Fuccillo Hyundai of Watertown


Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5Overall Rating 4.44/5rating 4.44

232 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
89% Would Recommend
100% Business Response
Latest Review 6 days ago
Frederick B. on 11/14/2017
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"The people"
I have and will continue to do so.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/11/2017
Service Type: Repair
Review Created: 11/14/2017 06:45 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 11/15/2017

Thank you for your time and business.

Sue L. on 11/14/2017
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"Service with a Smile and Efficiency"
They were great! Our car got towed there and within a very short period of time, they contacted us and resolved the issue (which was minor, thank goodness). The service person who called me had a wonderful sense of humor and was extremely pleasant. I have not experienced service like this with other dealerships in all the years I've had cars.
Vehicle: 2012 Hyundai Genesis
Category: Service
Service Date: 11/09/2017
Service Type: Maintenance
Review Created: 11/14/2017 11:55 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 11/14/2017

I'm glad we were able to help. I hope we see you again soon.

Janice J. on 11/09/2017
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"The service is superb"
They go above and beyond in customer service!!
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 11/01/2017
Service Type: Maintenance
Review Created: 11/09/2017 06:40 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 11/10/2017

Thank you for your feedback. Its a pleasure doing business with you!

Lana A. on 11/09/2017
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"A knowledgeable dealership for my 2009 Hyundai Santa Fe."
A+
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 11/06/2017
Service Type: Repair
Review Created: 11/09/2017 03:36 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 11/10/2017

Thank you for your time and business.

KELLIE N. on 11/04/2017
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"Friendly staff"
Continue with great service.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/26/2017
Service Type: Maintenance
Review Created: 11/04/2017 06:24 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 11/07/2017

Thank you for your time and business!

Shirley L. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Employees were courteous and professional, work completed in timely manner. Great magazine selection in waiting room, I hate waiting.
Vehicle: 2007 Hyundai Sonata
Category: Service
Service Date: 10/26/2017
Service Type: Repair
Review Created: 10/31/2017 04:43 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 11/01/2017

I hope we got you in and out in a timley matter. Thank you for your business.

Charles B. on 10/29/2017
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"Great as always!"
In for service, plus recall emergency light. Arrived 30 minutes early, no problem. Took us in right away, got the work done, back on the road. Moved to MI two years ago, but get services at Fucillo Hyundai when possible.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 10/23/2017
Service Type: Repair
Review Created: 10/29/2017 05:54 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/30/2017

It was nice to see you guys again! We hope to see you again soon.

Karen H. on 10/24/2017
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"Service Manager"
The Service Manager, Scott , Is The Reason We Keep Coming Back!
Vehicle: 2011 Hyundai Santa Fe
Category: Service
Service Date: 10/20/2017
Service Type: Repair
Review Created: 10/24/2017 11:53 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/24/2017

It was great to see you again. Thank you for your time and business!

Reinaldo R. on 10/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Good Service"
Expert service
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/23/2017 03:33 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/24/2017

Thank you for your business!

Jennifer R. on 10/16/2017
Recommended badge inactive Recommended
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
"Unexplained charges"
Thankful to the mechanic. Management and service need to explain things with more clarity and honesty.
Vehicle: 2006 Hyundai Azera
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/16/2017 11:24 AM
James L., District Manager at Fuccillo Hyundai of Watertown responded on 10/19/2017

Thank you for your feedback.

John H. on 10/12/2017
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"Recall repair"
Staff called me by name and performed repair in a timely manner. I have always been lmpressed with the way l am treated at the dealership . I would surely recommend Fuccillos to my friends
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 06:47 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/16/2017

Always good to see you. Thanks for stopping by!

Albert H. on 10/10/2017
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"Customer service is great"
Albert Humphrey
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/10/2017 03:50 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/11/2017

Thank you for your continuied business. We appreciate your feedback.

Scott A. on 10/10/2017
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"Great employees and great service!"
I have owned my Hyundai that I purchased at Fuccillo"s for 5 years now. The service department has always gone above and beyond when I take my car in. I already plan on buying my next new car at Fuccillo's!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:05 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/10/2017

It is always our pleasure to help!

Arlene K. on 10/09/2017
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"Oil change service"
The service was completed in good time.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 07:01 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/10/2017

Thank you for your time and business.

KIMBERLY C. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently Good Service"
Good customer service from the moment I call to make the appt until the work is completed.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/09/2017 06:02 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/10/2017

Its our pleasure to serve you.

Debra R. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Christy is service is a complete professional from making the appointment until you pick your vehicle up. She is very friendly and explains everything the service department did to our vehicle."
Fuccillo goes above and beyond most places. Christy in service is a pleasure to deal with.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 01:04 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/06/2017

Thank you for your time and business.

Craig B. on 10/04/2017
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"Try it....You will like it."
Customer oriented.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/04/2017 11:38 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/04/2017

Thank you! Hope to see you again soon.

Judith F. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fuccillo Hyundai service."
Excellent all around.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/03/2017 12:36 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/03/2017

Its our pleasure to serve you!

Verified Customer on 10/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai warranties "
yes
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/01/2017 05:20 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/02/2017

Thank you for your time and business.

THOMAS P. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sirvice"
Ok
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 09/29/2017 06:44 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/02/2017

Thank you for your business.

Displaying Review 1 - 20 of 232 in total