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FSR Diesel & Auto Repair

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(122 Reviews)
77
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Score Details

5 stars
86%
4 stars
5%
3 stars
<1%
2 stars
<1%
1 star
5%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
77
Net Promoter Score ®

Business Details

About

FSR Auto Repair & Smog treats each client with attentiveness and care, providing comprehensive service for you and your car. We save you valuable time and money by running a thorough examination to locate the source of the problem. It’s our responsibility to update and advise you on the process beforehand and to make sure that the work we FSR Auto Repair & Smog treats each client with attentiveness and care, providing comprehensive service for you and your car. We save you valuable time and money by running a thorough examination to locate the source of the problem. It’s our responsibility to update and advise you on the process beforehand and to make sure that the work we do meets your standards and needs. ...more

Categories
Auto Repair, Smog, Towing Service
Contact
(707) 578-7664
Closed
Business Hours

Business Hours

Mon
8:30 AM - 5:00 PM
Tue
8:30 AM - 5:00 PM
Wed
8:30 AM - 5:00 PM
Thu
8:30 AM - 5:00 PM
Fri
8:30 AM - 5:00 PM
Sat
closed
Sun
closed
* Pacific Time (Us & Canada)
985 Piner Road Santa Rosa, CA 95403
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FSR Diesel & Auto Repair 's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(122 Reviews)
Write a Review
Recent Reviews
MW
gravatar
Marc W.
Santa Rosa, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/26/2026
0
Bad Customer Service, Even Worse Mechanics
Scheduled a quick smog on my lunch break last week. Assuming it wouldn't take more than 30 minutes since they preach about their 15-min smog check. I have a 2012 Honda in very good condition. The smog took over an hour! Why? I have no idea. They weren't busy but I did watch the smog tech over a dozen times on his phone, watching Youtube, showing the other big dude there the video, texting. This shop has no respect for your time. On top of all of that, they charge $85 dollars for a basic smog. EVERYWHERE else in Santa Rosa is under $60. I came here with a flyer and they didnt even honor the price. Extremely rude front desk guy and the smog tech is JUST AS bad, arguing the flyer was old. Rude, money hungry people here and I HIGHLY suggest you look else where for a smog. I had initially asked for them to inspect my brakes too, but after an hour of waiting, the horrible customer service recieved, they STILL didnt check them and I just said forget it. I will not return nor do I hope any of my friends or family do either.
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