Overview

Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5Overall Rating 4.85/5rating 4.85

232 Reviews

98% Would Recommend
Latest Review 9 months ago

Reviews


RL
Robin L.
Wichita, KS
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08/18/2017
Fantastic customer service!
Thank you for helping my sister w a tire issue!!!!!! Great service and my sister appreciated no hassle and great customer service!!

DC
DAVID C.
Wichita, KS
Dodge Dakota
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2014
Prompt service and friendly staff
Mechanic did a wonderful job repairing and inspecting my Dodge Dakota. Highly recommend 'Franks' for auto service. !

AB
Alan B.
Wichita, KS
Pontiac Montana
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Service
Alan said the service was good and the price was decent.
This review was collected via phone interview by Customer Research Inc.

DW
Douglas W.
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/19/2014 Category: Service
Douglas said the service was good.
This review was collected via phone interview by Customer Research Inc.

JS
Jeannie S.
Wichita, KS
Buick LeSabre
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/18/2014 Category: Service
Jeannie said they do a good job.
This review was collected via phone interview by Customer Research Inc.

RD
Richard D.
New Mexico
Toyota Matrix
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/15/2014 Category: Service
Richard said this business did what they said they would within the estimate. He said he really appreciates this experience.
This review was collected via phone interview by Customer Research Inc.

ML
MARK L.
Wichita, KS
Nissan Altima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/13/2014
Free Oil Change
Had my Nissan in for an oil change and check up. The service was quick as I had waited for my car there at the shop. The bill had "no charge" written on it as I had just completed my fifth oil change with them. Thanks Frank & his friendly staff!

LK
Larry K.
Wichita, KS
Ford Ranger
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2014 Category: Service
Larry said this business is very courteous and does a good job. He will go back again.
This review was collected via phone interview by Customer Research Inc.

DT
David T.
Wichita, KS
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2014 Category: Service
David said this business got his vehicle in right away without an appointment and received it back the same day. They provided good estimates and he did not have any problems at all. Everything went well.
This review was collected via phone interview by Customer Research Inc.

RB
RAY B.
Wichita, KS
Mazda Tribute
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/10/2014
Mazda service
Usual excellent service.

CS
Cody S.
Wichita, KS
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/06/2014 Category: Service
Cody said the business found nothing wrong with his vehicle.
This review was collected via phone interview by Customer Research Inc.

DL
Diane L.
Wichita, KS
Saturn Vue
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/05/2014 Category: Service
Diane said that this business got her in when she wanted and finished when they said they would be done. The prices are great and everything has been good since her visit there.
This review was collected via phone interview by Customer Research Inc.

KM
KEITH M.
Wichita, KS
Honda Civic
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2014
Honesty
I have four cars in my family and Frank's takes care of them all. I am always pleased with the honesty I get from them. They always tell me what needs done and what can wait. Great place.

DW
DIANE W.
Wichita, KS
Honda Accord
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/25/2014
Professional and Prompt
Fast, professional service from very knowledgeable mechanics that work on any type of vehicle.

NM
Nolan M.
Wichita, KS
Mercedes-Benz C280
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2014 Category: Service
Nolan said they do a good job. He stated his alignment is slightly off but they tried.
This review was collected via phone interview by Customer Research Inc.

RB
Roy B.
Wichita, KS
Lincoln Town Car
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2014 Category: Service
Spoke with Kara. She said she thinks she did not ask the right questions when they were fixing her vehicle because not everything was explained. The gentlemen who owns the business, and the man who fixed her vehicle, were nice. She noted she thinks the whole business is run efficiently and the people know what they are doing.
This review was collected via phone interview by Customer Research Inc.

SW
Stephanie W.
Wichita, KS
Chrysler Sebring
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2014 Category: Service
Stephanie said it was easy to get her vehicle into this business, and they were very pleasant.
This review was collected via phone interview by Customer Research Inc.

IH
Isaac H.
Wichita, KS
Porsche 944
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/23/2014 Category: Service
Isaac said he has received consistently good service, and they take care of a problem.
This review was collected via phone interview by Customer Research Inc.

TH
TONY H.
Ford Thunderbird
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014
my wife's baby
use TLC with baby

AS
Alex S.
Kansas
Ford Taurus
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2014 Category: Service
Alex said the service was all good.
This review was collected via phone interview by Customer Research Inc.