Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

808 Reviews

ReScore Reviews™ (22)

ReScore
Overall Rating 3.9545427/5Overall Rating 3.9545427/5Overall Rating 3.9545427/5rating 3.9545427rating 3.9545427
Original
Overall Rating 2.31818/5Overall Rating 2.31818/5rating 2.31818rating 2.31818rating 2.31818
93% Would Recommend
100% Business Response
Latest Review about 8 hours ago

Reviews


WK
Wolfgang K.
La Mirada, CA
2016 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
The only Hyundai Dealership in Joplin
I am living in Southern California and spend time here in the local area each year.
So I am traveling a lot using different dealerships throughout different States.
You are the only one that will not wash a car after servicing.

Verified Customer
Lamar, MO
2018 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Great service!
We have been dealing with Fletcher Hyundai for around 5 years, and have no complaints. They are always easier to deal with, and great to get us in when we need to service our car.

LH
Lee H.
Carthage, MO
2009 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
A pleasant experiance.
A very courteous staff with the training to get the job done. The dealership is always clean and welcoming.

TO
Timothy O.
Carthage, MO
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Great Service
Service here is always great. Fast, friendly. I'll be back.

DD
Dianna D.
Carthage, MO
2015 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Oil change
I did a really good job and vacuum out the car to. They did it in a pretty decent amount of time waited about an hour. I would recommend going to them.

CG
Chris G.
Carthage, MO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
In and Out
My vehicle was taken in quickly and I was out quickly.

Verified Customer
Neosho, MO
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/15/2018 Category: Service
Fantastic Quality Car Service
Fantastic customer care. Always so polite and professional. They always listen to my concerns no matter how small they are. I trust them not to take me on!

SD
Stacy D.
Baxter Springs, KS
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/13/2018 Category: Service
Service and people
Enjoy the people that work at Fletcher, very nice to talk to!

DV
David V.
Grove, OK
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
helpful employees
Michael contacted me to set-up service

AC
Amanda C.
Webb City, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great service and knowledge
The service department was able to get me in quick and listened to all my concerns. They were able to answer all my questions and offer recommendations.

MR
Max R.
Rocky Comfort, MO
2017 Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Everyone is punctual and friendly and makes sure they handle things in a business like manner!
Just totally pleased with the three Hyundai's we've owned, two of which were purchased through Fletcher. Thanks for all the effort to provide an excellent product and service.
TRENT M., Service Manager from Fletcher Hyundai responded on 10/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


DN
Daniel N.
Miami, OK
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Oil change
Service very fast in and out great job
TRENT M., Service Manager from Fletcher Hyundai responded on 10/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


KM
Kaleb M.
Springfield, MO
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Great service
They are quick and friendly!
TRENT M., Service Manager from Fletcher Hyundai responded on 10/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


LC
Lloyd C.
Ketchum, OK
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
D
Great service 😊
TRENT M., Service Manager from Fletcher Hyundai responded on 10/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


TL
Tressa L.
Carthage, MO
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Frindly and helpful
Was friendly and let us know what are car needed and did a geat job and didnt have a long wait
TRENT M., Service Manager from Fletcher Hyundai responded on 10/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


CH
Charles H.
Galena, KS
2018 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Oil change and tire rotation
It was fast and no problems.
TRENT M., Service Manager from Fletcher Hyundai responded on 10/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


DG
David G.
Joplin, MO
2017 Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
People who work here care about customer and auto.
With exception of finger print on door, job well done.
TRENT M., Service Manager from Fletcher Hyundai responded on 10/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


JH
Josh H.
Joplin, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/08/2018 Category: Service
First Service
I went in to make an appt for my first service on my car last week. From the time I made the appointmen to the time I left after the appointment a few days later everyone was very helpful. It is nice dealing with a dealership where from the sales to the service and everything in between you get the same type of fantastic help.
TRENT M., Service Manager from Fletcher Hyundai responded on 10/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


GM
Gayle M.
Carthage, MO
2018 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018 Category: Service
Service
Always very friendly service and easy to schedule services
TRENT M., Service Manager from Fletcher Hyundai responded on 10/08/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Carthage, MO
2008 Hyundai Elantra
Verified
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/04/2018 Category: Service
Beware
They lie
TRENT M., Service Manager from Fletcher Hyundai responded on 10/05/2018

SERVICE MANAGER LISTED BELOW WILL BE IN CONTACT IN REGARDS TO YOUR LOW SCORE SURVEY RESPONSE.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098