Frank’s Auto Service is a trusted auto repair shop in Henrico, Richmond, Chesterfield, Glen Allen, Short Pump, Ashland, and Goochland since 2009. We specialize in complete automotive repair and maintenance backed by a nationwide 2-year parts and labor warranty. Frank’s Auto Service is a trusted auto repair shop in Henrico, Richmond, Chesterfield, Glen Allen, Short Pump, Ashland, and Goochland since 2009. We specialize in complete automotive repair and maintenance backed by a nationwide 2-year parts and labor warranty.
Verified CustomerWe’re over here silently applauding the fact that you found your way to Frank’s Auto Service! It sounds like your 2011 BMW 535i got the royal treatment without needing to break the bank. Our team prides itself on being open and straightforward, so it’s great to hear that you appreciated our approach to the major repairs. It's not every day we get to serve a car as fine as yours, and we are delighted that the engine work exceeded your expectations with flying colors. We aim to keep leaks at bay and engines purring, and it sounds like we hit the mark! Thanks for putting in a good word for folks looking to save some cash while still getting top-notch service. Remember, we’ve got your back for all future services!
From the start, Frank and his team were professional, knowledgeable, and honest about the scope of work. They clearly explained the repairs, timeline, and costs, and there were no surprises. The quality of the work was excellent — the car runs smoothly, no leaks, and everything was done right the first time.
It is rare to find a shop that combines BMW expertise, integrity, and reasonable pricing, but Frank’s Auto Service truly delivers on all three. They treated my vehicle with care and treated me with respect.
If you own a BMW — and want dealership-level competence without dealership pricing, I highly recommend Frank’s Auto Service. I will absolutely be returning for future service.