Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

1936 Reviews

ReScore Reviews™ (33)

ReScore
Overall Rating 4.3636391/5Overall Rating 4.3636391/5Overall Rating 4.3636391/5Overall Rating 4.3636391/5rating 4.3636391
Original
Overall Rating 2.33333/5Overall Rating 2.33333/5rating 2.33333rating 2.33333rating 2.33333
97% Would Recommend
100% Business Response
Latest Review about 18 hours ago

Reviews


Verified Customer
Camp Hill, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Excellent
Top-notch employees at this dealership. Professional, prompt, and courteous. This includes the sales (big kudos to Shawn), service, and finance departments. Best dealership experience I've had in the area.

Verified Customer
Hummelstown, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/15/2018 Category: Service
Very nice
...

WP
William P.
Harrisburg, PA
2018 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/14/2018 Category: Service
Great Services
I bought a new 2018 Hyundai Santa Fe Sport in April and had my first oil change . They also fill my tank up because they did not fill it up at the time of purchase. I drove away with a big smile on my face, no cost.
Michael S. from Freysinger Hyundai responded on 11/14/2018

William, Thanks so much for the great review/rating!!! Glad to hear you drove away with a big smile on your face.


JB
Joseph B.
Biglerville, PA
2017 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Scheduled service
Service department was excellent as usual. Very personable and friendly. My salesman (Bob) even remembered my name. Dealer always seems to be family oriented.
Michael S. from Freysinger Hyundai responded on 11/14/2018

Joseph, Thanks so much for the kind words and great review. It's very easy to remember GREAT customers. We appreciate you taking the time to fill out the review and for choosing Freysinger for all of your auto needs.


JL
James L.
Mechanicsburg, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Consistent good service
Great communication . Staff considerate of our time . Enjoy their service for 15 years.
Michael S. from Freysinger Hyundai responded on 11/14/2018

James, Thanks so much for the kind words and 5 star rating. It's been a pleasure sevicing your vehicle for the last 15 years.


DH
Dorothy H.
Mechanicsburg, PA
2014 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/13/2018 Category: Service
Michael and his service team!!
Excellent as always...I depend on Michael to address all my car's needs.......and I trust him!
Michael S. from Freysinger Hyundai responded on 11/14/2018

Gail, Thanks so much for the kind words and great review. It's always a pleasure to see/deal with you when you come in for service. Please feel free to contact me if you need ANYTHING!!! Thanks again!!


Verified Customer
Harrisburg, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018 Category: Service
Oil change
Courteous staff, prompt and timely service
Michael S. from Freysinger Hyundai responded on 11/12/2018

Thanks so much for taking the time to fill out the survey and giving us a 5 star rating!!


TN
Therese N.
Dillsburg, PA
2016 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
They make you feel important
I am always treated as though I am the most important customer they have, and they remember details about my car and it’s needs.
Michael S. from Freysinger Hyundai responded on 11/12/2018

Therese, Thanks so much for taking the time to fill out the review. We value you as a customer and want to say thanks for choosing Freysinger Hyundai!!! 


BJ
Bruce J.
Dillsburg, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Friendly service
The staff worked with my schedule to get work done
Michael S. from Freysinger Hyundai responded on 11/12/2018

Bruce, Thanks so much for the kind words and great rating!!


PM
Peggy M.
Camp Hill, PA
2015 Hyundai Santa Fe S
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Reason to return
Friendly, quality service.
Michael S. from Freysinger Hyundai responded on 11/12/2018

Peggy, Thanks so much for the kind words and 5 star rating!!!


HB
Hayley B.
Harrisburg, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Great job
Fast and efficient
Michael S. from Freysinger Hyundai responded on 11/09/2018

Hayley, Thanks so much for the great review/rating!!! 


LE
Larry E.
Mechanicsburg, PA
2017 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
good service
very professional and trustworthy..which is so important
Michael S. from Freysinger Hyundai responded on 11/09/2018

Larry, Thanks so much for taking the time to fill out the survey. We really appreciate the 5 star rating.


DD
Daniel D.
Harrisburg, PA
2013 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018 Category: Service
Great Service
Great place for service from start to finish.
Michael S. from Freysinger Hyundai responded on 11/09/2018

Daniel, Thanks so much for the kind words and 5 star rating!!!


AS
Amanda S.
Mechanicsburg, PA
2018 Hyundai Elantra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
Customer service
The gentleman at Hyundai Service was very helpful and kind. He even let me borrow his pen when my pens didn’t work.
Also, Chris at Hyundai dealership is just outstanding. I talked to Chris to find out what all the makntance package include, which I had forgotten, and he patiently and with a great smile explained it. And he always greets with such a delightful attitude.
Michael S. from Freysinger Hyundai responded on 11/09/2018

Amanda, Thanks so much for the kind words and great review. We appreciate you as a customer and for choosing Freysinger Hyundai. Pen is on my every time! Thanks again Amanda.


JR
John R.
Mechanicsburg, PA
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/06/2018 Category: Service
It's all about the Service Department
Years ago I purchased a sports car at Freysinger Hyundai and was incredibly impressed by their Sales Department and Service Department. Later I purchased a SUV during a service visit. Now I'm hooked! I have no desire to go anywhere else. And it's all because of their outstanding Service Department.
Michael S. from Freysinger Hyundai responded on 11/07/2018

John, Thanks so much for the kind words and great review. We appreciate you choosing Freysinger for all of your auto needs. 


PS
Paul S.
Landisburg, PA
2013 Hyundai Elantra Gt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Found what I wanted there
I hate surveys
Michael S. from Freysinger Hyundai responded on 11/07/2018

Paul, Thanks so much for the great review. I know surveys can be a pain at times, but WE really appreciate you taking the time to fill out the survey.


WS
William S.
Myerstown, PA
2018 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
quick and easy
Quick, Easy, No Hassle!
Michael S. from Freysinger Hyundai responded on 11/07/2018

William, Thanks so much for the great review/rating!!


SC
Susan C.
Harrisburg, PA
2013 Hyundai Santa Fe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/05/2018 Category: Service
Freysinger makes it better.
Great service, easy to get an appointment, Very friendly friendly, and real nice waiting area.
Michael S. from Freysinger Hyundai responded on 11/07/2018

Susan/Sam, Thanks so much for the kind words and 5 star rating!!!


BW
Bruce W.
Lebanon, PA
2018 Hyundai Tucson
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/04/2018 Category: Service
Always do a great job!!
Very friendly and hard working!!!
Michael S. from Freysinger Hyundai responded on 11/04/2018

Bruce, Thanks so much for the kind words and great rating. 


Verified Customer
Mechanicsburg, PA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Great Service
Friendly and competent service.
Michael S. from Freysinger Hyundai responded on 11/04/2018

Thanks so much ror the 5 star rating!!!