ReScore Reviews™ (25)

ReScore
Overall Rating 3.56/5Overall Rating 3.56/5Overall Rating 3.56/5rating 3.56rating 3.56
Original
Overall Rating 2.17391/5Overall Rating 2.17391/5rating 2.17391rating 2.17391rating 2.17391
94% Would Recommend
100% Business Response
Latest Review about 13 hours ago
Lynette S. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service Advisor Excellence"
Patrick Hamel is a cut above other service advisors. Always happy to see you. Always remembers us by name, and not just when we are there. Genuinely concerned about what's going on with our vehicles, and us, too. I cannot complain about the service either. It was completed on schedule with no surprises. I was picked up at work to return to get my car. Even the driver, one of the service techs (Jeff, I believe), was prompt, and a pleasure to chat with on the drive.
Vehicle: 2008 Hyundai Veracruz
Category: Service
Service Date: 01/17/2018
Service Type: Maintenance
Review Created: 01/19/2018 07:36 PM
Dyan V. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Always great service and everyone is so nice and friendly!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 01/15/2018
Service Type: Repair
Review Created: 01/19/2018 06:31 PM
Steven K. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Customer service"
pulled right in an hour early for my appointment . They were so very polite and courtesy. Just top notch. Car done fast and washed and waiting. Great experience!
Vehicle: 2018 Hyundai Elantra Gt
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 01:16 PM
Carmina P. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil change"
Great service,employees and waiting area.
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/17/2018
Service Type: Repair
Review Created: 01/19/2018 10:35 AM
John M. on 01/19/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"I hate surveys"
See title
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/19/2018 08:56 AM
Ann C. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
This was not my first service schedule at Gary Rome but they are always so pleasant and helpful , thanks again for all you do!!!!
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/11/2018
Service Type: Maintenance
Review Created: 01/18/2018 06:20 PM
Kim K. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always excellent service"
Best people to deal with
Vehicle: 2015 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 01:58 PM
Richard L. on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service at Gary Rome Hyundai!"
Service is always excellent at Gary Rome. Sarah Ramsey took care of my situation. I had hit s pothole which ruined a tire. I had purchased the road hazard coverage. The Tire was ordered and replaced on the same day. I was very satisfied with the service.
Vehicle: 2016 Hyundai Azera
Category: Service
Service Date: 01/16/2018
Service Type: Maintenance
Review Created: 01/18/2018 11:57 AM
Verified Customer on 01/18/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"They do what they say they will do. No bull. Great friendly people and the work is done right"
Work is done on time and done right. Usually vehicle is ready before the promised time
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/16/2018
Service Type: Repair
Review Created: 01/18/2018 10:22 AM
Patricia C. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"overall great job"
excellent friendly service
Vehicle: 2017 Hyundai Santa Fe S
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 04:21 PM
Trudy K. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"overall wonderful"
Beautiful building. Quiet place to sit (business room). Coffee. Food. Great Service.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/15/2018
Service Type: Maintenance
Review Created: 01/17/2018 01:47 PM
William D. on 01/17/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service on 2014 Elantra"
Service technicians are always so friendly. We have bought 3 cars from this dealer and have not been disappointed.
Vehicle: 2014 Hyundai Elantra Gt
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/17/2018 03:34 AM
Verified Customer on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly"
Great
Vehicle: 2014 Hyundai Tucson
Category: Service
Service Date: 01/13/2018
Service Type: Maintenance
Review Created: 01/16/2018 04:09 PM
Claudia B. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Responsiveness "
Excellent service, would recommend Gary Rome and Hyundai to anyone. I actually recommended both to friends today
Vehicle: 2009 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 01:39 PM
Stephanie S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great fast service"
I was able to make an appointment online and input my information for my oil change. Everything was done very quickly and my questions were answered patiently. They also had records of recalls and got those fixed for me at the same time. Everyone is very friendly and the waiting area was pretty comfortable with complimentary snacks and drinks to bide the time. The complementary water bottle in the car was a cute touch.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 01:03 PM
Irene H. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Happy Grammie"
I enjoy coming to Gary Rome Hyundai for my car. I love my red Hyundai.
Thank you.
See you again.
Vehicle: 2011 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 12:43 PM
Diane G. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Their the best!"
Friendly, clean, helpful
Vehicle: 2012 Hyundai Elantra
Category: Service
Service Date: 01/12/2018
Service Type: Repair
Review Created: 01/16/2018 11:34 AM
James O. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Service"
Always great service at Gary Home Hyundai
Vehicle: 2006 Hyundai Sonata
Category: Service
Service Date: 01/12/2018
Service Type: Maintenance
Review Created: 01/16/2018 11:20 AM
Peter S. on 01/16/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great location,clean."
Have no problem with the out standing professionals working for Gary.
Vehicle: 2014 Hyundai Sonata
Category: Service
Service Date: 01/11/2018
Service Type: Repair
Review Created: 01/16/2018 07:36 AM
Verified Customer on 01/15/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"the people"
Pat in your service dept explained everything technical to me. He wanted me to understand
Vehicle: 2004 Hyundai Santa Fe
Category: Service
Service Date: 01/09/2018
Service Type: Maintenance
Review Created: 01/15/2018 02:06 PM
Displaying Review 1 - 20 of 2067 in total