Overview

Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5Overall Rating 4.59/5rating 4.59

685 Reviews

ReScore Reviews™ (19)

ReScore
Overall Rating 3.8421042/5Overall Rating 3.8421042/5Overall Rating 3.8421042/5rating 3.8421042rating 3.8421042
Original
Overall Rating 2.31579/5Overall Rating 2.31579/5rating 2.31579rating 2.31579rating 2.31579
93% Would Recommend
100% Business Response
Latest Review 2 days ago

Reviews


L
L.
Webb City, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/13/2018 Category: Service
Great Service
Micheal did a great job taken care of my car's service appointment.
TRENT M., Service Manager from Fletcher Hyundai responded on 07/14/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Pittsburg, KS
2013 Hyundai Santa Fe S
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/12/2018 Category: Service
santa fe service
oil change is done in timely manner, price is better than most, the guys at the service desk are easy to get along with
TRENT M., Service Manager from Fletcher Hyundai responded on 07/14/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


TL
Tressa L.
Carthage, MO
2017 Hyundai Accent
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Great service
Friendly and didn't have a long wait
TRENT M., Service Manager from Fletcher Hyundai responded on 07/12/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


JA
Jennifer A.
Miami, OK
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/11/2018 Category: Service
Service
Excellent service.
TRENT M., Service Manager from Fletcher Hyundai responded on 07/12/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


LW
Lee W.
Carl Junction, MO
2013 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Above and Beyond
Took my car in for an oil change and they went above and beyond by looking at another problem that I was going to have to schedule an additional appointment for. By going above and beyond they were able to order the part right then and I only had to come back for a one hour appointment to install the part.
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Neosho, MO
2017 Hyundai Sonata
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Great Car and Service
A+++
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


LR
Lisa R.
Pierce City, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/05/2018 Category: Service
EXCELLENT SERVICE
ALWAYS FRIENDLY AND PROFESSIONAL
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


TH
Thomas H.
Neosho, MO
2016 Hyundai Santa Fe
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/04/2018 Category: Service
Oil change
I went i for my routine oil change. The staff was very friendly made sure we knew where to go during the work the were doing. Checked on us throughout, and explained what they had done.
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


BF
Bill F.
Noel, MO
2013 Hyundai Azera
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/02/2018 Category: Service
GREAT JOB
DID A GREAT JOB AS ALWAYS. THANK YOU..BILL
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


BP
Billie P.
Jasper, MO
2017 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
confortable waiting area , clean restrooms close by
My service was done faster than they had said it would be & my car had been vacuumed out!
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


CJ
Carlene J.
Carl Junction, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/01/2018 Category: Service
trent myers, michael, KODEY WEST, LarryK,
these guys are AWESOME, KNOWLEDGEABLE AND ALWAYS GO OUT OF THEIR WAY TO HELP.
plus, i don't have to worry about anything with Trent in charge of service...
TRENT M., Service Manager from Fletcher Hyundai responded on 07/10/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


LH
Lauri H.
Neosho, MO
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Service is excellent
From the time I walked in the door until I left I was treated with top notch customer service. The service was prompt, affordable, I was offered coffee, the agent explained what was done to my car. I love the service I receive at Joplin Fletcher Hyundai!
TRENT M., Service Manager from Fletcher Hyundai responded on 06/30/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


EB
Everett B.
Rocky Comfort, MO
2014 Hyundai Santa Fe S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/29/2018 Category: Service
Good Service
Took mu Santa Fe in for 60,000 mile service. Everything checked out OK. Got fluids changed, tires rotated, injectors cleaned. Took about 2 1/2 hrs. Everything looked good.
TRENT M., Service Manager from Fletcher Hyundai responded on 06/30/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


Verified Customer
Joplin, MO
2018 Hyundai Elantra
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/29/2018 Category: Service
not applicable
I did not arrange the service as it was done by the body shop.
TRENT M., Service Manager from Fletcher Hyundai responded on 06/30/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


BB
Brian B.
Neosho, MO
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2018 Category: Service
Great job
Change my oil quickly.
TRENT M., Service Manager from Fletcher Hyundai responded on 06/30/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


CC
Cindy C.
Carthage, MO
2017 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/27/2018 Category: Service
Service
Good service in a timely manner.
TRENT M., Service Manager from Fletcher Hyundai responded on 06/28/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


RS
Rhonda S.
Joplin, MO
2017 Hyundai Tucson
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Best customer service I've ever experienced
My Tuscan had just under 5000 miles on it so I scheduled it for its first oil change. When I took it in they checked and said that because of the type of oil it uses it didn't require an oil change until it reached 7000 miles. Obviously I drove it a couple thousand more miles before getting the oil changed. I was thrilled that they told me this rather than just doing the work that I had scheduled and not telling me that I could wait and save money!! Not many places would do that these days...
TRENT M., Service Manager from Fletcher Hyundai responded on 06/27/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


JP
Jamie P.
Joplin, MO
2010 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Great Service
The service provided it was keeps me returning.
TRENT M., Service Manager from Fletcher Hyundai responded on 06/27/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


RH
Robin H.
Joplin, MO
2017 Hyundai Tucson
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/25/2018 Category: Service
Friendly staff
I have usually had good service there. Sometimes it does take to long.
TRENT M., Service Manager from Fletcher Hyundai responded on 06/26/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098


SP
Susan P.
Joplin, MO
2016 Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/25/2018 Category: Service
Oil and filter and tires
They seem to really care about your satisfaction with all aspects of their service
TRENT M., Service Manager from Fletcher Hyundai responded on 06/26/2018

THANK YOU FOR YOUR SERVICE VISIT.

Trent Myers
Service Manager
tmyers@fletcherauto.com
(417)439-5098