified customerVerified Customer
10
Great work
Five stars
CB
Christine B.
MINI Cooper Hardtop
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Honest, good prices
I recommend this shop to everyone. They have worked on my 2005 Mini Cooper several times and are trustworthy and know what they're doing
Verified Customer
Subaru Legacy
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2025
verified customerVerified Customer
10
Always awesome
I really appreciate how straightforward and honest they are. Always will recommend.
Verified Customer
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
The overall experience was excellent. They gave me a second opinion that saved me thousands of dollars.
Their expertise, service, honesty, integrity saved me a couple of thousand dollars as compared to what my car dealer had recommended. It turned out that my car dealers recommendation was not valid.
FC
Frank C.
Nissan Frontier 2WD
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/18/2025
verified customerVerified Customer
10
Awesome service
Great experience. Staff is kind, friendly and informative.They answered all my questions. The price for the service was really good too! Will definitely be back for our vehicle needs. Thank you
CO
Christie O.
Buick Century
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2025
verified customerVerified Customer
10
Needed work done on my 1999 Buick
Everyone is friendly and helpful
They can always find parts for my car and get me scheduled quickly
Very fair and stand by their work
Highly recommend them!!
JG
Jan G.
Alfa Romeo Stelvio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/12/2025
verified customerVerified Customer
10
Friendly, prompt & reasonable !!!
Thorough & helpful!
WB
gravatar
Wes B.
Scottsdale, AZ
Porsche 944
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/11/2025
verified customerVerified Customer
9
Had issues with vehicles stalling idling rough , problem was diagnosed and parts ordered ! Problem resolved
Reliable service and dedication to customers issues with autos
CB
Courtney B.
Jeep Wrangler
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
AWESOME as ALWAYS!
Everyone at First Class Auto is 1st Class! I love how they do a GREAT job and when I bring in get done in a timely manor and at a great price compared to dealer and other shops!
Fair price for GREAT service!
NM
Natalie M.
Honda Element
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/10/2025
verified customerVerified Customer
10
Wonderful service
This was my first time here and I was very happy to have found them. Both the service and the costs were exceptional. I will be returning here for any work I need in the future.
JM
Justun M.
Buick Encore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Quick easy sameday service and and great prices
Everyone should go to first class auto for their car repairs great honest and great prices
KS
Kaityn S.
Chrysler PT Cruiser
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/07/2025
verified customerVerified Customer
10
Fast, Professional Service
The staff were friendly and polite, the service was professional and my car is running great again.
AH
Austin H.
Toyota 4Runner
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
First Class Auto Service is 100% accurate.
I had dropped my 4Runner off to have them to give it a check up. I had noticed a couple of things starting to happen; small oil leak, softer than normal break pedal. I had previously taken it to a service center at one of the Valley Toyota Dealerships, where they told me I needed a laundry list of simple things that their computer said it recommend based on the mileage of the Car.

Thank goodness I took it over to First Class Auto, Wesley who came highly recommended to me was outstanding, he did a full inspection of my 4Runner and phoned me to let me know what it needed, he did notice some things the dealer had, yet the dealer never mentioned somethings that my car needed. Wesley not only took the time to fully inspect my car, he explained in a very easy way what my car needed. He made some recommendations, I told him I couldn’t afford to do everything all at once. He told me not to worry he gave me a game plan of what he would do first, and what he would do on the next visit. If you ever need service to your car, I wouldn’t go anywhere else if you live in the valley it’s a tire hidden gem in Scottsdale. The office staff thanked me for my business three times before I left. First Class all the way.
LK
Laura K.
Hyundai Elantra
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/06/2025
verified customerVerified Customer
10
Quick, reliable and honest work
Great experience with FCAS. They are so informative and gave me accurate and sound advice on the longevity and condition of my car. Honest and reliable with their work. Will definitely go to them in the future!
Displaying Review 1 - 15 of 476 in total
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