Overview

Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5Overall Rating 4.78/5rating 4.78

938 Reviews

97% Would Recommend
Latest Review 12 days ago

Reviews


TM
Thomas M.
Dexter, NY
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/09/2018 Category: Service
Thomas said this business was really good about everything.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/15/2018

We are glad you had a good experience here. We hope to see in the future for your automotive needs. 


MV
Mario V.
Watertown, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Mario said the staff were great and got the service done quick.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/15/2018

We are glad we were able to take care of you in a fast manner. We hope to see you in the future for all your automotive needs. 


RB
Rafael B.
Fort Drum, NY
Hyundai Elantra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/08/2018 Category: Service
Rafael said the employees provided great customer service.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/15/2018

We are glad to hear you had a great experience here with our staff. We look forward to seeing you in the future!


DC
Donald C.
Watertown, NY
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/08/2018 Category: Service
Donald said, he was in the business lately and it was a while before he was helped, he said it seemed they were not very organized.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/15/2018

We are sorry to hear that you didnt have the best experience possible the day you were here! We strive to give each and every customer the appropriate attention when they are here and sometimes it gets quite busy when doing courtesy photo inspections. We hope that you could reconsider this and give us the 5 star rating we work hard for! 


RP
Robert P.
Brownville, NY
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/07/2018 Category: Service
Spoke with Roberts wife. She said she had to wait for longer than she thought it should take,
This review was collected via phone interview by Customer Research Inc.

MC
MATTHEW R C.
Watertown, NY
Jeep Grand Cherokee
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/04/2018
Second time I have been there for a phot inspection. Great people!
Very courteous staff. Quick and easy.
J. R. from G Wizz Auto Group responded on 08/16/2018

We are so glad that you have such a pleasant visit when you're here. We hope that we are able to assist in any other automotive needs you may have in the future!


CC
Colton C.
Fort Drum, NY
Jeep Grand Cherokee
Verified
Overall Rating 2/5Overall Rating 2/5rating 2rating 2rating 2
08/04/2018 Category: Service
Colton said the staff told him several things were wrong with his vehicle, but when he took it to a different business, they told him something different about his vehicle. It cost him $100.
This review was collected via phone interview by Customer Research Inc.

GB
George B.
Watertown, NY
Ford F-150
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/02/2018 Category: Service
George said it was quick and easy.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

We appreciate your review and hope that we can help you with any firther automotive needs in the future.


RM
Rafael M.
Fort Drum, NY
Dodge Dart
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Rafael said the service was quick.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

We are happy to hear you had an easy experience here, and we hope that you visit us again for any automotive needs in the future.


CB
Charles B.
Watertown, NY
Ford Fusion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Charles said he would recommend the business for service.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you so much for recommending us to your friends and family. We are glad to know you had a great experience here with us and hope to see you again soon!


AC
Angkeareasey C.
Watertown, NY
Dodge Challenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/01/2018 Category: Service
Angkeareasey said the customer service was polite.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you for your review! We pride ourselves on our customer service. We hope to see you in the future for all your automotive needs!


CW
Cierra W.
Evans Mills, NY
Ford Escape
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Spoke with Cierra's Husband. He said the customer service was good and the business provided timely service.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you for the review, we are happy to hear that you had a great experience here with us. We hope to see you again in the future for all your automotive needs!


BH
Bryce H.
Fort Drum, NY
Jeep Wrangler
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/18/2018 Category: Service
Bryce said the employees provided good customer service. They completed his service after hours.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you for your review! We are happy to know that you had a good experience here and we were able to help you with what you needed, even after hours! We hope to see you again for all your other automotive needs.


MM
Maricio M.
Watertown, NY
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/17/2018 Category: Service
Maricio said they did a very good job.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

We are happy to hear that were satisfied with your experience here with us. We hope to see you in the future for all your other automotive needs!


FM
FRANK M.
Watertown, NY
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018
Great job
They inspected my car. Took my bike rack off & put a new one on, changed my oil. fixed my brakes. They also fixed my motorcycle/scooter which now runs great. I will always take my vehicles to g wizz auto. Sean is so appreciative of my business he has decided to name his first son after me. Frank Jr. Rusin. I am very touched Sean. I know it's hot Sean but could you not prance around the waiting area in just a thong? It's making me question myself....well anyhow. Minus the thong, they do great work & I greatly appreciate it. Frank M

CS
Carol s.
Fort Drum, NY
Scion FR-S
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/16/2018 Category: Service
Carol said it was a good experience.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you for the review, Carol. We are glad to hear that you had a good experience here with us! We hope to see you again in the future for all your automotive needs.


DG
Dalton G.
Fort Drum, NY
Dodge Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Dalton said he got in quickly and the service was timely. The employees were kind and courteous.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you for the review, Dalton! We pride ourselves on our customer service and we hope you choose us in the future for your other automotive needs.


TS
Terry S.
Watertown, NY
Hyundai Santa Fe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/10/2018 Category: Service
Terry said they did a good job.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you for the review, Terry! We are happy to hear that you had a good experience here with us and hope to see you again.


JD
Jason D.
New York
Toyota Highlander
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/07/2018 Category: Service
Jason said the business provided him with good service, but getting his vehicle out of the facility was a bit of a hassle. The staff left an oil handprint on one of the doors.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you for your feedback, Jason. We are sorry to hear about our timing issue, sometimes it becomes very busy here, but we do our best to take care of each customer in a timely manner and the NY State Inspections take approximately 1 hour to perform. We do sincerely apologize for leaving any marking on your vehicle and the staff has taken preventative measures to not allow this happen again. We hope that you are able to consider using us again in the future so you may have a better experience.


LR
Levi R.
Fort Drum, NY
Honda HR-V
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/06/2018 Category: Service
Levi said they did a really good job. They were a little busy, but they could not help it.
This review was collected via phone interview by Customer Research Inc.
J. R. from G Wizz Auto Group responded on 08/16/2018

Thank you for your review, Levi. We are glad you had a good experience here with us, and we appreciate your understanding, that it can become busy in the automotive service business. We hope to see you in the future, for any other services you may need.