Overview

Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5Overall Rating 4.62/5rating 4.62

774 Reviews

ReScore Reviews™ (21)

ReScore
Overall Rating 3.9047619/5Overall Rating 3.9047619/5Overall Rating 3.9047619/5rating 3.9047619rating 3.9047619
Original
Overall Rating 2.38095/5Overall Rating 2.38095/5rating 2.38095rating 2.38095rating 2.38095
93% Would Recommend
100% Business Response
Latest Review about 3 hours ago

Reviews


JE
James E.
Monett, MO
2016 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/19/2018 Category: Service
Great job
This place rocks with great friendly people

HR
Hailey R.
Springdale, AR
2012 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Always Great Service
I always would recommend Fletcher for car service and buying they've always been nice and professional with me!

RS
Rhonda S.
Joplin, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
5 stars
Great service and pleasant staff as always.

SH
Shelbie H.
Joplin, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Customer service
Customer service was excellent.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/18/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Seneca, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Staff was super friendly.
Still have small issues with the car . Braked are squealing off and on. The service people was very friendly and told me to bring it back anytime it was. Thats a little hard to do since i live in seneca and work in miami. But we will get to the bottom of it . Its embarrassing to go thru a drive up window and your brakes squeal every time u pull foreward. Its great for my diet though keeps me outta fast food joints!!
TRENT M., Service Manager from Fletcher Hyundai responded on 09/18/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


SS
Sandra S.
Loma Linda, MO
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/18/2018 Category: Service
Service
Reserved my service appt. online, got me in right away, took less than an hour to service my car. Very friendly. Will be back.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/18/2018

THANKYOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


CK
Camaron K.
Galena, KS
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
Great service
The oil change and tire rotation I came in for was in and out with great customer service
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


RB
Randy B.
Richards, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/15/2018 Category: Service
Fletcher Hyundai Service
Excellent and fast service
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


LP
Latasha P.
Joplin, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Friend service
Good customer service
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


SC
Sue C.
Neosho, MO
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
I find the techs to be always courteous and professional.
The staff is always helpful. They are respectful and very professional
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


LL
Lori L.
Arma, KS
2018 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Very Welcoming Staff
My sister and niece accompanying me as I picked up my car from service and they could not get over how accommodating, nice and friendly the Service Manager was. This is the 2nd Santa Fe I have purchased and as long as they keep changing the body style a bit, when the time comes, I will most likely buy a 3rd.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/17/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


WO
William O.
Galena, KS
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Kind, quick and professional service
I arrived for my service appointment early and was greeted kindly and professionally. The service was quick and I was out of there by the time my appointment was scheduled to begin. They explained the service completed and asked if I had any questions.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/12/2018

THAN KYOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


MR
Michael R.
Miami, OK
2018 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service was great in and out and price was great also
Friendly and fast
TRENT M., Service Manager from Fletcher Hyundai responded on 09/12/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


JR
Joel R.
Langley, OK
2016 Hyundai Veloster
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/11/2018 Category: Service
Hyundai has a great warranty, and Fletcher has friendly, professional service people
I had to wait a many days for a loaner vehicle.
Other than that, service was great.
Because of the wait for a loaner, I'll probably try a different Hyundai dealer next time.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/12/2018

THANK YOU FOR YOUR RESPONSE YOUR FEEDBACK IS VERY IMPORTANT TO US.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


JM
Jon M.
Diamond, MO
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/11/2018 Category: Service
Service
In and out quality job
TRENT M., Service Manager from Fletcher Hyundai responded on 09/12/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


AS
Arielle S.
Joplin, MO
2015 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Arielle Speer
The technician that assisted me was very friendly. He took extra time to visit with me and explain certain features on my new vehicle.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


TD
Tiffany D.
Joplin, MO
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Awesome service
My visit to the service center was a great experience. It seemed to take longer than it has before but I just chalk it up to being very attentive to what they were doing. The gentleman that was handling my case explained everything that was going on with my vehicle and let me know what was going to need replaced in the future. This place was awesome!
TRENT M., Service Manager from Fletcher Hyundai responded on 09/11/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Granby, MO
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/09/2018 Category: Service
Quick service, deligent
They have always been quick and thorough when dealing with us. To be honest, we purchased a car from them because they helped us out before we were a customer.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


KL
Kristina L.
Granby, MO
2017 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
09/08/2018 Category: Service
30,000 mile service
I am very happy with the service I get at Fletcher Hyundai. The people are always nice.
My service took over an hour longer than the time that was estimated to me.
I will continue to have my car serviced at Fletcher Hyundai.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


TD
Thomas D.
Webb City, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Friendly, curtious, fast.
I have purchased 3 hyundis from you. That telks you I am pleased.
TRENT M., Service Manager from Fletcher Hyundai responded on 09/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098