ReScore Reviews™ (31)

ReScore
Overall Rating 4.3870952/5Overall Rating 4.3870952/5Overall Rating 4.3870952/5Overall Rating 4.3870952/5rating 4.3870952
Original
Overall Rating 2.29032/5Overall Rating 2.29032/5rating 2.29032rating 2.29032rating 2.29032
97% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Marilyn B. on 02/22/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service, with a smile"
I was very pleased with the service and the friendly attitude of the staff.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 02/20/2018
Service Type: Repair
Review Created: 02/22/2018 05:11 PM
Heather E. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Faster than expected"
It was a challenge calling to add additional services to the appointment I already had. Other than that, even with the add-on, the team got my car ready faster than expected and were accommodating with my need to come in 30 minutes later than my scheduled time (Infants tend to bring surprises!)
Thank you! very nice team!
Vehicle: 2013 Hyundai Elantra Gt
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 01:42 PM
Terri O. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service "
I always take my car to Freysinger; I trust them to keep my car on the road!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/19/2018
Service Type: Maintenance
Review Created: 02/21/2018 11:03 AM
Jeffrey M. on 02/21/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly Employees"
Parking lot leaves a little be desired.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 02/19/2018
Service Type: Repair
Review Created: 02/21/2018 10:56 AM
Verified Customer on 02/21/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service!"
Freysinger Hyundai Service Center Staff are great to work with!
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/17/2018
Service Type: Maintenance
Review Created: 02/21/2018 05:21 AM
Robert K. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always a good experience "
Friendly, knowledgeable and efficient
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 02/16/2018
Service Type: Maintenance
Review Created: 02/20/2018 02:18 PM
MICHAEL S. at Freysinger Hyundai responded on 02/20/2018

Robert, Thanks so much for the kind words and great review. We really appreciate you taking the time to fill out the survey.

Carol M. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service"
Service advisors know how to treat customers. Freysinger as a whole has great customer service.
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/15/2018
Service Type: Repair
Review Created: 02/20/2018 08:29 AM
MICHAEL S. at Freysinger Hyundai responded on 02/20/2018

Carol, Thanks so much for the grear review. It has always been a pleasure dealing with you when you came in for service. I hope the next Hyundai Dealership does the same. If you are ever back in the area and you need something, please do not hesitate to contact me. Thanks again for being a GREAT customer!!!

Larry Z. on 02/20/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Top notch"
Friendly and professional
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 02/15/2018
Service Type: Maintenance
Review Created: 02/20/2018 05:40 AM
MICHAEL S. at Freysinger Hyundai responded on 02/20/2018

Larry, Thanks so much for the great review. It's always a pleasure dealing with you when you bring your vehicles in for service. Thanks again!!!

David W. on 02/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Close"
This is my second Santa Fe serviced here, They take good care of you
Vehicle: 2017 Hyundai Santa Fe
Category: Service
Service Date: 02/13/2018
Service Type: Maintenance
Review Created: 02/19/2018 06:23 AM
MICHAEL S. at Freysinger Hyundai responded on 02/20/2018

David, Thanks so much for the great review. We are glad to have you back with your 2nd Santa Fe. Thanks again!!!!

Andrew K. on 02/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fast. Friendly"
The staff was courteous and friendly and the service was fast while i waited
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 02/12/2018
Service Type: Repair
Review Created: 02/17/2018 11:31 PM
MICHAEL S. at Freysinger Hyundai responded on 02/19/2018

Andrew, Thanks so much for the great review. Glad to hear your visit was a pleasant one. We really appreciate you as a customer.

Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Excellent service, great people! Highly recommend.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 02/14/2018
Service Type: Maintenance
Review Created: 02/16/2018 02:24 PM
MICHAEL S. at Freysinger Hyundai responded on 02/19/2018

Thanks so much for the kind words and great review!!

Verified Customer on 02/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"CUSTOMER SERVICE"
THEY KNEW I HAD TO BE AT WORK, AND GOT ME OUT RIGHT AWAY.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 02/14/2018
Service Type: Repair
Review Created: 02/16/2018 12:37 PM
MICHAEL S. at Freysinger Hyundai responded on 02/19/2018

Thanks so much for the great review. Glad we were able to get you taken care of and back on the road. We really appreciate you taking the time to fill out the survey.

Maria P. on 02/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great customer service and a loaner too"
Everyone is very polite which is an unusual thing these days and I appreciate it very much. I also appreciate that they give me a car to drive while mine is being worked on. It saves me from using Uber to get home and to work.
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 02/13/2018
Service Type: Repair
Review Created: 02/15/2018 11:43 AM
MICHAEL S. at Freysinger Hyundai responded on 02/15/2018

Maria, Thanks so much for the great review. Glad you are always pleased and feel welcomed when you come in for service. Thanks again!!

Larry E. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Very professional and expert in their field. Courteous and up front with the customer and completed recall even tho I hadn't recd one fromHyundai..yes..very good service dept
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 02/09/2018
Service Type: Repair
Review Created: 02/13/2018 04:30 PM
MICHAEL S. at Freysinger Hyundai responded on 02/15/2018

Larry, Thanks so much for the great review. We really appreciate you as a customer.

Heather F. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Everyone was very friendly
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 02/10/2018
Service Type: Repair
Review Created: 02/13/2018 03:10 PM
MICHAEL S. at Freysinger Hyundai responded on 02/15/2018

Heather, Thanks so much for the kind words and great review. 

Robert M. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"In and out. No fuss."
Another quick visit
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 02/01/2018
Service Type: Maintenance
Review Created: 02/13/2018 02:32 PM
MICHAEL S. at Freysinger Hyundai responded on 02/15/2018

Robert, Thanks so much for the 5 star review. Glad to hears your visit was a quick one. Thanks again!!

Erin H. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very happy"
Love the staff and service given. Everyone is very helpful and courteous. I’ve always been pleased with how I am treated and the quality of service I receive for my vehicle.
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 02/10/2018
Service Type: Maintenance
Review Created: 02/13/2018 01:54 PM
MICHAEL S. at Freysinger Hyundai responded on 02/15/2018

Erin, Thanks so much for the kind words and great review. We really appreciate you as a customer.

Shivaun R. on 02/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service center"
Things will get done so quickly
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/13/2018 05:30 AM
MICHAEL S. at Freysinger Hyundai responded on 02/15/2018

Shivaun, Thanks so much for the 5 star rating!!

Verified Customer on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recent Visit"
Always treated well.
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 02/06/2018
Service Type: Repair
Review Created: 02/10/2018 02:31 PM
MICHAEL S. at Freysinger Hyundai responded on 02/10/2018

Thanks so much for the 5 star rating and glad to hear you’re always treated well when you come in. Thanks again!!

Steven O. on 02/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service is great"
excellent timely service
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 02/07/2018
Service Type: Maintenance
Review Created: 02/10/2018 04:45 AM
MICHAEL S. at Freysinger Hyundai responded on 02/10/2018

Steven, thanks so much for the great review. We really appreciate you as a customer and enjoy dealing with you when you come in. Thanks again!!

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