ReScore Reviews™ (17)

ReScore
Overall Rating 3.9411741/5Overall Rating 3.9411741/5Overall Rating 3.9411741/5rating 3.9411741rating 3.9411741
Original
Overall Rating 2.35294/5Overall Rating 2.35294/5rating 2.35294rating 2.35294rating 2.35294
92% Would Recommend
100% Business Response
Latest Review about 15 hours ago
John H. on 11/24/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Excellent serive"
Great service but could be faster.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 11/22/2017
Service Type: Maintenance
Review Created: 11/24/2017 10:20 AM
Dennis N. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Good job guys. Keep up the good work. Thank you.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 11/11/2017
Service Type: Maintenance
Review Created: 11/22/2017 07:05 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/24/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

LLOYD C. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly service "
They took the time to answer our concerns and meet our needs
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/16/2017
Service Type: Repair
Review Created: 11/20/2017 03:45 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/21/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Phillip O. on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The service dept. is always nice to deal with answering any of my questions. I purchased my car from y'all and like taking my car to folks that sell my make and model."
Always great experience
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/18/2017 03:19 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/20/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

GINA C. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very efficient very friendly "
Very efficient very friendly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:52 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/20/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

William T. on 11/17/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change!! "
Mich quicker this time, thanks!!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/17/2017 06:31 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/20/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Pam W. on 11/17/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Great service
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/17/2017 02:25 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/20/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Verified Customer on 11/16/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trust the service"
Accomodating, scheduled appointment is kept, concern for the customer. Great customer attention from the office staff.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/16/2017 06:32 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/20/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Michael W. on 11/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service"
All of the staff at Fletcher Hyundai are very nice and courteous.
Vehicle: 2018 Hyundai Sonata
Category: Service
Service Date: 11/10/2017
Service Type: Maintenance
Review Created: 11/14/2017 04:33 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/20/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

RICKIE R. on 11/13/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Price for oil change very good service good by mechanic"
Good work
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/08/2017
Service Type: Maintenance
Review Created: 11/13/2017 06:44 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/14/2017

I HAVE ADDRESSED YOUR CONCERNS WITH WAIT TIME. I HAVE ALSO SPOKE WITH THE GENERAL MANAGER IN REGARDS TO YOUR CONCERNS WITH THE PROFESSIONALISM OF OUR SALES DEPARTMENT AND THE CHOICE OF WORDS. IF YOU HAVE ANY FURTHER QUESTIONS OR CONCERNS PLEASE DO NOT HESITATE TO CONTACT SERVICE MANAGER LISTED BELOW. YOUR FEEDBACK IS APPRECIATED.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Verified Customer on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent service! "
Great service with friendly staff!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/04/2017
Service Type: Repair
Review Created: 11/08/2017 03:51 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/14/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

David G. on 11/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Service is very good."
Service always good, they try to go above and beyond.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/07/2017 05:48 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/14/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Debbie H. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Came in later in the afternoon and was able to get my car serviced."
Please add me to a coupon list.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/03/2017
Service Type: Maintenance
Review Created: 11/07/2017 01:49 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/14/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Ivan J. on 11/07/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very kind people; well organized."
Everyone was very kind and everything was going correct and on timely manner.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 11/07/2017 07:39 AM
Trent M., Service Manager at Fletcher Hyundai responded on 11/14/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Verified Customer on 11/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely"
Great and very efficient service.
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 11/02/2017
Service Type: Maintenance
Review Created: 11/06/2017 10:57 AM
Trent M., Service Manager at Fletcher Hyundai responded on 11/14/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Tracy O. on 11/03/2017
Recommended badge inactive Recommended
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"People servers and everything"
Wonderful place wonderful people service excellent thank you for everything keep working hard
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/03/2017 10:19 AM
Trent M., Service Manager at Fletcher Hyundai responded on 11/14/2017

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Verified Customer on 11/03/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Routine service "
Was disappointed w my service, rude technician. But other service employees are great.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/31/2017
Service Type: Maintenance
Review Created: 11/03/2017 08:22 AM
Trent M., Service Manager at Fletcher Hyundai responded on 11/03/2017

I want to apologize no one should ever be treated any other way than respectfully I greatly appreciate your feedback that is how we aim to achieve excellence with improvements day in and day out. I have most certainly addressed this concern assure you will not be a continuing concern at our facility. We appreciate your business and look forward to seeing you at future service visits. Have any further concerns please contact Trent Myers listed below. 

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Verified Customer ReScore Review on 11/02/2017
ReScore
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Above average"
Thanks for contacting me to correct the mistake. I will come in soon to have it taken care of.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 10/31/2017 08:44 PM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Above average"
Overall this dealership seems fine. If I buy another Hyundai I would probably return to this dealer.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Repair
Review Created: 10/31/2017 08:44 PM
Trent M., Service Manager at Fletcher Hyundai responded on 11/01/2017

Thank you for your service visit. If would like to come by the dealership will get reminder corrected. Also will correct the mileage discrepancy in our system. 

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

Judith B. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change"
Last Friday was the fastest service I have ever had at Fletchers. I only hope that speed continues. My one complaint is that I don’t get a loaner car, but since the service was so fast last time, I really didn’t need it:)
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/27/2017
Service Type: Maintenance
Review Created: 10/31/2017 04:36 PM
GARRETT M. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great people and fast service."
I showed up an hour early and they still got my car in and out within 20 minutes. Not to mention it cost less than if I had bought the stuff and the tires wouldn't have been rotated.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/28/2017
Service Type: Maintenance
Review Created: 10/31/2017 12:08 PM
Displaying Review 1 - 20 of 482 in total