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Fox Hyundai

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(45 Reviews)
88
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5Overall Rating 3.2/5
28
Total ReScores
4.9
ReScore Average
88
Net Promoter Score ®

Business Details

Categories
Contact
(616) 942-5000

Business Hours

Mon
9:00 AM - 8:00 PM
Tue
9:00 AM - 6:00 PM
Wed
9:00 AM - 8:00 PM
Thu
9:00 AM - 6:00 PM
Fri
9:00 AM - 6:00 PM
Sat
10:00 AM - 4:00 PM
Sun
closed
* No Time Zone provided
4141 28 Th Street Se Grand Rapids, MI 49512
Sales Department 's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(45 Reviews)

BH
gravatar
Brian H.
Rockford, MI
2022 Hyundai Tucson Hev
ReScore Review™
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/17/2022
verified customerVerified Customer
10
Category: Sales
Excellent ServiceExcellent service from all parties
The salesman took time to explain features of the car and ensure that I was aware of how to use them. He took care of all the paperwork and arranged for a meeting with the finance officer.

Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
02/04/2022
8
Category: Sales
Excellent Service
I was purchasing a new car but also needed a repair on my old one. The sales person was very helpful and the shop took care of the problem while we talked. I had already spent over $100 to get the problem fixed at a local shop, but Fox had it fixed in minutes and didn't charge me. I was pretty pleased. :)
THOMAS K., SALES MANAGER from Fox Hyundai responded on 02/09/2022 02:55 PM

Hello Brian,

Thank you for your business. We appreciate the opportunity and try to deliver a 5 star experience. Please feel free to contact me at your convenience to discuss how we could have done better. 616-885-3721

Sincerely,
Tom Kuzner

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