Overview

Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

294 Reviews

99% Would Recommend
Latest Review 1 day ago

Reviews


BM
BILL M.
Bristow, VA
Volvo S60
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/12/2018
Great customer service
With a shop full of Marine's you can't go wrong

NG
Natalie G.
Haymarket, VA
Mazda Mazda2
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Natalie said that the people are real friendly. They did give her free work at the last appointment.
This review was collected via phone interview by Customer Research Inc.

CR
CINDI R.
Gainesville, VA
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/07/2018
Great job
As usual, the people st Gsibesville Garage are knowledgeable, efficient and very nice. Live going there for my car maintenance.

CH
Chad H.
Virginia
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/03/2018 Category: Service
Chad said the business was efficient with the service. He stated they were timely and overall, it was a good experience.
This review was collected via phone interview by Customer Research Inc.

DM
Dan M.
Gainesville, VA
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/02/2018 Category: Service
Dan said this business was outstanding, honest and friendly. They took care of his problems to get him rolling again. They were the best private facility he has ever encountered. He would like them to keep up the good work.
This review was collected via phone interview by Customer Research Inc.

KK
KENNETH K.
Gainesville, VA
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Great and friendly service
As always a great job. They again drove me home and offered to pick me up when the maintenance was completed. Will continue using these professionals.

RF
RICH F.
Bristow, VA
Ford Expedition EL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Easy in easy out for safety inspections.
Excellent customer service. Straightforward and honest estimates.

RB
ROBYN B.
Amissville, VA
Toyota Corolla
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/31/2018
Great Service
They are always good about getting me in when I need it and getting my car ready.

PF
Phil F.
Gainesville, VA
Scion xB
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/27/2018 Category: Service
Phil said they did a good job.
This review was collected via phone interview by Customer Research Inc.

JB
John B.
Washington, DC
Dodge Grand Caravan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
John said everyone was friendly courteous and also efficient.
This review was collected via phone interview by Customer Research Inc.

Verified Customer
Bristow, VA
Mercury Mariner
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
Awesome service
I trust them!

VH
VERONICA H.
Warrenton, VA
BMW 5 Series
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018
Service with a smile
Quick, efficient, and awesome service that is competitively priced. You have a problem? They can fix it!

CG
Chris G.
Midlothian, VA
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/16/2018 Category: Service
Spoke with Chris. He said they're always very accommodating and really knowledgeable. This is a great family owned business.
This review was collected via phone interview by Customer Research Inc.

TR
Troy R.
Nokesville, VA
GMC Yukon
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/10/2018 Category: Service
Troy said the business provided great customer service, the work was great, they had fair prices and they were also honest.
This review was collected via phone interview by Customer Research Inc.

MD
Mike D.
Gainesville, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/04/2018 Category: Service
Mike said the staff always treat them well.
This review was collected via phone interview by Customer Research Inc.

JC
James C.
Haymarket, VA
Mazda Mazda3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
James said the employees were likeable. They provided caring service. The work was pleasant.
This review was collected via phone interview by Customer Research Inc.

JK
Josline K.
Gainesville, VA
Honda Pilot
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Josline said the business's customer service is good and they can be trusted.
This review was collected via phone interview by Customer Research Inc.

JK
JOHNNA K.
Culpeper, VA
Toyota Tundra
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
State Inspection
Great customer service-called to let me know my truck was ready. We always use Gainesville Garage

KB
KEVIN B.
Linden, VA
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Great service
The staff is very friendly and great to deal with. I was notified when the service was completed and ready to pick up.

DS
DAVID and SUZIE S.
Gainesville, VA
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/28/2018
Money Saved
I had a problem with my F150. On a cool day I could not get any heat, and just had cold air blowing out of the vents. I had a state inspection done at another repair shop, and asked them to check the problem. They said the heater core was plugged up and needed to be replaced at a cost of over $1000.00. I then went to Gainesville Garage and asked them to back flush the heater core with the hope of a cheaper fix and explained the problem. They called me shortly, and explained that the blend door actuator was not working and replacement would be about $350.00. The heater core was in good shape. I would trust them with all my car problems. Saved me over $650.00.

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