Overview

Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5Overall Rating 4.81/5rating 4.81

303 Reviews

97% Would Recommend
Latest Review 16 days ago

Reviews


EO
Erik O.
Sacramento, CA
Hyundai Veracruz
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Erik said the employees were easy to work with
This review was collected via phone interview by Customer Research Inc.

MJ
Mikeya J.
Sacramento, CA
Nissan Versa Note
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Mikeya said that they are the only people she trusts with her vehicle, and they always do a great job. She gives thanks to Brian.
This review was collected via phone interview by Customer Research Inc.

KJ
Karen J.
Sacramento, CA
Chevrolet HHR
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Spoke with Karen. She said they are very good.
This review was collected via phone interview by Customer Research Inc.

TB
Tom B.
Sacramento, CA
Jeep Patriot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Tom said the service is good
This review was collected via phone interview by Customer Research Inc.

TH
Trisha H.
Sacramento, CA
Volkswagen Jetta
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/30/2018 Category: Service
Spoke with Matt. He said the facility didn't give the vehicle a full diagnostic or test drive the vehicle before returning it, which led to a life threatening situation. The vehicle is doing things its never done before since it came out of the facility. He was not happy with the result especially considering how much money he had spent on the vehicle.
This review was collected via phone interview by Customer Research Inc.

LB
lisa b.
Sacramento, CA
Pontiac Solstice
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/29/2018
Everyone that's works there is wonderful
Everyone is very friendly and professional and get about you emailing me when my car's do just very helpful

KW
kyle w.
Sacramento, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018
Freeport Automotive Continues to be My Favorite Local Mechanic
I've been a customer for almost two years and regardless of whether I bring in our 2005 Subaru Outback or our 2008 Honda Odyssey, I always get honest and complete service from these guys! They're also very good a diagnosing some tough problems. I recommend Freeport to anyone.

RC
Rahim C.
Sacramento, CA
GMC Sierra 3500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018 Category: Service
Rahim said the staff were very helpful and accommodating.
This review was collected via phone interview by Customer Research Inc.

AB
ALLAN B.
Sacramento, CA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
no waiting; start and finish as promised.
Excellent customer service . Made appointment the same day and everything went perfect.

RG
raymond g.
Sacramento, CA
Ford Expedition
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Great mechanics
They are very great mechanic so they explain to you of the problem of your vehicle am I really like the customer service also they have very patient and I explain on the issue I would highly recommend to come here because they are very friendly

AD
Atto D.
Sacramento, CA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/12/2018 Category: Service
Atto said the services performed were good.
This review was collected via phone interview by Customer Research Inc.

CD
Collin D.
California
Ford Fusion
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/09/2018 Category: Service
Collin said after his vehicle was fixed, the employees found additional damage. They fixed it again for free. They didn't double charge. They were honest.
This review was collected via phone interview by Customer Research Inc.

RP
Ratheet P.
Sacramento, CA
Honda Civic Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018 Category: Service
Ratheet said the business did a good job.
This review was collected via phone interview by Customer Research Inc.

GD
Gardener D.
Antelope, CA
INFINITI G37 Coupe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018 Category: Service
Gardener said it was excellent service.
This review was collected via phone interview by Customer Research Inc.

MA
Mustafa A.
Rancho Cordova, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/08/2018 Category: Service
Mustafa said everything was good.
This review was collected via phone interview by Customer Research Inc.

CB
Chris B.
Sacramento, CA
Ford Focus
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Chris said the business was great. He stated that the staff made the experience nice and easy.
This review was collected via phone interview by Customer Research Inc.

KH
Kris H.
Sacramento, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Kris said they answered her questions and everything was done in a timely fashion.
This review was collected via phone interview by Customer Research Inc.

KW
Kwaun W.
Sacramento, CA
BMW 3 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
Kwaun said he got a really good price, they went above and beyond to get it done in a timely manner. He said Deon was really awesome.
This review was collected via phone interview by Customer Research Inc.

SH
Susan H.
Sacramento, CA
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/30/2018 Category: Service
Susan said they are under new management and have won her over from the old management. In the fact they are attentive, timely, professional and explained everything.
This review was collected via phone interview by Customer Research Inc.

AA
Alma A.
Roseville, CA
BMW X3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/27/2018 Category: Service
Alma said the service was really good.
This review was collected via phone interview by Customer Research Inc.

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