Friendship Hyundai of Bristol


Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5Overall Rating 4.74/5rating 4.74

476 Reviews

ReScore Reviews™ (7)

ReScore
Overall Rating 3.8571429/5Overall Rating 3.8571429/5Overall Rating 3.8571429/5rating 3.8571429rating 3.8571429
Original
Overall Rating 2.42857/5Overall Rating 2.42857/5rating 2.42857rating 2.42857rating 2.42857
97% Would Recommend
100% Business Response
Latest Review about 16 hours ago
Randall M. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Maintenance Vist"
Fast pleasant service as usual.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 04/23/2018
Service Type: Maintenance
Review Created: 04/25/2018 04:15 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/25/2018

Thank you Randall for taking the time to complete this survey.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Christopher R. on 04/25/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome Service"
Sherri and the guys in the service department did an outstanding job. Sherri was so nice and helpful. We were in and out in less than 45 minutes. Chairs were extremely nice and comfortable and they have cold bottled water available while you wait. We will definitely return and recommend to others. Awesome job!
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/25/2018 02:07 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/25/2018

Thank you Christopher for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Lisa H. on 04/24/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Staff very friendly and service this time met my expectations
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/20/2018
Service Type: Maintenance
Review Created: 04/24/2018 01:02 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/24/2018

Thank you Lisa for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Afton H. on 04/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
service was quick and efficient!!!!
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 04/14/2018
Service Type: Maintenance
Review Created: 04/18/2018 03:25 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/18/2018

Thank you Afton for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer on 04/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service of Sonata"
Scheduling service was easy. Everything was explained. Staff were very pleasant. Waiting area is comfortable.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/12/2018
Service Type: Maintenance
Review Created: 04/16/2018 01:33 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/16/2018

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Ronald K. on 04/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"good car,good service"
good
Vehicle: 2016 Hyundai Sonata Hyb
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/15/2018 07:13 AM
Chad A. at Friendship Hyundai of Bristol responded on 04/15/2018

Thank you Ronald for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

William H. on 04/14/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good service"
Solid reliable service with an effort to make it as convenient as possible.
Vehicle: 2014 Hyundai Sonata Hyb
Category: Service
Service Date: 04/10/2018
Service Type: Maintenance
Review Created: 04/14/2018 09:55 AM
Chad A. at Friendship Hyundai of Bristol responded on 04/14/2018

Thank you William  for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Quick friendly service department
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 04/05/2018
Service Type: Maintenance
Review Created: 04/13/2018 07:01 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/13/2018

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer on 04/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service!"
Thanks
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 04/09/2018
Service Type: Maintenance
Review Created: 04/13/2018 06:00 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/13/2018

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Darrell R. on 04/10/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent Service "
Always excellent service, quick and courteous
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 04/06/2018
Service Type: Maintenance
Review Created: 04/10/2018 12:42 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/10/2018

Thank you Darrell for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Denise H. ReScore Review on 04/10/2018
ReScore
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Original
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
Recommended? Yes
Surecritic checkman logo Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They Did Great. "
Couldn’t ask for better personnel behind the counter. Above and beyond what expected.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/09/2018 05:32 AM

Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Ok Dealership "
Overall experience was good. No more negatives than any other dealer I’ve been too. Very happy with my car.
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 03/30/2018
Service Type: Maintenance
Review Created: 04/09/2018 05:32 AM
Chad A. at Friendship Hyundai of Bristol responded on 04/09/2018

Thank you Denise for taking the time to complete this survey and glad you love your sonata.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Chad A. at Friendship Hyundai of Bristol responded on 04/11/2018

Thank you Denise for taking the time to complete the Rescore Request we sent you.  Have a blessed week.

Chad Ayers
Service Director

Daylan C. on 04/08/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good"
Good
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 04/03/2018
Service Type: Maintenance
Review Created: 04/08/2018 08:57 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/09/2018

Thank you Daylan for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer on 04/07/2018
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Average "
I scheduled an oil change online but they had no record of it, I ended up waiting 2.5 hours for a simple oil change
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 04/02/2018
Service Type: Maintenance
Review Created: 04/07/2018 04:35 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/07/2018

Thank you for taking the time to complete this survey. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Douglas S. on 04/06/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Scheduled Service"
Great service. Staff is friendly and knowledgeable. Will definitely continue to use them for any of my car's needs.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 04/04/2018
Service Type: Maintenance
Review Created: 04/06/2018 11:28 AM
Chad A. at Friendship Hyundai of Bristol responded on 04/06/2018

Thank you Douglas for taking the time to complete this survey.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Ashley O. on 04/04/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Ashley O."
Great people to work with!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 04/04/2018 01:51 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/04/2018

Thank you Ashley for taking the time to complete this survey.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer on 04/02/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thanks"
Since this was my dealership-they did a safety recall while I was in that I didn't know about. Thanks!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 04/02/2018 08:36 AM
Chad A. at Friendship Hyundai of Bristol responded on 04/02/2018

Thank you Nancy for taking the time to complete this survey.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Always fast service. Usually 45 to an hour and it’s done.
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 04/01/2018 06:30 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/01/2018

Thank you for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Richard C. on 04/01/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Very fast service
Vehicle: 2017 Hyundai Veloster
Category: Service
Service Date: 03/26/2018
Service Type: Maintenance
Review Created: 04/01/2018 06:35 AM
Chad A. at Friendship Hyundai of Bristol responded on 04/01/2018

Thank you Richard for taking the time to complete this survey. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

William L. on 03/31/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly people that offer professionalism and respect"
A environment that is not intimidating but open and friendly.
Vehicle: 2011 Hyundai Veracruz
Category: Service
Service Date: 03/23/2018
Service Type: Maintenance
Review Created: 03/31/2018 06:35 PM
Chad A. at Friendship Hyundai of Bristol responded on 04/01/2018

Thank you William for taking the time to complete this survey and for the kind words.  Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol. Go patriots!

Chad Ayers
Service Director

Verified Customer on 03/29/2018
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"Oil change "
To many people ahead of me had an appointment they should keep it more accurate.
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 03/27/2018
Service Type: Maintenance
Review Created: 03/29/2018 04:31 PM
Chad A. at Friendship Hyundai of Bristol responded on 03/30/2018

Thank you for taking the time to complete this survey. I will look into your service visit with us and see what we can do to make our process better for you and others.  Once again sorry for the mishap and i will have my advisor reach out to you to see what we could have done better.  Thanks again and have a blessed day.

Chad Ayers
Service Director

Displaying Review 1 - 20 of 476 in total