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Future Auto Service

Average Score
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(793 Reviews)
94
Write a Review
Schedule Appointment

Score Details

5 stars
95%
4 stars
2%
3 stars
<1%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
94
Net Promoter Score ®

Business Details

About

Future Auto Service is your number one choice for automotive service and repair in the greater Burbank, Glendale, Pasadena, Studio City and San Fernando Valley. Future Auto Service is your number one choice for automotive service and repair in the greater Burbank, Glendale, Pasadena, Studio City and San Fernando Valley.

Categories
Auto Maintenance, Domestic Auto Repair, Import Auto Repair
Contact
(818) 736-5553
Visit Website
Open
Business Hours

Business Hours

Mon
8:00 AM - 6:00 PM
Tue
8:00 AM - 6:00 PM
Wed
8:00 AM - 6:00 PM
Thu
8:00 AM - 6:00 PM
Fri
8:00 AM - 6:00 PM
Sat
8:00 AM - 6:00 PM
Sun
closed
* Pacific Time (Us & Canada)
820 SOUTH VICTORY BOULEVARD BURBANK, CA 91502
Get Directions

Affiliations

Future Auto Service's Reviews
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(793 Reviews)
Write a Review
Recent Reviews
KD
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Kelly D.
Burbank, CA
Nissan Quest
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/08/2025
verified customerVerified Customer
10
Future Auto comes thru again
Our AC in the minivan went out on our road trip for the 4th; we came back early on Saturday and Future Auto had us bring our van in that day. They thought it might take a few days and they recommended Christian at Hertz right across the street. I got a great deal on the rental. Tiko got our car back to us quickly and under the quoted price. Amazing!! Thank you Future Auto.
NR
Norma R.
California
Alfa Romeo Giulia
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2025
verified customerVerified Customer
Category: Service
Norma said she's been going to them for quite some time, and they're always kind and professional. They got everything done quickly and overall it was a positive experience.
Recommended
JJ
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Jennifer J.
Pasadena, CA
Lexus SC 430
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/25/2025
verified customerVerified Customer
10
Excellent As Always
I love Future Auto they never have you do services that aren't needed . Very honest and great service .I've been a costumer for 7yrs
Arthur from Future Auto Service responded on 07/04/2025 05:23 PM

Hello Jennifer! 

Thanks for your loyalty over the years and for leaving us such a kind review. It has been our pleasure to help you out and we appreciate you being part of the FAS family. Drive safely and enjoy the rest of your summer!

All the best, 
Your Future Auto Service Family 

GB
George B.
Burbank, CA
Volkswagen Jetta Sedan
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/20/2025
verified customerVerified Customer
Category: Service
George said the business was very attentive, extremely nice when he got there, were great at explaining what was wrong and sending him pictures throughout the process. He said his vehicle was exceptional when he got there, they were nice and it was great.
Recommended
Arthur from Future Auto Service responded on 07/04/2025 05:25 PM

Hello George, 

Thanks for stopping by with your Volkswagen Jetta and sharing your service experience with us. Our team is glad to hear that you valued our communication and workmanship. Of course, we are always here for you if you ever need anything for your VW in the future. Drive safe! 

All the best, 
Your Future Auto Service Family 

MM
Miguel M.
California
Mercedes-Benz E500
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/11/2025
verified customerVerified Customer
Category: Service
Miguel said they are honest and trustworthy, they fixed the dash mirror even though he only came in for an oil change, he was happy about that.
Recommended
Arthur from Future Auto Service responded on 07/04/2025 05:26 PM

Hey there Miguel! 

Thanks for trusting us with your Mercedes and leaving us such a kind review. It was our pleasure to help you out with your dash mirror, and we hope your car will keep you happy for many miles to come. Please keep us in mind if you ever need anything in the future. Drive safe! 

All the best, 
Your Future Auto Service Family 

LP
Larry P.
California
Alfa Romeo Stelvio
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/16/2025
verified customerVerified Customer
Category: Service
Larry said everything was handled. They kept him well informed on what he was doing and with the ordering. Larry said he doesn't get that with most people. He was very happy with the service.
Recommended
Arthur from Future Auto Service responded on 07/04/2025 05:32 PM

Hello Larry! 

Thank you so much for your kind review :-) We're glad to hear that you enjoyed your visit with us, and we hope to see you again sometime in the future. We are always here for you if you need anything down the road. Drive safe! 

All the best, 
Your Future Auto Service Family 

AL
Anne L.
California
Audi Q4 e-tron
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/15/2025
verified customerVerified Customer
Category: Service
Anne said she had gotten a flat tire from a nail, and the business was able to quote her a new tire and replace it.
Recommended
Arthur from Future Auto Service responded on 07/04/2025 05:37 PM

Thanks for your kind words and five stars Anne! It was our pleasure to help you with a tire replacement, drive safe and enjoy the rest of your summer :-) 

All the best, 
Your Future Auto Service Family 

R.
Rodrigo ..
California
Porsche Boxster
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/02/2025
verified customerVerified Customer
Category: Service
Rodrigo said the customer service was very good, they use very high quality parts, the building was very clean and well maintained, the manager was very professional.
Recommended
MA
Michelle A.
California
Toyota FJ Cruiser
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
04/08/2025
verified customerVerified Customer
Category: Service
Spoke with Mario. He said they were overpriced.
Not Recommended
SD
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Sarah D.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/25/2025
10
They are the BEST
I came in with a broken turn signal that 2 other repair places couldn't figure out over the span of 2 months. Future Auto Service literally diagnosed and repaired the issue in less than 2 days and were so communicative and kind throughout the entire process. They somehow turned a complicated, time-consuming issue into an easy fix. Honestly I can't thank them enough for their quick work, genuinely will be recommending them to everyone I can. Thank you!!!!!!!!!!!!!!!
JJ
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Jose J.
Los Angeles, CA
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2025
10
Starter replacement
I needed a new starter so I contacted nearby shops to see if they had any in stock or was able to get it within a few days and Future Auto Service got back to me within a few minutes of calling multiple shops. They immediately ordered the part I needed and was able to fix it the same day it came in. They broke down the cost and explained everything about the pricing and made the whole process simple and stress-free. The entire staff was very helpful and very professional. There is also a Hertz across the street if you need a rental which is a genius and convenient business strategy. I would definitely recommend this place.
RD
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RYAN D.
North Hollywood, CA
Subaru Ascent
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/06/2025
verified customerVerified Customer
10
Excellent Service and Wonderful Staff
Henry is very professional and knowledgeable. He was patient in dealing with our questions and concerns. Great manager! Arthur, the owner, was also very polite and knowledgeable. He was clear on what the vehicle needed and didn’t the job very well. There were no surprise bills or additional costs on top of what he stayed would be the charge from the beginning. I fully trust this business and especially Henry and Arthur. They delivered great service, vehicle was ready in the timeframe they stated and I definitely recommend that if you are someone looking for a reputable and trustworthy location you should use this company. Very satisfied with how they handled our Subaru SUV. I will continue to use them in the future when needed.
AC
Anthony C.
California
Chevrolet Tahoe
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/04/2025
verified customerVerified Customer
Category: Service
Anthony stated they are nice, they do good work.
Recommended
RS
Rowan S.
California
Subaru Forester
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/03/2025
verified customerVerified Customer
Category: Service
Rowan said they took care of the issue at a good price, they trust them.
Recommended
KD
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Kelly D.
Burbank, CA
Toyota Prius
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/01/2025
verified customerVerified Customer
10
Replace torn fender liner and O2 ssnsor
As usual, it was another great experience having work done on our car by Future Auto techs. Quick turnaround and at the quoted price. Thank you!
Arthur from Future Auto Service responded on 03/01/2025 06:25 PM

Hey there Kelly! 

Thank you so much for your loyalty and five stars. We are glad to have you as part of the FAS family here and hope to see you again sometime. You are always welcome at our shop if you need anything. Drive safe! 

All the best, 
Your Future Auto Service Family

Displaying Review 1 - 15 of 793 in total
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