Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

881 Reviews

ReScore Reviews™ (23)

ReScore
Overall Rating 3.9999991/5Overall Rating 3.9999991/5Overall Rating 3.9999991/5rating 3.9999991rating 3.9999991
Original
Overall Rating 2.34783/5Overall Rating 2.34783/5rating 2.34783rating 2.34783rating 2.34783
93% Would Recommend
100% Business Response
Latest Review 4 days ago

Reviews


Verified Customer
Neosho, MO
2017 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/11/2019 Category: Service
Fantastic Quality Car Service
Fantastic customer care. Always so polite and professional.

LC
Lloyd C.
Ketchum, OK
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Customer service😊
Attentive to my concerns- very helpful

Verified Customer
Granby, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/09/2019 Category: Service
Always great!
Wouldn’t go anywhere else!

PW
Pam W.
Commerce, OK
2016 Hyundai Tucson
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/09/2019 Category: Service
Good service
Good service

RB
Randy B.
Richards, MO
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Good experience
Comfortable, thorough and fairly quick

RS
Rodney S.
Neosho, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/05/2019 Category: Service
Great service
I wouldn't take my car anywhere else quick service great customer service

BL
Brittney L.
Lamar, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/04/2019 Category: Service
Fast service
I had my two small children with me and they got my car in and out within 30 mins and it was appointment only so we didn't have to wait on people ahead of us!

VY
Vera Y.
Grove, OK
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Excellent Service
Great service. Friendly clinicians. Professional service.

BR
Billy R.
Joplin, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/02/2019 Category: Service
Good customer service !
Courteous and friendly staff. Made spending the time at the dealership less tedious ! Nice waiting room at the facility .

JE
Juli E.
Neosho, MO
2019 Hyundai Kona
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
01/02/2019 Category: Service
Untimely, Did not know my car was done being serviced
I was only having a tire put on, but the service took an hour. No one greeted me when I got into the service center, and after a while a girl came in and took my keys and told me to follow her to a waiting area. While I was waiting, no one updated me on the status of my vehicle and I had to go back to the service area 3 times to find out for myself. Finally, the salesman who actually sold me my car saw me and took me back to the service area to figure out what was taking so long. Oddly enough, once I went back with him my car was ready. I paid the bill without knowing exactly what was wrong with the tire that needed to be replaced. When I left to get in my car, all 4 of my windows were down in my brand new vehicle (despite it being 30° or below outside). I will likely not return to have my car serviced here.
TRENT M., Service Manager from Fletcher Hyundai responded on 01/02/2019

Service manager listed below will be in contact with you in regards to your service visit.  

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 01/08/2019

I HAVE TRIED TO CONTACT CUSTOMER NO RETURNED CALL AT THIS TIME.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


SD
Sara D.
Joplin, MO
2018 Hyundai Elantra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/28/2018 Category: Service
great service
I am pleased with the level of service and willingness to answer questions.
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


BT
Bobbie T.
Nevada, MO
2019 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Oil Change
Quickest service time since we've own a Hyundai from Fletcher!!
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


AM
Anthony M.
Joplin, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/28/2018 Category: Service
Great Experience
They're fast and let you know exactly what they have done to your vehicle and also make recommendations on any service that you will possibly need in the future.
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Carl Junction, MO
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
quality service
Friendly people.
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


KA
Karla A.
Joplin, MO
2018 Hyundai Accent
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Customer Service
Great customer service
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


EG
Eric G.
Carl Junction, MO
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/25/2018 Category: Service
Customer service
The staff is very friendly and efficient. I appreciate their great customer service.
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


JP
Jon P.
Joplin, MO
2017 Hyundai Sonata
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
12/24/2018 Category: Service
Very willing to fix the problem
Very willing to work with me gave me a free oil change
TRENT M., Service Manager from Fletcher Hyundai responded on 12/24/2018

Service manager listed below will be in contact with you in regards to your service visit. 

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 12/26/2018

I have tried twice now to contact customer in regards to service visit. The customer has not returned any calls at this point.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098

TRENT M., Service Manager from Fletcher Hyundai responded on 12/28/2018

SENT RESCORE CUSTOMER CAN NOT FIND MAY HAVE DELETED RESCORE REQUEST.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


SW
Sondra W.
Anderson, MO
2017 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/24/2018 Category: Service
Great Dealership
Very pleased with the service and always courteous and professional personnel. Being new to the Hyundai brand, I am especially grateful for all the help I have received learning about my Tucson... Fletcher is the best.
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


AB
Amy B.
Goodman, MO
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Very fast and friendly!
Got me in and out quickly and were super nice
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


CS
Carolyn S.
Neosho, MO
2012 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Great service and great people
Excellent service provided with efficiency in detail!
TRENT M., Service Manager from Fletcher Hyundai responded on 01/04/2019

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098