Overview

Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5rating 4.6

728 Reviews

ReScore Reviews™ (20)

ReScore
Overall Rating 3.8499975/5Overall Rating 3.8499975/5Overall Rating 3.8499975/5rating 3.8499975rating 3.8499975
Original
Overall Rating 2.35/5Overall Rating 2.35/5rating 2.35rating 2.35rating 2.35
93% Would Recommend
100% Business Response
Latest Review about 2 hours ago

Reviews


JW
Joseph W.
Neosho, MO
2016 Hyundai Veloster
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
A
A

SG
Scott G.
Joplin, MO
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Great!
Great service in a timely manner, at a great price.

IM
Irene M.
Chetopa, KS
2013 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
oil change
this time when I brought my car in for oil change I wa plesently surprised when I got in my car they had swept it out and washed the windows. I really appreciated it . I always bring my car in for service when it need it thank you again for the excellent service

Verified Customer
Webb City, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/21/2018 Category: Service
Courteous and Swift
Staff were polite, helpful, and knowledgeable of our make/model of car. Service tech was honest about work that was not completed at a previous service appointment. Appreciated that the scheduled appointment time and duration was honored and we didn't have to wait for an abnormal amount of time.

JJ
John J.
Webb City, MO
2012 Hyundai Sonata
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/20/2018 Category: Service
Our purchase experience was my very good but we would try them again.
It was a good experience however, I had to pull over and latch the hood after I left the dealership. In addition, there was lubricant on the steering wheel as well as the dash. I was remiss in notifying the service manager.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018

Thank you for your service visit. Service manager listed below will be in contact in regards to your low score response. Thank you for your feedback. 

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


KS
Karen S.
Bentonville, AR
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
On the ball
Friendly people. Quick Service
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


JA
Jack A.
Webb City, MO
2013 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2018 Category: Service
Very Professional
Great service !!!
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


TR
Tiffani R.
Carl Junction, MO
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Fast and courteous service
I had to be at my college at 11am for an appointment so I made my oil change appointment earlier (by a couple of hours) so I could make sure I had the time, since at most places it takes a couple of hours, and I wasn’t sure how long they would take since this was a new car and a new servicing place (first time for me). They took about 30 minutes and had me in and out of there in an AWESOME, quick, and courteous manner. I definitely appreciate their respect for not only me as a customer but to the other customers as well whom I’m sure also have busy days as well.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


LE
Larry E.
Lamar, MO
2015 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/17/2018 Category: Service
recall sevvice
Didn't have switch on hand and had to make two trips of 85 miles each when one should have all that was needed.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


NR
Nina R.
Carthage, MO
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
service
Employees are kind and very professional, They treat you with respect.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


GB
Guy B.
Carthage, MO
2013 Hyundai Elantra Gt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Hatch Repair
Had a good experience
TRENT M., Service Manager from Fletcher Hyundai responded on 08/20/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


DM
Doris M.
Seneca, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2018 Category: Service
Fletcher staff and. facility
Staff is always eager to help.facility is always clean and welcoming.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/16/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


TH
Tylor H.
Joplin, MO
2012 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Customer service and thourogh
Also super friendly, and they always do a good job explaining things to a person who doesn't know car lingo.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/16/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Neosho, MO
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/14/2018 Category: Service
Personal Attention
Really nice customer service.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/16/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Jasper, MO
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/10/2018 Category: Service
good
good
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


DC
Debra C.
Neosho, MO
2016 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
First time I have not been satisfied with the car and service.
First time I have not been satisfied with the car and service.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


SH
Sheena H.
Joplin, MO
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Very nice employees make you feel very welcome
Great place to go.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


EA
Earl A.
Joplin, MO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Friendly efficient people
My car was serviced at the time it was supposed to and they answered all of my questions
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


MG
Mary G.
Wentworth, MO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2018 Category: Service
The employees
The employees work with you to get your car in to be serviced when it works best for the customer.
TRENT M., Service Manager from Fletcher Hyundai responded on 08/13/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


AH
Abbigail H.
Joplin, MO
2018 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/05/2018 Category: Service
Sales people
Very great business and employees
TRENT M., Service Manager from Fletcher Hyundai responded on 08/06/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098