Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

191 Reviews

99% Would Recommend
Latest Review about 1 month ago

Reviews


MS
Martim S.
San Francisco, CA
Toyota 4Runner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/24/2019 Category: Service
Martim said the service was excellent. He needed help, they were fast and it was professionally done.
This review was collected via phone interview by Customer Research Inc.

FG
Fred G.
San Bruno, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/17/2019 Category: Service
Fred said they have always been good to him. The staff even gave him a discount for his birthday. Michelle has always taken care of him, and the staff are the nicest people. They're really pleasant, and he stated that it feels like he's home. So he's had real good experiences.
This review was collected via phone interview by Customer Research Inc.

WS
Westley S.
South San Francisco, CA
Cadillac Eldorado
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/08/2019 Category: Service
Westley said he liked the professionalism of the staff.
This review was collected via phone interview by Customer Research Inc.

CC
Cory C.
Pacifica, CA
Ford Escape
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
01/08/2019 Category: Service
Cory said there weren't any problems but there were maybe some misunderstandings on what she explained that was going on about the vehicle. But they're going to take a look at it again, they're really sweet people. They're great, flexible, caring, compassionate, and Matt is really nice. They're very reputable, and this is a great business. She's happy that she finally found a facility to take her vehicle to that she trusts to not take advantage of her.
This review was collected via phone interview by Customer Research Inc.

CD
Cresente D.
South San Francisco, CA
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/06/2019
Smog test 1/4/19
The receptionist was helpful and the service technician who performed the smog also has some suggestions about car maintenance.

JM
Josh M.
Coal City, IL
GMC Vandura
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/22/2018 Category: Service
Josh said he is treated like family at this business.
This review was collected via phone interview by Customer Research Inc.

EC
Edgar C.
San Mateo, CA
Ram 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/20/2018 Category: Service
Edgar said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

JB
Jan B.
Santa Rosa, CA
Dodge Journey
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/12/2018 Category: Service
Jan said the staff did a great job on her vehicle. They found out some things, were really good and thorough. They were helpful, honest and up front. Michelle and Glenn were exceptional, they helped her out a lot.
This review was collected via phone interview by Customer Research Inc.

MB
Martin B.
Pacifica, CA
Honda Fit
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/07/2018
Great overall checkup
They made sure my car is in good working order from the tire pressures to the all important oil change. It's also a great place to relax since they have a cozy waiting room.

GS
Gerald S.
San Bruno, CA
Subaru Outback
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/29/2018 Category: Service
Gerald said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

DH
Deborah H.
Hayward, CA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018
Great service fast!
Brought my car in for a check engine light. Fixed and back to work in an hour for a very reasonable price. Nice folks too! I'll be back!

SJ
Scott J.
Belmont, CA
Ford Escort
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/09/2018 Category: Service
Scott said the staff at this business fixed the problems with his vehicle, the service was fast and the staff were very nice.
This review was collected via phone interview by Customer Research Inc.

SE
Sharon E.
Pacifica, CA
Chevrolet TrailBlazer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018
A company that cares
Very happy with you ALL. Thanks very much.

LT
Lillian T.
South San Francisco, CA
Ford Fusion
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
11/07/2018
Great...but.
Of the two jobs to be done on my car only one was done. My smog check was completed quickly and efficiently (having a newer car with lots of software really shortens a smog check!). But the job to replace a string of taillights on my trunk lid was not ordered so I have to take my car back to get it done.

JC
Jason C.
Millbrae, CA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018
Great service!
I brought my car in Friday morning for a routine oil change and they were able to service my car immediately. In addition to the oil change, they also rotated my tires and checked my battery, brakes, and just about everything else to make sure everything was running smooth!

FP
Fred P.
San Pablo, CA
Toyota Prius
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Fred said the business is a little disorganized, the parts weren't ordered on time and it was a scramble to get everything together. In the end, the work was good and completed, just a little disorganized.
This review was collected via phone interview by Customer Research Inc.

JN
Jeritza N.
San Francisco, CA
Nissan Sentra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018 Category: Service
Jeritza said the people were nice and helpful.
This review was collected via phone interview by Customer Research Inc.

KW
Ken W.
San Francisco, CA
Chrysler PT Cruiser
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Ken said the mechanic was very thorough and he explained everything to him.
This review was collected via phone interview by Customer Research Inc.

MS
Matt S.
South San Francisco, CA
Chevrolet Silverado 2500HD
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/24/2018 Category: Service
Matt said the customer service was really awesome and he really likes them.
This review was collected via phone interview by Customer Research Inc.

AA
Anna A.
San Bruno, CA
Toyota Highlander
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/20/2018
Detailed oil change, honest service
Their oil change was very detailed with many other parts checked, tires rotated. Also did a complimentary diagnostic check for any other repair codes needed. Great value compared to Jiffy lube where service can be sketchy and always try upselling. Highly recommend for service needs

Displaying Review 1 - 20 of 191 in total