Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,178 Reviews)

ReScore Reviews™ (25)

ReScore
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
Original
Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5Overall Rating 2.6/5
97% Would Recommend
100% Business Response
Latest Review 3 days ago

Reviews


AB
Amy B.
Kingsport, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021 Category: Service
Great crew
Great place to get my car serviced
Chad A. from Friendship Hyundai of Bristol responded on 02/26/2021

Thank you Amy for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


BH
Bonnie H.
Blountville, TN
2016 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/26/2021 Category: Service
Keep it up guys
Thanks for the great job. Love the service. Thanks.
Chad A. from Friendship Hyundai of Bristol responded on 02/26/2021

Thank you Bonnie for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


PD
Phyllis D.
Bristol, TN
2019 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/21/2021 Category: Service
Friendly clean facilities
Check in was fast staff was friendly and was waiting with paper work in hand. Waiting area was clean and comfortable.
Chad A. from Friendship Hyundai of Bristol responded on 02/22/2021

Thank you Phyllis for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


RM
Rose M.
Bristol, TN
2018 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/15/2021 Category: Service
Keep it up guys.
Service was great. Thanks
Chad A. from Friendship Hyundai of Bristol responded on 02/15/2021

Thank you Rose for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


AB
Anthony B.
Bristol, TN
2007 Hyundai Entourage
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/13/2021 Category: Service
Always great
Exactly what I am looking for every time. Thanks guys.
Chad A. from Friendship Hyundai of Bristol responded on 02/13/2021

Thank you Anthony for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


CC
Crystal C.
Duffield, VA
2019 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/09/2021 Category: Service
Good ol boys
Chad and his crew are the best I have every been around. Thanks guys.
Chad A. from Friendship Hyundai of Bristol responded on 02/09/2021

Thank you Crystal for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


AM
Arble M.
Ikes Fork, WV
2020 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/02/2021 Category: Service
Arble Morgan
Great experience. Made me feel like they were happy to service my vehicle
Chad A. from Friendship Hyundai of Bristol responded on 02/02/2021

Thank you Arble for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


Verified Customer
Johnson City, TN
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/01/2021 Category: Service
The staff is great!
I highly recommend Friendship Hyundai of Bristol. I wouldn’t take my car anywhere else. The staff is very friendly and they go above & beyond to help with all of my needs.
Chad A. from Friendship Hyundai of Bristol responded on 02/01/2021

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


GH
Gail H.
Bluff City, TN
2015 Hyundai Santa Fe
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021 Category: Service
The employees are great people and seem to enjoy their jobs. Always glad to answer my questions.
Excellent customer service
Chad A. from Friendship Hyundai of Bristol responded on 01/30/2021

Thank you Gail for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


DL
Donnie L.
Elk Park, NC
2020 Hyundai Kona
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/29/2021 Category: Service
Always fast
Always fast with great service. Thanks.
Chad A. from Friendship Hyundai of Bristol responded on 01/29/2021

Thank you Donnie for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


Verified Customer
Blountville, TN
2020 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/28/2021 Category: Service
Always great.
Keep it up guys always above what I expect and super fast.
Chad A. from Friendship Hyundai of Bristol responded on 01/28/2021

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


JJ
Josh J.
Piney Flats, TN
2011 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/26/2021 Category: Service
A+
A+ service guys keep it up.
Chad A. from Friendship Hyundai of Bristol responded on 01/26/2021

Thank you Josh for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


DR
Debra R.
Jonesborough, TN
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/22/2021
Great Service
This was my first visit to their new facility on W State Street. (I have been to the previous location several times.) It is great having a covered area to enter in & also to exit. They take care of driving your car to & from the service area. I had an oil & filter change on my Azera & was in & out in about 40 minutes. They have a very nice waiting area/lounge with drinks & snacks.

The dealership is so clean & the personnel are very nice. Their vehicles are great. I previously had an Elantra & now have an Azera. I highly recommend Friendship Hyundai of Bristol.
Chad A. from Friendship Hyundai of Bristol responded on 01/23/2021

Thank you Debra again for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


Verified Customer
Glade Spring, VA
2013 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/21/2021 Category: Service
Very good service
Friendship has done a good job with the service needs that I have required.
Chad A. from Friendship Hyundai of Bristol responded on 01/21/2021

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director


EE
Elizabeth E.
Bristol, TN
2016 Hyundai Sonata Hybrid
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/18/2021 Category: Service
Fast work.
Great work.
Chad A. from Friendship Hyundai of Bristol responded on 01/18/2021

Thank you Elizabeth for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director