Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

954 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 3.9999991/5Overall Rating 3.9999991/5Overall Rating 3.9999991/5rating 3.9999991rating 3.9999991
Original
Overall Rating 2.34783/5Overall Rating 2.34783/5rating 2.34783rating 2.34783rating 2.34783
93% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


Verified Customer
Carthage, MO
2014 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/15/2019 Category: Service
Service Review
Always prompt and friendly service.

Verified Customer
Carthage, MO
2016 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Service
Service manager is very courteous and informative and takes care of me in a timely manor.

HD
Hank D.
Miami, OK
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
The help and services.
Hey was fast with service. But did not tell me what they was looking for in the recall

Verified Customer
Exeter, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/14/2019 Category: Service
Heat service!
Always do a great job!

TM
Tina M.
Neosho, MO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Service, service, service with a smile!
The service department listened to me when I asked them to check my windshield wipers and they agreed that they did need to be replaced and then replaced them! So nice that they listened to me . Also staff all super nice!

CD
Crystal D.
Joplin, MO
2013 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/13/2019 Category: Service
Recall service
Everything went quickly

SC
Sandra C.
Galena, KS
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/13/2019 Category: Service
Always get waited on immediately.
Is there such a thing as Hyundai promotions. I got an email saying I won a million dollars but had to give them my name and address. I didn't.

JJ
John J.
Webb City, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/12/2019 Category: Service
Really great service
Great

JC
Jacqueline C.
Neosho, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Excellent service
Fast and friendly service. Sit back and have a cup of coffee while you wait. Everyone makes you feel welcome@

JM
Janice M.
Carl Junction, MO
2014 Hyundai Santa Fe S
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/11/2019 Category: Service
Vacuuming
Front floorboards were vacuumed, very pleased.

DN
Daniel N.
Miami, OK
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/11/2019 Category: Service
Fast friendly service
Everyone is always so friendly when I come in for service

KG
Kellie G.
Springfield, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/10/2019 Category: Service
.
.

Verified Customer
Joplin, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
03/09/2019 Category: Service
Quality of service
Good communication with me & good service
TRENT M., Service Manager from Fletcher Hyundai responded on 03/09/2019

Service manager listed below will be in contact in regards to low score 3 star response. Thank you for taking the time to fill out the survey. 

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Carthage, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Always good service!!
They are always fast, friendly and treat you as if they know you as soon as you walk in the door.

KS
Kirsten S.
Neosho, MO
2011 Hyundai Sonata
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/08/2019 Category: Service
Recall Repairs
acceptable

LL
Lori L.
Arma, KS
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/08/2019 Category: Service
Always a nice experience
I have purchased 2 new SantaFe at this dealership and it was a great decision for me. All the staff are very kind and knowledgeable about the vehicle they are selling. I highly recommend Fletcher Hyundai in Joplin.

JB
Judith B.
Pittsburg, KS
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/06/2019 Category: Service
Service Review
Very friendly staff. Alerted to the need for new filters.
I feel taken care of

DW
Donnelle W.
Nevada, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
03/05/2019 Category: Service
Service Area
Great staff, but sparse, dingy service area and showroom.

Verified Customer
Weir, KS
2019 Hyundai Santa Fe X
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Well-treated
Fletcher Hyundai always treats me right!

Verified Customer
Neosho, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/05/2019 Category: Service
Great Service
Great people