Overview

Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5Overall Rating 4.67/5rating 4.67

358 Reviews

93% Would Recommend
Latest Review 6 days ago

Reviews


AV
Alex V.
Huntington Beach, CA
Lexus SC 430
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/10/2019 Category: Service
Alex said the service he receives is good ,and the communication is good.
This review was collected via phone interview by Customer Research Inc.

TH
Travis H.
Fountain Valley, CA
Ford Bronco
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/26/2018 Category: Service
Travis said the business kept in contact and found parts that were rebuilt. Because of the age of the vehicle, the parts are hard to find.
This review was collected via phone interview by Customer Research Inc.

JC
JOE C.
Huntington Beach, CA
Nissan Rogue Select
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018
Francisco is the best
The best and most honest mechanic you will ever find.

Verified Customer
Huntington Beach, CA
Audi A6
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/21/2018
Francisco's Automotive is the Best!
I have been taking my auto to Francisco for about ten years and will never take my autos to any other automotive company because Francisco offers consistent, conscientious, and expert auto care with great, friendly service. Francisco is a man of integrity and an expert in automobiles who cares about his customers. As I said, Francisco's is the best!!

JB
Joe B.
Chino, CA
Dodge Spirit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Spoke with Joe's daughter. She said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

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Ron L.
Orange, CA
INFINITI FX35
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Spoke with Sara. She said the employee was great, trustworthy and very efficient.
This review was collected via phone interview by Customer Research Inc.

BR
BILL R.
Huntington Beach, CA
Ram Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Back electric window and oil change
Thank you Francisco for the fast and good work you did. i like going to Francisco he is very sharp in everything he does. Honest and fare. Thanks again I will be back.

HW
HARMON W.
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/04/2018
Excellent Service
Thank you!
Harmon

Verified Customer
Santa Ana, CA
Toyota Tundra
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/29/2018
Awesome job
Everyone is Awesome and Nice. They Make sure. That your taken care of. Most of All. Thier. Their honest and all the mechanics you can trust.

JM
Joey M.
Costa Mesa, CA
Subaru Forester
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/27/2018 Category: Service
Joey said that the business did good work and the vehicle runs good and everything.
This review was collected via phone interview by Customer Research Inc.

AM
Andrew M.
Santa Ana, CA
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/20/2018 Category: Service
Andrew said this was the only place that was really helpful with what he needed done on his vehicle.
This review was collected via phone interview by Customer Research Inc.

MT
Monica T.
Huntington Beach, CA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Monica said she likes the staff and they did a really good job. So she's happy with it.
This review was collected via phone interview by Customer Research Inc.

BF
Brian F.
Huntington Beach, CA
GMC Savana Passenger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Brian said the staff did what was asked in a timely manner.
This review was collected via phone interview by Customer Research Inc.

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DEBBIE / RICK E.
Huntington Beach, CA
Chevrolet Tahoe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
5 Star
Everyone knows that feeling when your car needs service and you need an auto mechanic but NEED your car. I've been with FRANCISCO for 18 yrs. and would not take my cars to anyone else. He is fair and exceedingly honest as well as his staff. As an example a mechanic once told my daughter that her car needed a costly repair . I told her to bring the car to FRANCISCO for his opinion. It did not need ANY of the work she had been told it did and the repair was actually minimal.
This family is a FRANCISCO family forever!!!

JM
Jake M.
Huntington Beach, CA
Nissan Altima
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Jake said Francisco genuinely appears to be honest. Unlike some other mechanics that he has encountered. He gives him the best service at the best price and does not try and charge his customers for anything unnecessary.
This review was collected via phone interview by Customer Research Inc.

DM
Donald M.
Huntington Beach, CA
Toyota Sequoia
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018 Category: Service
Donald said the staff was very helpful and straightforward. She stated that they did exactly what he asked, for the price quoted.
This review was collected via phone interview by Customer Research Inc.

RF
Ryan F.
Newport Beach, CA
Jeep Liberty
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Ryan said the staff at this business solved the problems with his vehicle, and the prices were reasonable.
This review was collected via phone interview by Customer Research Inc.

GR
Gabriel R.
Huntington Beach, CA
International Scout II
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/24/2018 Category: Service
Gabriel said he took his vehicle into this business for a simple problem and the business instead of fixing the problem, said he was wrong. They started working on other things and due to that they kept his vehicle for 3 days. They charged him for labor but the main problem he had in the beginning, which is the only problem he wanted fixed is still an issue. He feels if they would have had someone more skilled that could have dealt with the problem his bill would have been smaller and the problem would have been fixed.
This review was collected via phone interview by Customer Research Inc.

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Ed R.
Fountain Valley, CA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/12/2018 Category: Service
Spoke to Ed' s brother. He said the staff was friendly, and provided exceptional service.
This review was collected via phone interview by Customer Research Inc.

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NICK M.
Huntington Beach, CA
Toyota Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/05/2018
Broken/ alternator belt
Thanks Francisco for not keeping me hanging and getting my vehicle taken care of quickly and getting vehicle seviced same afternoon as it arrived you’re Service technician noticed another belt was worn bad went ahead and changed all three belts at the same time see you soon thanks again