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Friendly Automotive West

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(577 Reviews)
-33
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
-33
Net Promoter Score ®

Business Details

About

Automotive Maintenance and Repair shop established in 1954. New name, same great service! Automotive Maintenance and Repair shop established in 1954. New name, same great service!

Categories
Oil Change, Repair Shop, Tire Sales and Repair
Contact
(509) 966-1090

Business Hours

Mon
7:30 AM - 5:30 PM
Tue
7:30 AM - 5:30 PM
Wed
7:30 AM - 5:30 PM
Thu
7:30 AM - 5:30 PM
Fri
7:30 AM - 5:30 PM
Sat
9:00 AM - 2:00 PM
Sun
closed
* Pacific Time (US & Canada)
5812 Summitview Ave Yakima, WA 98908
Friendly Automotive West's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(577 Reviews)

KH
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Kat H.
Yakima, WA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
01/25/2023
0
Fairly sure the manager would have hit me.
After a one minute conversation where we addressed two obvious mistakes they had made at our expense, the male manager came at me and stopped within an inch of my face and screamed profanities at me and my 75 year old mother. His wife, manager had to literally pull him back. Meanwhile they held my credit card and car keys and would not return either. I never once raised my voice until I felt threatened, then I just asked over and over to pay and get my keys. They continued to verbally abuse my mother and me. Do NOT subject yourself to this type of behavior anywhere, these people should not be allowed to deal with the public. Remember this entire encounter was a result of being called out on their own incompetence.
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