ReScore Reviews™ (13)

ReScore
Overall Rating 3.76923/5Overall Rating 3.76923/5Overall Rating 3.76923/5rating 3.76923rating 3.76923
Original
Overall Rating 2.38462/5Overall Rating 2.38462/5rating 2.38462rating 2.38462rating 2.38462
93% Would Recommend
100% Business Response
Latest Review 4 days ago
Mark M. on 04/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service "
Freedom goes well above the basic service. This time I had tried to clean my inside windshield and ended up with a smeared mess! They washed the car and cleaned the windshield. They also check everything to ensure my families safety. I really appreciate their professionalism.
Erica
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 04/12/2018
Service Type: Repair
Review Created: 04/20/2018 11:19 AM
Verified Customer on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Last minute"
Stopped in last minute and received excellent service!
Vehicle: 2014 Hyundai Elantra
Category: Service
Service Date: 04/16/2018
Service Type: Repair
Review Created: 04/18/2018 04:48 PM
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service at Hyundai in Morgantown WV "
service is great! the people are even better!
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 06:15 PM
Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, clean, timely."
Work completed as scheduled.
Vehicle: 2013 Hyundai Santa Fe S
Category: Service
Service Date: 04/10/2018
Service Type: Repair
Review Created: 04/16/2018 11:46 AM
Simona C. on 04/14/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Everything is perfect!"
I like coming to Day's of Morgantown Hyundai!
Smiling people perform great jobs and both me and my car are thrilled about it!
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/14/2018 06:05 PM
William W. on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Love my Tuscon"
Service was quick and professional .
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/05/2018
Service Type: Repair
Review Created: 04/13/2018 07:14 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 04/14/2018

Our goal is to always provide 5 star service to our customers. If for any reason you can not give us 5 stars please contact me. Thank you for your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Brian H. on 04/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Review"
All good in the neighborhood
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/11/2018 09:51 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 04/12/2018

 Thank you for taking the time to fill out our survey. We appreciate your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Brandon G. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great atmosphere "
Very recommend and cars fixed correctly on time every visit!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/06/2018
Service Type: Repair
Review Created: 04/10/2018 08:16 PM
JEFFREY K., Service Manager at Freedom Hyundai responded on 04/11/2018

Thank you for your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Verified Customer on 04/04/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"dont know what you want here"
very gqqd
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 04/02/2018
Service Type: Repair
Review Created: 04/04/2018 11:02 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 04/04/2018

It is our goal to provide every customer with 5 star service. If there is ever a reason why you can not provide a 5 star score please contact me.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Ed M. on 04/03/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly, fast and honest."
Very fast and pleasant service experience. Not pushy but alerted me to some other issues I will address soon. Good job all!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 03/30/2018
Service Type: Repair
Review Created: 04/03/2018 02:33 PM
JEFFREY K., Service Manager at Freedom Hyundai responded on 04/04/2018

Thank you for your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Uthpola H. on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb Service!"
I had to go there to fix a steering coupler and they did it for free along with a complementary oil change!
Best car dealership I have ever had the privilege of working with ever!
5+ stars!
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/29/2018
Service Type: Repair
Review Created: 04/02/2018 12:01 PM
JEFFREY K., Service Manager at Freedom Hyundai responded on 04/04/2018

We appreciate your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Verified Customer on 04/02/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Improved Visit"
My visit in March was good and I felt more valued as a customer who has bought three vehicles from Hyundai. Moving in the right direction.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 03/22/2018
Service Type: Maintenance
Review Created: 04/02/2018 08:34 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 04/04/2018

Our goal is to always provide 5 star service to our customer. If there is ever a time that you are not satisfied please feel free to give me a call.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Nicholas D. on 03/30/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Just what I needed"
I went to the dealership for a belt replacement, but I knew I had a lot of other preventative maintenance due. The technicians were able to look at everything, find the most important issues, and take care of them quickly and easily. Even if I spent more than I had planned, I know it was money well spent to prevent issues down the road.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 03/30/2018 11:48 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 03/30/2018

Thank you for your business. We appreciate being able to take of your needs.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Marijean S. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good job!"
Thank you for fixing the recall & changing the oil.
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 03/26/2018
Service Type: Repair
Review Created: 03/29/2018 05:53 PM
JEFFREY K., Service Manager at Freedom Hyundai responded on 03/30/2018

Thank you for taking the time to fill out our survey. We appreciate your business

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Richard S. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Title "
Friendly people and good service
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 03/12/2018
Service Type: Maintenance
Review Created: 03/29/2018 04:06 PM
JEFFREY K., Service Manager at Freedom Hyundai responded on 03/30/2018

Thank you for your time and your business

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
John M. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service"
Very nice to deal with!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 03/29/2018 11:33 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 03/30/2018

We appreciate your business. Thank you for your continued patronage.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Mary M. on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the best mechanic ive ever delt with"
I got tired of the lies from the head mechanic. when they were supposed to put in a new turbo he just replaced two oil lines and fed me a line of bullshit like I was some stupid kid. I told the service mgr that the engine was leaking oil after the fix and he told me it was up to me to check the oil,that car never lost a drop of oil in five years. I had all the documents of when the oil was changed every 5000 miles since it was new until they worked on it. I will never go to autoland Hyundai for anything ever again. but freedom Hyundai has a new customer.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 03/06/2018
Service Type: Repair
Review Created: 03/29/2018 08:30 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 03/29/2018

Thank you for your time and your business. Iappreciate you taking the time to fill out our survey.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Verified Customer on 03/29/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"jackie elantra"
service is very good as always, workers are very polite and curtious. service dept gets you in and out right away.
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 03/15/2018
Service Type: Maintenance
Review Created: 03/29/2018 07:22 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 03/29/2018

Thank you your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Verified Customer on 03/28/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Grateful for expedient service"
Based on the bad snowy weather and need to get on my way to my final destination I was satisfied with the service provided in fixing my car issue. I appreciate the expedience of part order and replacement.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 03/22/2018
Service Type: Maintenance
Review Created: 03/28/2018 02:24 PM
JEFFREY K., Service Manager at Freedom Hyundai responded on 03/29/2018

Thank you for your time in filling out our survey. We appreciate your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Howard M. on 03/26/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Oil change and navi issue"
Blue link didn't log a service ticket as they said they would. Service center couldn't help me with issue. Oil change service was fine.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 03/20/2018
Service Type: Repair
Review Created: 03/26/2018 03:41 AM
JEFFREY K., Service Manager at Freedom Hyundai responded on 03/28/2018

Thank you for taking the time to fill out our survey. I apologies that the blue link is not meeting your expectations. If there is anything I can do to help please feel free to call me.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
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