Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

171 Reviews

99% Would Recommend
Latest Review 2 days ago

Reviews


MS
Michael S.
San Bruno, CA
Lexus RX 350
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/14/2018
Oil change service
Great service, friendly staff, very good price on an oil/filter change.

AP
Alvin P.
San Mateo, CA
BMW 5 Series
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/09/2018 Category: Service
Alvin said this business has good service.
This review was collected via phone interview by Customer Research Inc.

TG
Tim G.
San Francisco, CA
Honda Civic Cpe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/29/2018 Category: Service
Tim said the staff members were friendly, accommodating and helpful. They offer reasonable prices.
This review was collected via phone interview by Customer Research Inc.

GM
Gary M.
South San Francisco, CA
Chevrolet Astro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/25/2018 Category: Service
Gary said the service at this business is always good.
This review was collected via phone interview by Customer Research Inc.

RG
Rose G.
South San Francisco, CA
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Very satisfying work & Michelle is very nice & friendly
Took the Toyota in after the reminder from Michelle that it was time for an oil change & I also requested to check my spark plugs as it wasn't doing good going up hill, Michelle agreed but added that they should be good since the change was done last year,however, they did turn out to be bad, they were changed at no extra cost to me, I saw on the statement that the replace spark plugs were under warranty, Michelle was friendly as usual & I left very satisfied and assured in my mind G-F Automotive is where I will continue coming.

TD
Terry D.
San Francisco, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018 Category: Service
Terry said they are very fair and they did a good job.
This review was collected via phone interview by Customer Research Inc.

MT
Marc T.
South San Francisco, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018
Personal quality service
Bottom line they take care of you. They fix it right the first time with quality parts and personal service at a reasonably economic price with no upsell.

CT
Cheryl T.
South San Francisco, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018
service, integrity. stand behind their work.
Had to smog car. They took me rite away. Did the job. Very please. Been coming here for 40 years!!!

CR
Conrad R.
San Bruno, CA
INFINITI G35 Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/31/2018 Category: Service
Conrad said they always take care of his vehicle and he is happy with them.
This review was collected via phone interview by Customer Research Inc.

VS
Vinamrata S.
San Francisco, CA
Toyota Yaris
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/25/2018 Category: Service
Vinamrata said the service was good.
This review was collected via phone interview by Customer Research Inc.

YL
Yun L.
Belmont, CA
Mercedes-Benz GL-Class
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Yun said they do good work and they are nice people.
This review was collected via phone interview by Customer Research Inc.

JB
Joan B.
South San Francisco, CA
Saturn Ion
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Joan said she is happy with what the business did.
This review was collected via phone interview by Customer Research Inc.

CJ
Christopher J.
Chico, CA
Subaru Impreza Sedan (Natl)
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/24/2018 Category: Service
Christopher said the service the staff provided was good. They are really friendly and care about their customers. He is thankful for their service.
This review was collected via phone interview by Customer Research Inc.

RU
Roland U.
Brisbane, CA
Chevrolet Corvette
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Roland said the business was very good. They were prompt and efficient. Glenn, the mechanic, was very good. He recognized other issues that needed to be serviced.
This review was collected via phone interview by Customer Research Inc.

TG
Thomas G.
San Francisco, CA
Lincoln Navigator
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/11/2018 Category: Service
Thomas said the business' staff does a good job. He does not have any complaints with this business.
This review was collected via phone interview by Customer Research Inc.

GH
Gregg H.
South San Francisco, CA
Toyota Corolla
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/02/2018
I went in to ask for advice and got charged for service instead.
I had recently purchased a third party license plate holder and all I really wanted was just advice on how to put it on. after getting the advice I went to start the car and it wouldn't start. I have a clifford alarm system on my car and I cranked it three times and it locked my attempt to start it. They recommended a new starter and it was only a day later that one of the son's realized it wasn't the starter but the clifford alarm that had armed itself and fortunately he knew how to disable it and the car started. They didn't install a starter after all but did charge for installing the license plate holder, which I could done for free for myself. I was without service for about a day while this went on. I give them 4 stars but they did catch their errors. I just wanted to tell my version of the story and make others aware that this happened to me. based on this level of service and due to the latest experience no I would not recommend them.

TG
Tom G.
Brisbane, CA
Honda Pilot
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/31/2018 Category: Service
Tom said he was not charged for unnecessary repairs.
This review was collected via phone interview by Customer Research Inc.

AR
Andrew R.
South San Francisco, CA
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Andrew said the business is honest and doesn't try to up sell him, the business is great and awesome. The business explained everything in detail and checked everything on his vehicle for problems when the business did not have to.
This review was collected via phone interview by Customer Research Inc.

PG
Paul G.
San Bruno, CA
Acura TL
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/24/2018 Category: Service
Paul said the business treats him well.
This review was collected via phone interview by Customer Research Inc.

KS
Kate S.
San Francisco, CA
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/21/2018
Excellent People
I was referred by a friend because the staff at GF always go the extra mile and treat you well. I can confirm this is absolutely accurate- highly recommend.

Displaying Review 1 - 20 of 171 in total