ReScore Reviews™ (22)

ReScore
Overall Rating 3.4090905/5Overall Rating 3.4090905/5Overall Rating 3.4090905/5rating 3.4090905rating 3.4090905
Original
Overall Rating 2.19048/5Overall Rating 2.19048/5rating 2.19048rating 2.19048rating 2.19048
94% Would Recommend
100% Business Response
Latest Review about 15 hours ago
Brenda G. on 10/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"easy in easy out, comfortable waiting area, "
excellent service love the idea if washing and vaccum my car
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/23/2017 10:18 AM
Jossie V. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"The best!"
Gary and his staff always go above and beyond for customers!
Vehicle: 2016 Hyundai Tucson
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/22/2017 04:10 PM
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Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/23/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
STEPHAN D. on 10/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Excellent"
The entire process of bringing our car in for service was easy, convenient, professional, and friendly.
Vehicle: 2017 Hyundai Sonata Hyb
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/22/2017 02:56 PM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/23/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Verified Customer on 10/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"n/a"
n/a
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/21/2017 12:45 PM
Verified Customer on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Quick Turnaround"
Went in for an oil change and tire rotation and was told it would take an hour. I was in and out in about 45 minutes!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/18/2017
Service Type: Maintenance
Review Created: 10/21/2017 10:24 AM
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Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/23/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Domingo M. on 10/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Sonny D's personal review"
One stop service. These folks are in gear to success.
Vehicle: 2014 Hyundai Elantra Co
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/21/2017 09:08 AM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/23/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Raymond G. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Awesome "
Friendly and respectful staff who made this service easy by providing me with a ride to work with a nice and conscientious driver
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/20/2017 05:20 PM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/23/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Marina L. on 10/20/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Knowledgeable staff and technicians - new site is very nice."
Did not have a great visit last time for an oil change / was hesitant to return / recall notice brought me back / very good service this time
Vehicle: 2014 Hyundai Santa Fe S
Category: Service
Service Date: 10/11/2017
Service Type: Repair
Review Created: 10/20/2017 07:35 AM
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Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/23/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Elaine P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great and timely service"
Great service, love the condition of my car.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 10/12/2017
Service Type: Maintenance
Review Created: 10/19/2017 05:40 PM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/20/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Cynthia P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Overall excellent."
Sarah was courteous and pleasant. Service was an hour over what was expected though.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 03:58 PM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/20/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Kathleen P. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Service is always prompt and friendly. I never feel that I am being taken advantage of or pressured to have work done that is not necessary.
Vehicle: 2006 Hyundai Santa Fe
Category: Service
Service Date: 10/17/2017
Service Type: Maintenance
Review Created: 10/19/2017 02:49 PM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/20/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Paul H. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Great place
Vehicle: 2016 Hyundai Santa Fe S
Category: Service
Service Date: 10/17/2017
Service Type: Repair
Review Created: 10/19/2017 10:48 AM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 10/20/2017

Thank you for your business.

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Cheryl R. on 10/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Satisfied customer"
Excellent service!
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 10/14/2017
Service Type: Maintenance
Review Created: 10/19/2017 12:12 AM
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Job!"
Great Job!
Vehicle: 2011 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:32 PM
Guillermo Q. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service and vehicles "
Service was great and quick. I am very happy with my vehicle.
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/13/2017
Service Type: Maintenance
Review Created: 10/18/2017 06:23 PM
David M. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Timely excellent service"
I arrived 15 minutes early for my service appointment, my car was taken in at arrival and serviced. I was out the door twenty minutes after my scheduled arrival time. (Total time of 35 minutes)
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 04:06 PM
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great business"
Car was worked on in a timely manner. The staff were very friendly.
Vehicle: 2015 Hyundai Tucson
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 01:20 PM
Verified Customer on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"X"
O
Vehicle: 2015 Hyundai Genesis
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 11:25 AM
Leonard H. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Grwat service "
I've always gotten great service and today is no exception. In and quickly.
Vehicle: 2009 Hyundai Santa Fe
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:36 AM
Gail S. on 10/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"GREAT SERVICE!"
THEY ALWAYS DO GREAT SERVICE AND THE EMPLOYEES ARE ALWAYS FRIENDLY!!!
Vehicle: 2017 Hyundai Sonata
Category: Service
Service Date: 10/16/2017
Service Type: Maintenance
Review Created: 10/18/2017 10:11 AM
Displaying Review 1 - 20 of 1713 in total