ReScore Reviews™ (22)

ReScore
Overall Rating 3.4090905/5Overall Rating 3.4090905/5Overall Rating 3.4090905/5rating 3.4090905rating 3.4090905
Original
Overall Rating 2.19048/5Overall Rating 2.19048/5rating 2.19048rating 2.19048rating 2.19048
94% Would Recommend
100% Business Response
Latest Review about 5 hours ago
Melissa B. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Very professional "
Professional and friendly staff. Completed the work in a timely manner and very thorough!
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/17/2017
Service Type: Repair
Review Created: 11/24/2017 05:06 PM
Jeffrey P. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Best dealership ever!"
Prompt, professional and accurate service very reasonably priced
Vehicle: 2017 Hyundai Ioniq Hybr
Category: Service
Service Date: 11/22/2017
Service Type: Repair
Review Created: 11/24/2017 10:34 AM
Sarah D. on 11/23/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
"Patient people"
Dave was patient as he called and I needed time to confirm the work I wanted done. Even accepting 2 calls and answering questions prior to my final approval.
Vehicle: 2008 Hyundai Santa Fe
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 03:53 PM
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Courteous workers"
Courteous workers upon my entrance and exit in the service areas.
Vehicle: 2015 Hyundai Sonata
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 02:18 PM
Shelby B. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"quality care"
consistently efficient, great customer service!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/21/2017
Service Type: Repair
Review Created: 11/23/2017 11:17 AM
Verified Customer on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gary Rome Hyundai always gives more than I expect from a dealership - period!"
Five stars all around!
Vehicle: 2012 Hyundai Azera
Category: Service
Service Date: 11/21/2017
Service Type: Maintenance
Review Created: 11/23/2017 10:14 AM
Kim O. on 11/23/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"service"
service friendly, facility comfortable and friendly
Vehicle: 2016 Hyundai Sonata
Category: Service
Service Date: 11/20/2017
Service Type: Maintenance
Review Created: 11/23/2017 03:21 AM
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
". "
.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 12:27 PM
MARIBEL M. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great"
👏👏👏
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/20/2017
Service Type: Repair
Review Created: 11/22/2017 10:09 AM
Verified Customer on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Always Great Service!"
Always Great Service!
Vehicle: 2013 Hyundai Sonata
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 09:43 AM
GARY P. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Service best ever.
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/18/2017
Service Type: Repair
Review Created: 11/22/2017 08:14 AM
Nancy C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Thank you! "
Great People, Great Place!
Vehicle: 2010 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:41 AM
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Kevin A S., Service Manager at Gary Rome Hyundai responded on 11/21/2017

Thank you!  Happy Holidays

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
William C. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Gary Rome Hyundai Service"
let me start by saying I have worked at several different car dealerships. Gary Rome Hyundai has he absolutely BEST service if any dealership I have ever used including those I worked at. the service advisors are top notch in personality, friendliness and knowledge. Gary Rome service people go out of their way to make me happy, and will do the same for everyone. At t Gary Rome we are all treated like family.
Vehicle: 2018 Hyundai Elantra
Category: Service
Service Date: 11/17/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:24 AM
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Kevin A S., Service Manager at Gary Rome Hyundai responded on 11/21/2017

Thank you for your kind comments.  Happy Holidays

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Verified Customer on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Oil Change "
Speedy, barely a wait, and I got a car wash!
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/18/2017
Service Type: Maintenance
Review Created: 11/21/2017 11:10 AM
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Kevin A S., Service Manager at Gary Rome Hyundai responded on 11/21/2017

Thank you for your business.  We appreciate your 5 STAR rating.

Happy Holidays

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Patricia K. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Five stars"
The service at Gary Rome Hyundai was completed in a professional, courteous, and prompt manner. The waiting area was bright and comfortable and the service personnel were friendly and thorough in the explanation of all aspects of the service visit.
Vehicle: 2017 Hyundai Elantra
Category: Service
Service Date: 11/15/2017
Service Type: Repair
Review Created: 11/21/2017 08:17 AM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 11/21/2017

Thank you for your business. 

Happy Holidays

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
RICHARD A. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"**********"
**********
Vehicle: 2017 Hyundai Tucson
Category: Service
Service Date: 11/15/2017
Service Type: Maintenance
Review Created: 11/21/2017 04:30 AM
Angela Z. on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Routine Service "
The costumer service was great, everyone was friendly and able to answer my questions without hesitation. The wait time was less than an hour for an oil change and tire rotation. Awesome service every time I’ve been!!
Vehicle: 2012 Hyundai Sonata
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/19/2017 05:55 PM
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Kevin A S., Service Manager at Gary Rome Hyundai responded on 11/20/2017

Thank you for your business.  Happy Holidays

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Verified Customer on 11/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Everyone is very personable and respectful
Vehicle: 2012 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/19/2017 08:18 AM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 11/20/2017

Thank you!  Happy Holidays

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great service"
Very friendly. Service was great.
Vehicle: 2007 Hyundai Tucson
Category: Service
Service Date: 11/13/2017
Service Type: Maintenance
Review Created: 11/18/2017 04:42 PM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 11/20/2017

Thank you!  Happy Holidays

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Verified Customer on 11/18/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Minor issues"
Parts & service extremely helpful & quick.
Vehicle: 2013 Hyundai Elantra
Category: Service
Service Date: 11/14/2017
Service Type: Maintenance
Review Created: 11/18/2017 05:13 AM
C0abb901ae4843c1f904857fc32f76d7?s=28
Kevin A S., Service Manager at Gary Rome Hyundai responded on 11/20/2017

Thank you for your business.

Happy Holidays

Kevin Schechterle
Service Manager
413-536-4328 ext. 1038
Displaying Review 1 - 20 of 1864 in total