Gary's Automotive and Truck Service


Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

460 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
98% Would Recommend
Latest Review 10 days ago
Richard F. on 02/13/2018
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Richard said they did a good job.
Vehicle: Chevrolet Lumina
Category: Service
Service Date: 02/12/2018
Review Created: 02/13/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/19/2018

Thank you Richard.

Monte J. on 02/09/2018
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Monte said the service repairs were great but the staff neglected to notify him when the vehicle was ready.
Vehicle: Toyota Corolla
Category: Service
Service Date: 02/07/2018
Review Created: 02/09/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/12/2018

I am so sorry we did not notify you immediately. We do make mistakes from time to time. Thank you for bringing this to our attention. We will work on this. Glad your vehicle is working well. Thank you Garys.

Mason H. on 02/07/2018
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Mason said he appreciated the transparency of the business. He enjoyed the people, and they did a good job.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 02/06/2018
Review Created: 02/07/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/12/2018

Thank Mason. We truly believe communication is so important. Thanks for allowing us to work on your vehicle.

Rebecca H. on 02/06/2018
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Rebecca said she recommends this business for service.
Vehicle: Lincoln MKX
Category: Service
Service Date: 01/25/2018
Review Created: 02/06/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/08/2018

Thank you Revecca, it was a pleasure to help you and your daughter.

Bronco B. on 02/05/2018
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Bronco said the business is the only one he deals with. He states their staff are great people and they take good care of their customers.
Vehicle: Lincoln Town Car
Category: Service
Service Date: 01/29/2018
Review Created: 02/05/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/12/2018

Bronco you are Awesome!! Miss seeing you deliver to us.. Glad we could help you.

Diana G. on 02/03/2018
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Diana said she would recommend this business for service.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 01/31/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/08/2018

Thank you Diana. Word of mouth from customers is the best form of advertising we have.

Gary B. on 02/03/2018
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Gary said the staff were competent and trustworthy.
Vehicle: Mercury Grand Marquis
Category: Service
Service Date: 01/30/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/05/2018

Thanks you Gary, we appreciatte those kind words.

Misty S. on 02/03/2018
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Misty said she's a repeat customer for this business. She's always had great service with them.
Vehicle: Mitsubishi Outlander
Category: Service
Service Date: 01/29/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/05/2018

Misty it's so wonderful to have customers like you. We thank you for trusting for your automotive needs.

Jeff K. on 02/03/2018
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Jeff said the staff does quality work. They're a little high on price, but they do excellent work and guarantee it. They did what they said they would do. They got him in immediately, got the work done immediately, and he really appreciated it. Drew did an excellent job.
Vehicle: Ford Ranger
Category: Service
Service Date: 02/02/2018
Review Created: 02/03/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/08/2018

Very glad we were able to get your vehicle out timely. We appreciate you recommending us. Hopefuly next time it will much cheaper!! Thank you.

Lisa B. on 02/02/2018
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Lisa said the business is the best.
Vehicle: Ford F-150
Category: Service
Service Date: 01/29/2018
Review Created: 02/02/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/05/2018

Lisa we love it when you come in. It's always a pleasure to see you. Thanks for all the years of laughter and fun!!

MARGARET T. on 01/28/2018
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"It’s great because they don’t just treat you like a customer. "
They actually care about you and your vehicle. Not just getting money out of you. They are very honest and respectful. I recommend them every chance I get.
Vehicle: Nissan Armada
Service Date: 01/25/2018
Review Created: 01/28/2018 11:47 AM
Gary G. at Gary's Automotive and Truck Service responded on 02/01/2018

Wow!! Mararet that is the truth! Our customers are our life line. We do care about them. We want them to feel like family. We want them to understand it's more than dollars and cents, its about trust, honesty, and a commitment to helping people get back to their lives again. No one wants to break down. We want them back and up as soon as possible.

Corey H. on 01/25/2018
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Corey said he would recommend the business.
Vehicle: Kia Spectra
Category: Service
Service Date: 01/08/2018
Review Created: 01/25/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/01/2018

Thank you Corey, word of mouth is our best advertising.

Chris D. on 01/23/2018
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Chris said this business has always taken care of him. They did good work.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 01/18/2018
Review Created: 01/23/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/02/2018

We always look forward to hearing your adventures when your in. Thanks Chris.

Steven R. on 01/22/2018
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Steven said the employees did a good job and he didn't have a long wait.
Vehicle: Chevrolet Silverado 1500
Category: Service
Service Date: 12/29/2017
Review Created: 01/22/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/01/2018

Thank you Steven. It's always a pleasure to work for you and your son. Ya'll have been great to us for many years.  Thank you for trusting in us.

Albert E. on 01/19/2018
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Albert said the business got him in and out and they fixed his vehicle.
Vehicle: Dodge Grand Caravan
Category: Service
Service Date: 01/05/2018
Review Created: 01/19/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/01/2018

Thank you Albert. So glad you gave us a chance to help you.

Darel W. on 01/17/2018
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Darel said he was pleased with the service the business provided him.
Vehicle: Chevrolet Impala
Category: Service
Service Date: 01/16/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/01/2018

Thank you Darel. We strive to make our customers feel appreciated and comfortable.

Joe B. on 01/17/2018
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Spoke with John. He said the facility looked out for his best interest and he was well pleased.
Vehicle: Pontiac Aztek
Category: Service
Service Date: 01/11/2018
Review Created: 01/17/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 02/02/2018

Thank you for sharing this Joe. We do want to do what is best for our customers. They mean the world to us.

Amos D. on 01/03/2018
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Amos said the employees always do excellent work. He thanks them for the great service always.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 12/26/2017
Review Created: 01/03/2018
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 01/08/2018

Thank you Amos. Its a pleasure to work with you. Thank you for trusting us with your vehicle.

Rob S. on 12/27/2017
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Rob said the business has always been good, and he appreciates the work.
Vehicle: Ford Police Interceptor
Category: Service
Service Date: 11/15/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 01/12/2018

Thank you Rob. We appreciate you as well. Our customers are our life line.

Steven L. on 12/27/2017
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Steven said Sean did a good job and he got him in and out quick.
Vehicle: Jeep Wrangler
Category: Service
Service Date: 12/20/2017
Review Created: 12/27/2017
This review was collected via phone interview by Customer Research Inc.
Gary G. at Gary's Automotive and Truck Service responded on 01/08/2018

Thanks Steven, so glad we can help you and your family. Thank you for all the years of trusting us. It means a lot.

Displaying Review 1 - 20 of 460 in total