Overview

Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5Overall Rating 4.63/5rating 4.63

74 Reviews

97% Would Recommend
Latest Review almost 2 years ago

Reviews


CM
Charlie M.
Laredo, TX
Overall Rating 1/5rating 1rating 1rating 1rating 1
09/19/2016
Place does shotty work
My truck has been sitting on the lift for 3 years!!!!!

JT
Jorge T.
Texas
Nissan Titan
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/29/2013 Category: Service
Jorge said he was satisfied with the customer service. The vehicle was taken back because it was pulling to the left.
This review was collected via phone interview by Customer Research Inc.

AS
Arnoldo S.
Texas
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/28/2013 Category: Service
Arnoldo is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

EG
Emilio G.
Texas
Ford Econoline
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/13/2013 Category: Service
Emilio said he likes the service he received.
This review was collected via phone interview by Customer Research Inc.

MS
Marcus S.
New York
Ford Pickup
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
06/10/2013 Category: Service
Marcus said he had a few issues with the service. He said he was told the problem was one thing, but then after that problem was fixed he was told it was something else. He was not given an explanation for the delay. He said he brought this to the attention of the management, but the resolution they offered was not satisfactory.
This review was collected via phone interview by Customer Research Inc.

BN
Beto N.
Laredo, TX
Toyota Tundra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2013 Category: Service
Beto said this business provided fantastic service.
This review was collected via phone interview by Customer Research Inc.

RP
Ramiro P.
Texas
Ford Ranger
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/25/2013 Category: Service
Ramiro said the business took between one and three hours to pick him up and tow his vehicle. At the time the tow truck drivers were at lunch, then afterwards they all decided to fill their gas tanks together. The business had to work on other vehicles, so his vehicle repair time kept getting pushed back. Nonetheless, the business did an outstanding job.
This review was collected via phone interview by Customer Research Inc.

FG
Frank G.
Texas
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/24/2013 Category: Service
Frank said they had really good service. He planned to take his work's fleet vehicles to this business.
This review was collected via phone interview by Customer Research Inc.

JG
Jerry G.
Texas
Ford Mustang
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2013 Category: Service
Jerry said they always do a good job.
This review was collected via phone interview by Customer Research Inc.

JA
Juan A.
Chevrolet Cobalt
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2013 Category: Service
Juan is a completely satisfied customer.
This review was collected via phone interview by Customer Research Inc.

MD
Mario D.
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/07/2013 Category: Service
Spoke with Ghana. She said they were very attentive and didn't take too long. Overall, the service was great.
This review was collected via phone interview by Customer Research Inc.

MV
Mario V.
Texas
BMW 325i
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
05/02/2013 Category: Service
Mario said the service was great and the personnel are friendly, but the service took 40 minutes longer than expected because they needed to do additional repairs. He said it was not a problem.
This review was collected via phone interview by Customer Research Inc.

KT
Kevin T.
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2013 Category: Service
Kevin said they are pretty good.
This review was collected via phone interview by Customer Research Inc.

RG
Raul G.
Laredo, TX
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2013 Category: Service
Spoke with Ms. Raul Garza. She said the service was really good.
This review was collected via phone interview by Customer Research Inc.

IM
Ismael M.
Texas
Chevrolet Impala
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/02/2013 Category: Service
Ismael said the service was good. Everything was fine.
This review was collected via phone interview by Customer Research Inc.

AG
Anibal G.
Laredo, TX
Chevrolet Silverado Classic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/24/2013 Category: Service
Anibal said he got good service.
This review was collected via phone interview by Customer Research Inc.

JH
Javier H.
GMC Sierra
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/23/2013 Category: Service
Javier said the business is doing a fine job. He likes how it's a family business.
This review was collected via phone interview by Customer Research Inc.

SV
Stephanie V.
Hyundai Sonata
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/22/2013 Category: Service
Stephanie said this business provided good service.
This review was collected via phone interview by Customer Research Inc.

FA
Fernando A.
Ford Pickup
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/11/2013 Category: Service
Fernando said they fixed his vehicle very well and he was very satisfied with their work.
This review was collected via phone interview by Customer Research Inc.

MG
Maria G.
Ford Mustang
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2013 Category: Service
Spoke with Gary. He said his only complaint was that when he called, he was left on hold for 20 minutes and then they hung up on him.
This review was collected via phone interview by Customer Research Inc.