97% Would Recommend
99% Business Response
Latest Review 4 days ago
GREG M. on 11/19/2017
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"Quick and efficient service "
Had an appointment for an oil change at 10 AM. Was leaving by 10:40. Great service and friendly staff. Manager greets me by name
Vehicle: Ford Explorer
Service Date: 11/18/2017
Review Created: 11/19/2017 10:16 AM
SKYLER / SEAN O. on 11/15/2017
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"Quick and affordable oil and tire rotatation appointment, with friendly service!"
Thanks for being so quick and at such a great price.
Vehicle: Toyota Camry Solara
Service Date: 11/13/2017
Review Created: 11/15/2017 05:58 AM
Donika F. at Fry's Nall Service responded on 11/15/2017

Happy to hear we were able to hit the mark for you.  Thank you for your feedback.

CRAIG Z. on 11/15/2017
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"Very happy"
The only thing I would change was that I left my cell phone number and they called my home, land line. I didn't get the message that my car was ready until the next day! They had the problem diagnosed quickly and the repairs were finished the day I brought it in. I just didn't get the message. Everyone was friendly.
Vehicle: Nissan Altima
Service Date: 11/13/2017
Review Created: 11/15/2017 05:53 AM
Donika F. at Fry's Nall Service responded on 11/15/2017

Thank you for your honest feedback, Craig. Feedback like yours helps us improve.  I apologize for the mix up on getting in contact with you. We appreciate your business.

CALEB H. on 11/13/2017
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"Quality quick oil change "
Thumbs up on the quality and timelines of the oil change received.
Vehicle: Honda Civic
Service Date: 11/10/2017
Review Created: 11/13/2017 05:12 AM
Donika F. at Fry's Nall Service responded on 11/15/2017

Happy to hear we were able to hit the mark for you, Caleb.  Please let us know how we can be of assistance in the future.

JOHN W. on 11/09/2017
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"service"
Easy to get appointment and service was very good. John Wolff
Vehicle: Toyota Camry
Service Date: 11/07/2017
Review Created: 11/09/2017 09:19 AM
Donika F. at Fry's Nall Service responded on 11/15/2017

Thank you, John.  It was a pleasure working with you.  Please let us know how we can be of assistance in the future.

BRENT P. on 11/01/2017
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"Great First Visit"
I booked online through a series of emails, which worked best for me. Setting up the appointment was easy and quick, allowing enough time for my 4 tires to arrive. Free tire rotation sounds great every 6000 miles. I'm definitely referring Fry's. I was even given a referral for a family owned body shop nearby, and plan on contacting them.
Vehicle: Jeep Wrangler
Service Date: 10/30/2017
Review Created: 11/01/2017 10:30 AM
Donika F. at Fry's Nall Service responded on 11/15/2017

Brent, we are so pleased you found us.  It was our pleasure working with you.  Please let us know how we can be of assistance in the future.

CAROL S. on 10/28/2017
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"Five"
Very happy
Vehicle: Toyota Avalon
Service Date: 10/10/2017
Review Created: 10/28/2017 07:54 AM
Donika F. at Fry's Nall Service responded on 11/15/2017

Thank you for your feedback.  Please let us know how we can be of assistance in the future.

CINDY G. on 10/07/2017
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"Great Service As Always"
We have been taking our cars there for years. They make new tires, oil changes and other repairs very easy. Never any hassles.
Vehicle: INFINITI G35 Coupe
Service Date: 09/30/2017
Review Created: 10/07/2017 04:28 PM
Donika F. at Fry's Nall Service responded on 10/10/2017

Cindy we appreciate your business.  Thank you for taking the time to leave your feedback.

BILL F. on 10/06/2017
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"Excellent as usual."
All the service performed was in a professional manner and done quickly and in an excellent fashion.
Vehicle: Lincoln MKZ
Service Date: 10/02/2017
Review Created: 10/06/2017 08:57 AM
Donika F. at Fry's Nall Service responded on 10/10/2017

Thank you, Bill.  It was a pleasure as always to work with you.

BEA G. on 10/02/2017
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"Everyone at Fry is so helpful and seemingly honest. They dont fix what aint broken. I like that."
We came to Fry for years on our previous cars. We have been away for a few years and now, we are happy to be back with a local business and one we trust
Vehicle: Chrysler Town & Country
Service Date: 09/18/2017
Review Created: 10/02/2017 01:06 PM
Donika F. at Fry's Nall Service responded on 10/10/2017

Thank you for coming back to us, Bea.  We appreciate your business and thank you for your feedback. 

PAM K. on 09/27/2017
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"Oil change"
Welcoming, prompt, good work, fair prices.
Vehicle: Honda CR-V
Service Date: 09/21/2017
Review Created: 09/27/2017 05:07 AM
Donika F. at Fry's Nall Service responded on 10/10/2017

Happy to hear we were able to hit the mark, Pam.  Thank you for your feedback. 

LARRY H. on 09/13/2017
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"New tires"
Good work, done on time, and at reasonable prices.
Vehicle: Chevrolet Equinox
Service Date: 09/11/2017
Review Created: 09/13/2017 01:35 PM
Donika F. at Fry's Nall Service responded on 09/19/2017

Happy to hear we were able to hit the mark for you, Larry.

Please let us know how we can be of assistance in the future.

SALLY G. on 09/11/2017
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"Oil change"
Efficient, expert work at good value
Vehicle: Honda Civic
Service Date: 09/09/2017
Review Created: 09/11/2017 11:38 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

Glad to hear we were able to hit the mark for you, Sally.  Please let us know how we can be of assistance in the future.

SKYLER / SEAN O. on 09/03/2017
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"Oil Change"
We had an appointment for an oil change late on a Friday before Labor Day Weekend. You got us in, as scheduled, and got us out in about 25 minutes. Amazing! I also love your coupon online. Quality and affordability!
Vehicle: Honda Odyssey
Service Date: 09/01/2017
Review Created: 09/03/2017 07:14 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

Glad to hear we were able to hit the mark for you.  Please let us know how we can be of assistance in the future.

JOHN W. on 09/01/2017
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"New Tires"
Excellent communication and service at a very competitive price.
Vehicle: Jaguar XF
Service Date: 08/30/2017
Review Created: 09/01/2017 03:59 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

Glad to hear we were able to hit the mark for you, John.  Please let us know how we can be of assistance in the future.

MARK V. on 08/31/2017
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"Fixed our flat..."
Did a great job of getting a screw out of our tire and back on the road. Good customer service, too...
Vehicle: Toyota Prius
Service Date: 08/28/2017
Review Created: 08/31/2017 07:22 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

Thank you for your feedback, Mark.  Please let us know how we can be of assistance in the future.

LAURA M. on 08/30/2017
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
"GOOD, BUT NOT SO GOOD"
Hi Fry's. Thanks for fixing my car. I had the thermostat housing and my oil changed exactly one week ago today. My car ran smoothly for a week, but just today my check engine light came on again which makes me pretty frustrated. Good thing there is a one year guarantee because I definitely will be calling in again and having them take another look because obviously something wasn't fixed properly. The service was friendly however so I will be back and I would recommend to a friend. I'll just have to see if the mechanics are able to fix my car for real this time.
Vehicle: Chevrolet Sonic
Service Date: 08/23/2017
Review Created: 08/30/2017 08:44 PM
Donika F. at Fry's Nall Service responded on 09/11/2017

We appreciate your business, Laura.  We believe all issues were resolved.  Please let us know how we can be of assistance in the future.

SUSAN B. on 08/30/2017
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"Courtesy and attention to detail"
Prefer bringing car here rather than the dealership
Vehicle: Ford Taurus
Service Date: 08/28/2017
Review Created: 08/30/2017 05:33 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

We appreciate your loyalty, Susan.  Please let us know how we can be of assistance in the future.

GREG M. on 08/28/2017
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"Great service!"
Jeff, thanks to you and your skilled team for doing a great job on my old Toyota last Saturday! I appreciate the good work.
Vehicle: Toyota Corolla
Service Date: 08/26/2017
Review Created: 08/28/2017 06:16 AM
Donika F. at Fry's Nall Service responded on 09/11/2017

We appreciate your business and your feedback, Greg.  We look forward to working with you again in the future.

NANCY C. on 08/11/2017
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"Prompt, Quality Service"
We bought our Michelin tires from Fry's 5 years ago. Included with the purchase was free tire rotation every 6,000 miles which we have had done faithfully. Fry's is always accommodating and they take customer service seriously. We trust them and appreciate the good friendly service. Top notch.
Vehicle: Suzuki SX4
Service Date: 08/11/2017
Review Created: 08/11/2017 08:22 PM
Donika F. at Fry's Nall Service responded on 08/17/2017

We appreciate your loyalty, Nancy.  It is our pleasure to work with your family.  Please let us know how we can be of assistance in the future.

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