Performance Auto and Trans


Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5Overall Rating 4.71/5rating 4.71

691 Reviews

97% Would Recommend
Latest Review 2 days ago
LAKEYDRA H. on 12/09/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome customer service "
This was my first time at performance and I really liked the customer service. The front desk clerk was really nice and showed me all the amenities there. The mechanics were really friendly and informed me of what they were doing and gave suggestions.
Vehicle: Chevrolet Malibu
Service Date: 12/08/2017
Review Created: 12/09/2017 06:04 PM
BILL T. on 12/04/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick, Reliable & Trustworthy "
Long time customer; was in and out in one hour. Came in for a 3rd brake light replacement & an oil change. Carl hires great mechanics that can figure out nearly everything without those fancy diagnostic machines. I took my 2010 Pontiac G6 to a place called Cambridge Auto originally for transmission issues. It took them 3x to finally determine that "I needed a new transmission". However, in just describing my symptoms, receptionist Aurora determined that I did NOT need "a new transmission". Suffice it to say, Performance is very knowledgeable.
Vehicle: Pontiac G6
Service Date: 10/28/2017
Review Created: 12/04/2017 06:15 AM
Leeza B. on 11/30/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Leeza said the staff did a very good job.
Vehicle: Honda Accord Cpe
Category: Service
Service Date: 11/28/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Marshall A. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Marshall said the staff always provide outstanding service. They do not cut corners and he trusts them.
Vehicle: Chevrolet Colorado
Category: Service
Service Date: 11/25/2017
Review Created: 11/30/2017
This review was collected via phone interview by Customer Research Inc.
Joshua O. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Awesome staff the people are honest and real. They don't try to make your visit longer then it needs and tell you problems with your vehicle maybe you never saw without making you buy things you dont need.
Vehicle: Chevrolet HHR
Service Date: 11/27/2017
Review Created: 11/28/2017 05:47 AM
Martha M. on 11/28/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Martha said the business did a great job. She was in and out.
Vehicle: Nissan Frontier
Category: Service
Service Date: 11/17/2017
Review Created: 11/28/2017
This review was collected via phone interview by Customer Research Inc.
PENNY B. on 11/26/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy Friendly People "
Great Service
Vehicle: Nissan Altima
Service Date: 11/24/2017
Review Created: 11/26/2017 03:44 PM
Stelia G. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Stelia said the staff are completely professional and they are extremely courteous.
Vehicle: Jeep Liberty
Category: Service
Service Date: 11/21/2017
Review Created: 11/24/2017
This review was collected via phone interview by Customer Research Inc.
ALBERTO (AL) C. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Superb job!"
It's been approximately a week since I picked-up my 2002 Chevy Silverado 2500 HD from Performance Auto and Trans and I must say I'm completely satisfied with all the work accomplished. The technicians not only resolved the rear main seal leak on my truck; but, they also conducted a thorough inspection of my engine compartment and discovered some minor problems/issues that if not addressed would lead to major problems/issues. They informed me of their discoveries; however, did not begin repairs until I gave them a verbal authorization to make the repairs. Everything was repaired accordingly, in a timely manner and for a reasonable price.
Vehicle: Chevrolet Silverado 1500
Service Date: 11/15/2017
Review Created: 11/23/2017 10:33 AM
Rick C. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Rick said he went to the business years ago and he was very happy with them. He is satisfied with the service.
Vehicle: Ford Explorer Sport
Category: Service
Service Date: 11/20/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Helen S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Helen said everyone was polite and their service was good.
Vehicle: Chevrolet Sonic
Category: Service
Service Date: 10/10/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Samuel C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Samuel said they were fast.
Vehicle: Mazda CX-7
Category: Service
Service Date: 10/17/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Andrew S. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Andrew said he is happy with their performance and service.
Vehicle: Pontiac Sunfire
Category: Service
Service Date: 10/19/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Lawrence B. on 11/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lawrence said he would recommend the business for service.
Vehicle: Cadillac DeVille
Category: Service
Service Date: 11/14/2017
Review Created: 11/20/2017
This review was collected via phone interview by Customer Research Inc.
RUBEN T. on 11/16/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Very prompt and professional. "
The staff here are very friendly and extremely professional.
Vehicle: GMC Envoy
Service Date: 11/16/2017
Review Created: 11/16/2017 09:13 PM
Robert P. on 11/08/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Robert said the service was really good. They offered to inspect the vehicle for free and let him know how much it would cost. While he waited they offered him coffee, water, and tacos. He left on time and he was happy.
Vehicle: GMC Sierra 3500
Category: Service
Service Date: 11/04/2017
Review Created: 11/08/2017
This review was collected via phone interview by Customer Research Inc.
FORREST R. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional automotive repair place"
This is the most professional automotive repair place I have ever experienced.
Vehicle: Kia Soul
Service Date: 11/01/2017
Review Created: 11/02/2017 04:40 AM
James C. on 11/02/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
James said this business did everything he asked them to do. The price was fair and they did what was needed.
Vehicle: Ford F-150
Category: Service
Service Date: 10/31/2017
Review Created: 11/02/2017
This review was collected via phone interview by Customer Research Inc.
JUAN U. on 10/31/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Honesty "
Good service
Vehicle: Mitsubishi Outlander Sport
Service Date: 10/30/2017
Review Created: 10/31/2017 04:25 AM
Mark M. on 10/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mark said everything went smoothly. The staff was very polite.
Vehicle: Dodge Pickup
Category: Service
Service Date: 10/27/2017
Review Created: 10/30/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 691 in total