Friendship Hyundai of Bristol

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423-652-6200
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Overview

Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8

(1,033 Reviews)
5 star
86%
4 star
8%
3 star
2%
2 star
<1%
1 star
<1%

ReScore Reviews™ (17)

ReScore
Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5Overall Rating 4.5/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5Overall Rating 2.5/5
97% Would Recommend
100% Business Response
Latest Review about 19 hours ago

Reviews

CZ
Chet Z.
Johnson City, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2020 Category: Service
Always excellent service.
Quick, clean excellent service and courteous people.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/26/2020

Thank you Chet for taking the time to complete this survey and for the kind words as you are VIP here at Friendship Hyundai for sure. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

DR
David R.
Blountville, TN
2020 Hyundai Venue
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/22/2020 Category: Service
the best in the area
I only take my car to friendship Hyundai to get it serviced.they are the best around.the guys tell you what its going to cost to get your car repaired.they are up front and honest.they know you by name when you walk in the door and treat you like family.keep up the good work guys
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/22/2020

Thank you David for taking the time to complete this survey and for the kind words as you and your family are VIP here at Friendship Hyundai for sure. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

LH
Lisa H.
Kingsport, TN
2017 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/21/2020 Category: Service
Vehicle service
Staff are friendly and very helpful.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/21/2020

Thank you Lisa for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Bristol, VA
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020 Category: Service
The best of the best
Fast service and got me out with enough time to get to my appointment. Thanks guys.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/20/2020

Thank you Maggie for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Bristol, TN
2012 Hyundai Tucson
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/20/2020 Category: Service
Great job guys
brandon and rodney were awesome. Thanks guys for the quick service.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/20/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

CD
Cherie D.
Kingsport, TN
2013 Hyundai Sonata
Verified Customer
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
05/17/2020 Category: Service
The facility could use some improvements. Such as, there is only one restroom for customers and the location allows for no privacy.
The customer service at this location has always been good and courteous.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/17/2020

Thank you Cherie for taking the time to fill out this survey.  There is a refrigerator always full of water in the customer lounge and has been there for 5 years or more and it’s located directly underneath the TV. Unfortunately our restroom facility only allows us for 1 restroom with the size of our dealership.  I will pass this along to see if we cannot get another bathroom added in the near future.  Have a blessed day and a great week.  

Friendship Hyundai Team

Verified Customer
Abingdon, VA
2016 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2020 Category: Service
Outstanding
thanks for the quick fix and the great service. Thank you.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/16/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Bristol, TN
2017 Hyundai Accent
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2020 Category: Service
Great Team
thanks for the best service and giving me the prices for everything I need.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/15/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Blountville, TN
2019 Hyundai Veloster
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/14/2020 Category: Service
Fast quick perfect
just what I needed. Thanks guys
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/14/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Bristol, TN
2017 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/08/2020 Category: Service
Very effective team thanks
RODNEY AND BRANDON ARE AWESOME. THANKS GUYS FOR THE HARD WORK AND THE QUICK SERVICE. DOING GREAT GUYS WITH VOLVO AND HYUNDAI.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/08/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Damascus, VA
2014 Hyundai Santa Fe Sport
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/01/2020 Category: Service
Great Service
Fast & Friendly service!
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 05/01/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Bluff City, TN
2007 Hyundai Elantra
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020 Category: Service
Perfect service
Super fast and just what I need. Thanks Brandon
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 04/29/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Marion, VA
2013 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020 Category: Service
Very friendly staff.
Got me in and out just what I like. Thanks
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 04/29/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Glade Spring, VA
2012 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/29/2020 Category: Service
Love the service
Great employees very friendly and kind. Thanks for the hard work
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 04/29/2020

Thank you for taking the time to complete this survey and for the kind words. Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director

Verified Customer
Blountville, TN
2015 Hyundai Sonata
Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/28/2020 Category: Service
The other guy needs a haircut
The other guy working there up front needs a true mohawk he needs to follow Mr. T now that is a true mohawk.
Recommended
Chad A. from Friendship Hyundai of Bristol responded on 04/28/2020

Thank you for taking the time to complete this survey and for the kind words and I will see what we can do with the haircut/Mowhawk advisor....LOL... Also, thank you for the opportunity to earn your business and we look forward to serving you again here at Friendship Hyundai of Bristol.

Chad Ayers
Service Director