Awesome service every time! Great staff and very professional always done right the first time!!! Robby and his crew truly care!!!
MB
MITCH B.
Florida
2020 FORD F-150
03/05/2021
Verified Customer
Oil change and tire rotation by appointment
I can honestly say this was one of my best oil change experiences. Made the appointment the day before. They took my truck in within 5 minutes of my arrival. There was no negative attitude about me using a coupon and no push to upcharge or sell me services i didnt need. It was truly a quick and pleasant visit.
Recommended
Verified Customer
Florida
2015 HYUNDAI SONATA
02/26/2021
Verified Customer
Excellent, fast, friendly service
I made appointment on line and car was serviced that morning. It was fast and friendly and inexpensive. I’ll keep bringing my car here for service.
Recommended
PM
PAMALA M.
Florida
2012 TOYOTA HIGHLANDER
02/18/2021
Verified Customer
Midas Ft Walton Beach
They inform me of upcoming maintenance, and they are respectful of people on budgets. This helps me to feel secure that I'm properly taking care of my car. Car maintenance is not my strong suit, but it's important.
Recommended
MF
MICHAEL F.
Florida
2015 FORESTER
02/12/2021
Verified Customer
Tires
Excellent professional and efficient tire replacement.
Very good service.
Recommended
CN
CHERYL N.
Florida
2013 LEXUS ES 350
02/10/2021
Verified Customer
Misdiagnosed issue with car
Car had continued issue with brakes that were installed new a year ago and because warranty doesn’t cover labor I had to pay an additional labor charge if $175 to have them replaced. Battery was also year old and had to be replaced under warranty but again the labor cost me an additional $55. Also told the alternator was bad which I decided not to have replaced at the estimated cost of $1000. Had another automotive center check alternator which was determined not to be an issue. If I would have taken the advice of the Midas rep I’d be out an extra $1000 for something not broken.
Not Recommended
MF
MICHAEL F.
Florida
2014 DODGE PROMASTER 3500
01/29/2021
Verified Customer
Oil change
Very good service. Identified damage to brakes from work done at another Midas location. Assisted with resolving the issue and getting the cost of the damages covered by the other Midas. Outcome still pending.
Only concern I have is there were no COVID precautions being taken, such as masks, hand sanitizer, or social distancing. This was very concerning to me.
Recommended
TT
TRAVIS T.
Florida
2008 BMW X-Series
01/23/2021
Verified Customer
Great experience
Got my car in on time and called right when it was done. Great friendly staff too. Well done
Recommended
Verified Customer
Florida
2010 HONDA ACCORD
12/26/2020
Verified Customer
Excellent/Quick Service
I made my appointment online and was able to get in that day. I had an oil change, tire rotation, and alignment. All was done very quickly and professionally.
Recommended
MW
MARCUS W.
Florida
2014 CHEVROLET CRUZE
12/20/2020
Verified Customer
Customer service
Great customer service with quality prices and work.
Recommended
RL
RACHAEL L.
Florida
2018 NISSAN KICKS
12/12/2020
Verified Customer
Fast and courteous
Awesome experience, recommended for an easy service to your vehicle. Will be back. Give these guys a raise!!
Recommended
TW
TOM W.
Florida
2013 KIA SORENTO
12/12/2020
Verified Customer
Manager not good
I owned and operated 2 Midas franchises for 26 years. Ask for oil change, rotation, rear wiper, check brakes, price on tires, check belt as it slips going through standing water. Had a coupon for oil and rotate for $10. And I know you don’t make money with that coupon. But I was going to spend $1000-1500 for tires and brakes in the very near future. They didn’t rotate and I didn’t bitch because the tires need replaced soon. Said the pads were 50% but they were 10% at last rotation? Didn’t check the tensioner. Gave a written price for tires but didn’t ask preference or options or anything. They charged me $64 for a high mileage oil change and rear wiper. The car has 35000 miles on it. They were not busy ! The best customer is a happy one. The next best is one who complains when not satisfied. And the worst is one who says nothing, pays $64 and never comes back. I knew Bob from my visits. I’m sure his son knows it’s hard to manages multiple franchises from afar. This was a terrible experience.
Not Recommended
CF
CLAUDIA F.
Florida
2014 FIAT 500L
12/10/2020
Verified Customer
Friendly, honest, and thorough service
Miles was very customer oriented with his manner with customers coming in the shop. His staff stayed as long as it took to finish changing out my struts (past closing). I have been to this Midas before and will continue to give them my business. Keep up the great work!!
Recommended
CS
CJ S.
Florida
2006 TOYOTA COROLLA
12/06/2020
Verified Customer
Polite and welcoming environment
Polite and knowledgable employee at the front. Only problem i had was waiting to finish oil change on my car even though I had a pre booked appointment time.
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