business image

Five Star Automotive

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(199 Reviews)
89

Score Details

Last 30 Day Trend

Active Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5Overall Rating 1.7/5
3
Total ReScores
5.0
ReScore Average
89
Net Promoter Score ®

Business Details

About

Established in 1969, Five Star Automotive provides brakes, suspension, NJ state inspections, tires, exhaust, general maintenance, and towing to the Clifton, NJ area. Established in 1969, Five Star Automotive provides brakes, suspension, NJ state inspections, tires, exhaust, general maintenance, and towing to the Clifton, NJ area.

Categories
Auto Repair, Car Maintenance, Auto Maintenance
Contact
(973) 779-2249

Business Hours

Mon
8:00 AM - 5:30 PM
Tue
8:00 AM - 5:30 PM
Wed
8:00 AM - 5:30 PM
Thu
8:00 AM - 5:30 PM
Fri
8:00 AM - 5:30 PM
Sat
8:00 AM - 12:30 PM
Sun
closed
* Eastern Time (Us & Canada)
793 Van Houten Ave Clifton, NJ 07013

Affiliations

AAA - Approved Auto Repair
ASE
Five Star Automotive's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(199 Reviews)

ST
gravatar
Sonny T.
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/26/2026
5
Liked the available/same day service.
The mechanic that I spoke with appears to be knowledgeable, took me the same day, thumps up for that, told me the car was fixed and tested, however after driving it next day, realized that the issue still persist.
Also, did not like the part that the receipt doesn’t specify the work done and I was at this shop last year in April with the same issue, but I was told there is no warranty on the job done, even though the receipt says 24 months warranty.
Ross R. from Five Star Automotive responded on 09/02/2026 08:49 AM

Thank you for taking the time to share your experience. We're glad to hear that our mechanic was able to assist you promptly and that you felt confident in their knowledge. We aim to keep our customers happy.  However, it seems like the allignment didn't quite hit the mark this time, and that's certainly not the performance we strive for. We understand how frustrating it must be to deal with persistent issues, and see to my knowledge that we had your vehicle with us to correct the alignemnt issues this week.  I hope that we were able to solve your issue and please don't hesitate to contact us with any other concerns regaurding your vehicle.  We are always happy to help!

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