Fuccillo Hyundai of Watertown


Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5Overall Rating 4.43/5rating 4.43

222 Reviews

ReScore Reviews™ (2)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 2.5/5Overall Rating 2.5/5rating 2.5rating 2.5rating 2.5
88% Would Recommend
100% Business Response
Latest Review 9 days ago
John H. on 10/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall repair"
Staff called me by name and performed repair in a timely manner. I have always been lmpressed with the way l am treated at the dealership . I would surely recommend Fuccillos to my friends
Vehicle: 2015 Hyundai Santa Fe
Category: Service
Service Date: 10/09/2017
Service Type: Repair
Review Created: 10/12/2017 06:47 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/16/2017

Always good to see you. Thanks for stopping by!

Albert H. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service is great"
Albert Humphrey
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 10/07/2017
Service Type: Repair
Review Created: 10/10/2017 03:50 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/11/2017

Thank you for your continuied business. We appreciate your feedback.

Scott A. on 10/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great employees and great service!"
I have owned my Hyundai that I purchased at Fuccillo"s for 5 years now. The service department has always gone above and beyond when I take my car in. I already plan on buying my next new car at Fuccillo's!
Vehicle: 2013 Hyundai Tucson
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/10/2017 05:05 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/10/2017

It is always our pleasure to help!

Arlene K. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change service"
The service was completed in good time.
Vehicle: 2016 Hyundai Elantra Gt
Category: Service
Service Date: 10/04/2017
Service Type: Maintenance
Review Created: 10/09/2017 07:01 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/10/2017

Thank you for your time and business.

KIMBERLY C. on 10/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Consistently Good Service"
Good customer service from the moment I call to make the appt until the work is completed.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/04/2017
Service Type: Repair
Review Created: 10/09/2017 06:02 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/10/2017

Its our pleasure to serve you.

Debra R. on 10/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Christy is service is a complete professional from making the appointment until you pick your vehicle up. She is very friendly and explains everything the service department did to our vehicle."
Fuccillo goes above and beyond most places. Christy in service is a pleasure to deal with.
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/03/2017
Service Type: Maintenance
Review Created: 10/06/2017 01:04 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/06/2017

Thank you for your time and business.

Craig B. on 10/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Try it....You will like it."
Customer oriented.
Vehicle: 2016 Hyundai Elantra
Category: Service
Service Date: 09/28/2017
Service Type: Maintenance
Review Created: 10/04/2017 11:38 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/04/2017

Thank you! Hope to see you again soon.

Judith F. on 10/03/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Fuccillo Hyundai service."
Excellent all around.
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 09/28/2017
Service Type: Repair
Review Created: 10/03/2017 12:36 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/03/2017

Its our pleasure to serve you!

Verified Customer on 10/01/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Hyundai warranties "
yes
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 09/25/2017
Service Type: Repair
Review Created: 10/01/2017 05:20 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/02/2017

Thank you for your time and business.

THOMAS P. on 09/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sirvice"
Ok
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 09/21/2017
Service Type: Repair
Review Created: 09/29/2017 06:44 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 10/02/2017

Thank you for your business.

Lawrence M. on 09/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"friendly quick service"
5 Star rating
Vehicle: 2013 Hyundai Santa Fe
Category: Service
Service Date: 09/15/2017
Service Type: Maintenance
Review Created: 09/23/2017 07:37 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/25/2017

Thank you for your time and business.

Robert A. on 09/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellence in service"
Fuccillo had our repair done fast. Also when doing their over all check of the car they found that our cabin filter had a mouse nest in it . They called us as soon as they found it, and cleaned the blower motor and replaced the filter. Top notch company and employees.
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 09/14/2017
Service Type: Repair
Review Created: 09/22/2017 07:22 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/25/2017

Thank you for your business!

Verified Customer on 09/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"good service"
the service was ok. I wished they should give an idea about the general well being of the car and any issue they notice without any charge. The waiting area could have been bigger.
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 09/18/2017
Service Type: Repair
Review Created: 09/21/2017 01:55 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/25/2017

Thank you for allowing us to service your vehicle.

Verified Customer on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The employees treat their customers like friends and family."
Yes
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 09/09/2017
Service Type: Maintenance
Review Created: 09/14/2017 06:11 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/15/2017

Thank you for your business.

Robin W. on 09/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Recall Service"
My recall was handled in a professional and timely manner.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 09/11/2017
Service Type: Repair
Review Created: 09/14/2017 12:13 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/14/2017

I'm happy we were able to get you in and out. Hope to see you again soon.

Verified Customer on 09/12/2017
Recommended badge inactive Recommended
Overall Rating 1/5rating 1rating 1rating 1rating 1
"Safety inspection"
No time management
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 09/08/2017
Service Type: Repair
Review Created: 09/12/2017 02:02 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/13/2017

Please contact me to discuss your service visit. I would like to try and resolve your concerns. Thank you.

Verified Customer on 09/12/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Great service "
Good people, small waiting room
Vehicle: 2008 Hyundai Elantra
Category: Service
Service Date: 09/07/2017
Service Type: Maintenance
Review Created: 09/12/2017 12:04 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/12/2017

Thank you for your time and business. We are excited to be in our new facility soon. Hope you come check it out. Thanks again.

Reinaldo R. on 09/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Good service"
excellent service real fast and good quality
Vehicle: 2011 Hyundai Sonata
Category: Service
Service Date: 09/05/2017
Service Type: Maintenance
Review Created: 09/11/2017 05:55 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/12/2017

Thank you for your business.

Verified Customer on 09/07/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"dealership"
yes
Vehicle: 2015 Hyundai Santa Fe S
Category: Service
Service Date: 08/31/2017
Service Type: Repair
Review Created: 09/07/2017 06:37 AM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/07/2017

Thank you for your time and business.

Robert G. on 09/06/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"was just very comfortable"
cathy g
Vehicle: 2014 Hyundai Santa Fe
Category: Service
Service Date: 08/28/2017
Service Type: Repair
Review Created: 09/06/2017 04:37 PM
Scott E J. at Fuccillo Hyundai of Watertown responded on 09/07/2017

Thank you for allowing us to service your vehicle.

Displaying Review 1 - 20 of 222 in total