Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

184 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


JB
Jan B.
Santa Rosa, CA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Jan said the staff did a great job on her vehicle. They found out some things, were really good and thorough. They were helpful, honest and up front. Michelle and Glenn were exceptional, they helped her out a lot.
This review was collected via phone interview by Customer Research Inc.

MB
Martin B.
Pacifica, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great overall checkup
They made sure my car is in good working order from the tire pressures to the all important oil change. It's also a great place to relax since they have a cozy waiting room.

GS
Gerald S.
San Bruno, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Gerald said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Deborah H.
Hayward, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Great service fast!
Brought my car in for a check engine light. Fixed and back to work in an hour for a very reasonable price. Nice folks too! I'll be back!

SJ
Scott J.
Belmont, CA
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Scott said the staff at this business fixed the problems with his vehicle, the service was fast and the staff were very nice.
This review was collected via phone interview by Customer Research Inc.

SE
Sharon E.
Pacifica, CA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
A company that cares
Very happy with you ALL. Thanks very much.

LT
Lillian T.
South San Francisco, CA
Ford Fusion
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/07/2018
Great...but.
Of the two jobs to be done on my car only one was done. My smog check was completed quickly and efficiently (having a newer car with lots of software really shortens a smog check!). But the job to replace a string of taillights on my trunk lid was not ordered so I have to take my car back to get it done.

JC
Jason C.
Millbrae, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great service!
I brought my car in Friday morning for a routine oil change and they were able to service my car immediately. In addition to the oil change, they also rotated my tires and checked my battery, brakes, and just about everything else to make sure everything was running smooth!

FP
Fred P.
San Pablo, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Fred said the business is a little disorganized, the parts weren't ordered on time and it was a scramble to get everything together. In the end, the work was good and completed, just a little disorganized.
This review was collected via phone interview by Customer Research Inc.

JN
Jeritza N.
San Francisco, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jeritza said the people were nice and helpful.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
San Francisco, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Ken said the mechanic was very thorough and he explained everything to him.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
South San Francisco, CA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Matt said the customer service was really awesome and he really likes them.
This review was collected via phone interview by Customer Research Inc.

AA
Anna A.
San Bruno, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Detailed oil change, honest service
Their oil change was very detailed with many other parts checked, tires rotated. Also did a complimentary diagnostic check for any other repair codes needed. Great value compared to Jiffy lube where service can be sketchy and always try upselling. Highly recommend for service needs

MS
Michael S.
San Bruno, CA
Lexus RX 350
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Oil change service
Great service, friendly staff, very good price on an oil/filter change.

AP
Alvin P.
San Mateo, CA
BMW 5 Series
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Alvin said this business has good service.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
San Francisco, CA
Honda Civic Cpe
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Tim said the staff members were friendly, accommodating and helpful. They offer reasonable prices.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
South San Francisco, CA
Chevrolet Astro
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Gary said the service at this business is always good.
This review was collected via phone interview by Customer Research Inc.

RG
Rose G.
South San Francisco, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Very satisfying work & Michelle is very nice & friendly
Took the Toyota in after the reminder from Michelle that it was time for an oil change & I also requested to check my spark plugs as it wasn't doing good going up hill, Michelle agreed but added that they should be good since the change was done last year,however, they did turn out to be bad, they were changed at no extra cost to me, I saw on the statement that the replace spark plugs were under warranty, Michelle was friendly as usual & I left very satisfied and assured in my mind G-F Automotive is where I will continue coming.

TD
Terry D.
San Francisco, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Terry said they are very fair and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MT
Marc T.
South San Francisco, CA
Chrysler 300
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Personal quality service
Bottom line they take care of you. They fix it right the first time with quality parts and personal service at a reasonably economic price with no upsell.

Displaying Review 1 - 20 of 184 in total