ReScore Reviews™ (11)

ReScore
Overall Rating 3.5454536/5Overall Rating 3.5454536/5Overall Rating 3.5454536/5rating 3.5454536rating 3.5454536
Original
Overall Rating 2.45455/5Overall Rating 2.45455/5rating 2.45455rating 2.45455rating 2.45455
93% Would Recommend
100% Business Response
Latest Review 2 days ago
Vicki W. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"VW"
Always friendly and ready to answer questions! Not pushy with other services!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 12/28/2017
Service Type: Repair
Review Created: 01/18/2018 08:21 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/19/2018

Thank you for taking the time to respond to our survey. We appreciate your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Debbie R. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast and friendly service"
As usual, everything went smoothly
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 10:57 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/18/2018

Thank you for your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Mary M. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the best mechanic ive ever delt with"
I will NEVER deal with AUTOLAND HYUNDAI again. Any work I need done I will drive the extra distance even to have my oil changed. The personal were very knowledgeable polite and careing,made me feel like a customer and not just a number. Duane McKenzie thank you.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/18/2018 06:24 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/18/2018

Thank you for your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Bonnie D. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"customer service"
great service
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/17/2018 06:12 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/17/2018

Thank you for your feedback.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Helen N. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I don’t know what you want here."
Quick service and very friendly atmosphere.
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 01/10/2018
Service Type: Maintenance
Review Created: 01/15/2018 08:45 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/17/2018

Thank you for your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
George W. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service!!"
Great Service, very helpful and friendly staff. Very knowledgeable.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/15/2018 11:29 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/17/2018

thank you for taking the time to respond to our survey. We appreciate oyur business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Joe B. on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Getting the Job done "
They informed me of there progress and finished in a timely manner.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/09/2018
Service Type: Repair
Review Created: 01/15/2018 11:23 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/17/2018

Thank you for responding to our survey.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Joel G. on 01/12/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service writer"
I forgot his name but the younger service writer is very pleasant to talk and informative about questions asked and great asset to your dealership.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 01/10/2018
Service Type: Repair
Review Created: 01/12/2018 02:17 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/13/2018

Thank you for your time to reply to our survey. Weappreciate your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Quinn S. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"great job"
young master Charles W. Deem did a outstanding job as usual
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/02/2018
Service Type: Maintenance
Review Created: 01/04/2018 09:13 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/08/2018

Thank you for your feedback. We appreciate your business

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Rodney A. on 01/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent "
Very fast and did a good job!
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 01/02/2018
Service Type: Repair
Review Created: 01/04/2018 09:09 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 01/08/2018

Thank you for your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Jackie S. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Very professional and helpful. One of the nicest if not the nicest in Morgantown.
Vehicle: 2016 Hyundai Santa Fe
Category: Service
Service Date: 12/26/2017
Service Type: Maintenance
Review Created: 12/29/2017 10:31 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/30/2017

Thank you for your feedback.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Sherrilyn K. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Freedom Hyndai Service Department"
Very friendly, efficient, and thorough in explanation of service.
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 12/15/2017
Service Type: Maintenance
Review Created: 12/21/2017 07:28 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/21/2017

Thank you for your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Katrina W. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Customer service
Vehicle: 2012 Hyundai Santa Fe
Category: Service
Service Date: 12/15/2017
Service Type: Maintenance
Review Created: 12/20/2017 05:29 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/21/2017

Thank you for your time and your business

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
John L. on 12/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"john w laurita"
excellent service
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 12/18/2017
Service Type: Maintenance
Review Created: 12/20/2017 12:40 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/21/2017

Thank you for your business. We appreciate your time

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Verified Customer on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Nice people, great service."
Easy to get a hold off and very good at updating what is going on with vehicle.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 12/08/2017
Service Type: Maintenance
Review Created: 12/19/2017 09:03 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/20/2017

Thank youi for your business.. We appreciate your time.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Verified Customer on 12/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE"
Professional and timely service.
Vehicle: 2012 Hyundai Veloster
Category: Service
Service Date: 12/08/2017
Service Type: Repair
Review Created: 12/18/2017 06:01 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/19/2017

Thank you for your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Cecelia L. ReScore Review on 12/26/2017
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 1/5rating 1rating 1rating 1rating 1
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Issue resolved"
Call from service manager resolved issue
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/15/2017 07:45 AM

Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Do not correctly diagnose the problem "
Already stated
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 12/07/2017
Service Type: Repair
Review Created: 12/15/2017 07:45 AM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/18/2017

Thank you for the oppurtinity to speak with you on Saturday. I will follow through with ourdiscussion. You should receive a follow up email from hyundai this week. Thank you again for taking the time you speak with me.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Kieth A. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service "
Did what was asked
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/14/2017 04:48 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/18/2017

Thank you for your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
William S. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"SERVICE!"
Your team is top shelf, I have been a service manager for over 25 years, so I don't sat this lightly.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 12/12/2017
Service Type: Repair
Review Created: 12/14/2017 02:42 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/18/2017

Thank you for your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Verified Customer on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"vehicle repair"
do not write comments.
Vehicle: 2010 Hyundai Santa Fe
Category: Service
Service Date: 12/12/2017
Service Type: Maintenance
Review Created: 12/14/2017 12:48 PM
Jeffrey K., Service Manager at Freedom Hyundai responded on 12/18/2017

Thank you for your time and your business.

Jeffrey Kuhns
Service Manager
3049832277
jkuhns@freedomhyundai.net
Displaying Review 1 - 20 of 284 in total