99% Would Recommend
Latest Review 2 days ago
Antonio V. on 11/16/2017
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"Franks Auto Service"
Friendly, honest, competent and reliable
Vehicle: Hyundai Santa Fe
Service Date: 11/15/2017
Review Created: 11/16/2017 12:41 PM
David R. on 11/16/2017
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"Excellent job"
Diagnosed and fixed noise ( front wheel bearing ) always give good sound advice, I would not go anywhere else.
Vehicle: Subaru Impreza Sedan
Service Date: 11/14/2017
Review Created: 11/16/2017 04:12 AM
Joseph M. on 11/13/2017
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"trustworthy"
another job well done
Vehicle: Toyota Camry Solara
Service Date: 11/08/2017
Review Created: 11/13/2017 10:43 AM
Cynthia F. on 11/10/2017
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"squeeky breaks"
All gone! squeeky breaks no more. I'm so happy. Patty and her crew are the best.
Vehicle: Dodge Grand Caravan
Service Date: 10/31/2017
Review Created: 11/10/2017 08:13 PM
Patty A. at Franks Auto Service responded on 11/14/2017

sorry  it  took  so long

Janet D. on 11/06/2017
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Janet said the service was great. The staff was very prompt and responsive. They did an excellent job. She saw what they were doing and they took care of her vehicle.
Vehicle: Chevrolet Equinox
Category: Service
Service Date: 10/31/2017
Review Created: 11/06/2017
This review was collected via phone interview by Customer Research Inc.
Raj R. on 11/04/2017
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"Servicing Automobiles"
you follow through on what you will work on and do it efficiently and promptly. You also answer questions from customers honestly.
Vehicle: Honda Fit
Service Date: 11/02/2017
Review Created: 11/04/2017 06:10 AM
Donald R. on 11/03/2017
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"Best place to bring your car"
Thoroughly honest; completely dependable. Fair prices. Always a pleasure to bring my car to Frank's and interact with Patty.
Vehicle: Subaru Outback
Service Date: 11/02/2017
Review Created: 11/03/2017 05:15 PM
Margaret B. on 10/29/2017
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"Reliable honest "
Job well done as always thank you
Vehicle: Honda Civic Si
Service Date: 10/26/2017
Review Created: 10/29/2017 06:46 PM
Patty A. at Franks Auto Service responded on 11/01/2017

All of us  at Frank's Auto Service  value your long time loyalty to us.

Ann B. on 10/27/2017
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"Accommodating, great service"
Patti and her staff are always so accommodating to the working persons schedule. Will always fit me in the schedule so I don't have to leave car. Doesn't make unnecessary repairs.
Vehicle: Toyota Camry
Service Date: 10/24/2017
Review Created: 10/27/2017 04:33 PM
Patty A. at Franks Auto Service responded on 11/01/2017

Everyone  is very busy in the world  today.  We  try to accommodate our customers busy  lives as best we can.
Thanks

Corliss W. on 10/26/2017
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Corliss said this business was helpful and timely. Their personnel were courteous.
Vehicle: Lexus LS 430
Category: Service
Service Date: 10/24/2017
Review Created: 10/26/2017
This review was collected via phone interview by Customer Research Inc.
Sam J. on 10/24/2017
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Sam said the service was quick and nice. The business is very good
Vehicle: Chrysler Sebring
Category: Service
Service Date: 10/20/2017
Review Created: 10/24/2017
This review was collected via phone interview by Customer Research Inc.
Samuel S. on 10/19/2017
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Samuel said the service was awesome.
Vehicle: Hyundai Accent
Category: Service
Service Date: 10/16/2017
Review Created: 10/19/2017
This review was collected via phone interview by Customer Research Inc.
Chad M. on 10/12/2017
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"The Best"
Frank's Auto Service is hands down the best! Bring your vehicle for oil changes to major repairs.
Vehicle: Chevrolet Tahoe
Service Date: 10/12/2017
Review Created: 10/12/2017 08:36 PM
Patty A. at Franks Auto Service responded on 10/13/2017

thanks  so  much.  your wife's family  has been coming  here for over 30 years.  we value your business. 

PS    GREAT JOB  ON THE ENVELOPES!!
ANYONE NEEDING PRINTED   T SHIRTS ETC  GO TO 28PRINTZ  2446991

Joanne Z. on 10/12/2017
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"Best service anywhere"
I take for granted how well my car runs. The concern to make your care safe and run well has always been here.
Vehicle: Pontiac Vibe
Service Date: 10/11/2017
Review Created: 10/12/2017 05:03 AM
Patty A. at Franks Auto Service responded on 10/18/2017

thank you for  the continued  business.

Jean W. on 10/11/2017
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"TOOK CARE OF ROUGH IDLE"
I took my car to Frank's because of a very rough idle. The engine felt like it would stall. The problem did improve before I brought the car for service, but I was so glad that the mechanic at Frank's founld a problem anyway. The gas filter was changed and some other parts cleaned. I also got an oil change.
I think solving the idle problem, getting the car looked over and getting an oil change was well worth the price that I was charged which would have been
the price charged other places before anything was done for a test!
Vehicle: Buick LeSabre
Service Date: 10/05/2017
Review Created: 10/11/2017 04:25 AM
Christine W. on 10/08/2017
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"SAVED!"
When I had a new battery installed, my radio stations became all staticy. I stopped in the Nissan dealership in Enfield the next day when I was in the area. I was told it would take an hour's worth of a technician's labor to discover the cause. I passed on that suggestion, hightailed to Frank's where Patty took less than 5 minutes to reset my radio. Always a lifesaver - many thanks! Chris from EL
Vehicle: Nissan Rogue
Service Date: 10/03/2017
Review Created: 10/08/2017 09:40 AM
Patty A. at Franks Auto Service responded on 10/10/2017

Welll  actually  I should  have  told  you that the radio  stations  would not be set  until  you  reset  them!!  OOPPss  however, thanks for the business

Patricia B. on 10/05/2017
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"they are always available when I need help with my car"
Repairs are not recommended unless they are absolutely necessary
Vehicle: Hyundai Sonata
Service Date: 09/13/2017
Review Created: 10/05/2017 03:33 PM
Patty A. at Franks Auto Service responded on 10/10/2017

thank you for  your continued  business

Barbara F. on 09/28/2017
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"Five star service"
Consistent, friendly, and knowledgeable service.
Vehicle: Ford Taurus
Service Date: 09/26/2017
Review Created: 09/28/2017 04:36 PM
Patty A. at Franks Auto Service responded on 10/03/2017

thank you

Carrie G. on 09/22/2017
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"Patty"
Quick and inexpensive service
Vehicle: Hyundai Veloster
Service Date: 09/14/2017
Review Created: 09/22/2017 08:16 PM
Patty A. at Franks Auto Service responded on 09/25/2017

thank  you

Dan D. on 09/22/2017
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"THIS PLACE IS AWESOME-VERY HONEST"
I have been going there for over 4 years and would never consider anywhere else
Service Date: 09/22/2017
Review Created: 09/22/2017 02:20 AM
Patty A. at Franks Auto Service responded on 09/25/2017

thanks  Dan

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