Fix Auto Downtown LA


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

1669 Reviews

97% Would Recommend
Latest Review about 2 years ago

Dan G. on 11/10/2015
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"DO NOT GO HERE"
PLEASE DO NOT GIVE THIS SHOP YOUR BUSINESS. I would honestly pay double to go anywhere else.

I was involved in a car accident and needed repairs to my car. This shop accepted the original estimate and let the car sit for 3 weeks! If I had not emailed MULTIPLE times for an update, who knows how long it would have sat there. They then decided, after three weeks, that they wanted more money for the repair. After a new estimate was approved they decided they didn't want to do the repair! FOUR WEEKS LATER and without even touching the car. They then had the balls to threaten me to recover exorbitant storage fees! They had been issued a check to pay for the initial estimate and guess what, I still haven't gotten it back!

This place is a total scam shop. The people are rude, will tell you different things, and are only in the business to cheat you out of your money. If you do have the truly unfortunate occasion to require their services it will DEPEND ON YOU to keep tabs on your car because otherwise they will let it sit and then charge you for a crazy amount of storage fees.

If I had enough money I would pay anyone hoping to bring their car here to go somewhere else. I never post on businesses but this place is TRULY CRIMINAL in what they are doing.

DO NOT, I repeat, DO NOT BRING YOUR CAR HERE EVER!!!!!!!! Any positive reviews must be rare experiences where the shop felt like repairing that particular vehicle. Honestly, I've never been so appalled in my life.
Service Date: 09/20/2015
Review Created: 11/10/2015 12:36 PM
YOSELYN M. on 10/31/2015
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My car was clean, and professional work done.
Vehicle: Toyota COROLLA
Service Date: 10/29/2015
Review Created: 10/31/2015
MARIANA H. on 10/31/2015
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They are very communicative!
Vehicle: BMW X3 AWD
Service Date: 09/24/2015
Review Created: 10/31/2015
MARGARET P. on 10/30/2015
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Really courteous and prompt, and they went above what I expected to be done!
Vehicle: Nissan FRONTIER 4X4 KING CAB XE
Service Date: 10/28/2015
Review Created: 10/30/2015
ANTHONY R. on 10/30/2015
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It was fast, friendly and satisfying.
Vehicle: Honda CIVIC LX
Service Date: 10/28/2015
Review Created: 10/30/2015
CAROLINA R. on 10/29/2015
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Good communication and did good work.
Vehicle: Honda CRV 4X2 EX
Service Date: 10/27/2015
Review Created: 10/29/2015
BDR- JOHN ALVAREZ B. on 10/28/2015
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The quality of the work. The politeness of the employees.
Vehicle: Chevrolet C1500 4X2 SILVERADO WORK
Service Date: 10/22/2015
Review Created: 10/28/2015
ANA R. on 10/28/2015
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They had good service. They were very helpful. They broke down everything for the service and the prices were good.
Vehicle: Honda CIVIC LX
Service Date: 10/22/2015
Review Created: 10/28/2015
DON Y. on 10/28/2015
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Great communication, and very professional work!
Vehicle: Hyundai SONATA LIMITED
Service Date: 10/23/2015
Review Created: 10/28/2015
LORETTA F. on 10/28/2015
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Four out of five times have been good.
Vehicle: Dodge AVENGER
Service Date: 10/22/2015
Review Created: 10/28/2015
JANE H. on 10/28/2015
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The whole experience was great in the facility.
Vehicle: Chrysler PT CRUISER TOURING
Service Date: 09/30/2015
Review Created: 10/28/2015
MARCUS R. on 10/28/2015
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It is a great shop.
Vehicle: Toyota YARIS S
Service Date: 09/03/2015
Review Created: 10/28/2015
KARINA C. on 10/27/2015
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Great job.
Vehicle: Lexus IS 250
Service Date: 10/22/2015
Review Created: 10/27/2015
DOUGLAS B. on 10/27/2015
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Quality of work was great, and very good communication.
Vehicle: Dodge CHALLENGER
Service Date: 10/23/2015
Review Created: 10/27/2015
ANGIE D. on 10/27/2015
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They work as a team, which was great.
Vehicle: Toyota PRIUS PLUG IN
Service Date: 10/24/2015
Review Created: 10/27/2015
RYAN F. on 10/27/2015
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The staff was very professional and they kept me updated.
Vehicle: Scion TC
Service Date: 10/06/2015
Review Created: 10/27/2015
ERNEST L. on 10/26/2015
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Very kind and really helpful.
Vehicle: Chevrolet C1500 4X2 SILVERADO EXT
Service Date: 10/23/2015
Review Created: 10/26/2015
DANIEL C. on 10/26/2015
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Everyone was very professional.
Vehicle: BMW X5 AWD
Service Date: 10/22/2015
Review Created: 10/26/2015
RONALD Y. on 10/26/2015
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Everything on time.
Vehicle: Mercedes-Benz CLA250
Service Date: 10/23/2015
Review Created: 10/26/2015
MARC C. on 10/26/2015
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The communication was really great.
Vehicle: Volkswagen GOLF
Service Date: 10/23/2015
Review Created: 10/26/2015
Displaying Review 1 - 20 of 1669 in total