Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

485 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
75% Business Response
Latest Review 4 days ago

Reviews


MA
Margie A.
Texas
Lincoln Town Car
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Margie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/24/2018

Thank you Margie!! It was a pleasure to help you with your vehicle needs. Looking forward to any other needs that might arise.


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Daniel D.
Texas
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/19/2018 Category: Service
Daniel said the staff did a good job and communicated well.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/22/2018

Thank you Daniel. We truly strive for this kind of comment. Thank you lettting us know and trusting us with your vehicle needs.


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Gary W.
Texas
Ford F-150
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Gary said they are always honest. The rates are fair. He appreciates doing business with them.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/22/2018

Thank you Gary, its always great to see you. Thank you for all the years of trusting us. It means a lot to us.


MC
Michael C.
Texas
Cadillac Escalade ESV
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/18/2018 Category: Service
Spoke with Michael. He said the business did a good job. The service was quick.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/22/2018

Thank you Michael. We strive to do quality work as quickly as possible. I am glad we were able to help you with your vehicle needs. Look forward to helping you again.


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Alex G.
Texas
Chevrolet Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/11/2018 Category: Service
Alex said he is pretty pleased with the service this facility provides. It's a little pricey but it's worth it to him.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/15/2018

Thank you Alex. We are glad were able to repiar your truck. Look forward to helping you with any other needs.


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Bill W.
Texas
Kia Optima
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/08/2018 Category: Service
Bill said the diagnosis was prompt and the staff got back to him quickly.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/10/2018

Thank you Bill. We appreciate the opportunity to help you. Look forward to helping you with any future needs.


AB
Andrew B.
Texas
Chevrolet Silverado 1500
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Andrew said the service was great. He loved the work Sean did.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/08/2018

Thank you Andrew. It's an honor to work for people that put so much trust in us. Putting your child in a vehicle for the first time is new world. Thank you for trusting us to do it. Good luck!


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Edward H.
Texas
Dodge Pickup
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Edward said the staff have always treated him well.
This review was collected via phone interview by Customer Research Inc.

LL
Linda L.
Texas
Ford Fusion
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/05/2018 Category: Service
Linda said the employees were really nice.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/08/2018

Thank you Linda!! It's always great to hear things like this. Look forward to helping you with any of your auto needs in the future.


MH
Mike H.
Texas
Chevrolet Silverado SS
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/25/2018 Category: Service
Mike said the employees were knowledgeable. They listened to his service concerns. They called with any additional findings. He was satisfied with his service.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 04/26/2018

Thank you Mike. We appreciate these kind words. This is our goal for everyone. I am so glad you feel this way. Thank you.


RW
RITA W.
Mazda CX-9
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/18/2018
Satisfied customer
Fast, efficient service with friendly, expert advice
Gary G. from Gary's Automotive and Truck Service responded on 04/26/2018

Thank you Rita!! It's wonderful hearing these words!!


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Thomas W.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/16/2018 Category: Service
Thomas said they did a good job. They got it repaired and back to him in a minimum amount of time.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 04/16/2018

Thank you Thomas, we appreciate your business and your time to share this feedback. We strive to make our customers happy.


DP
Duane P.
Texas
Ford Ranger
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04/13/2018 Category: Service
Duane said the service was outstanding. The employees took his vehicle right in.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 04/16/2018

Duane always a pleasure to help you. We pray for quick healing for you as well.


MB
Megan B.
Texas
Hyundai Accent
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Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
04/10/2018 Category: Service
Megan said the business was really good, they were nice and also helpful. However, she said they did not check her tire pressure so she will have to go back on another day.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 04/11/2018

Hey Megan I am sorry we missed that. I do hope you come back so we can take care of the TPMS  problem.  Thanks Garys!


MP
Mike P.
Texas
Ford Police Interceptor
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/06/2018 Category: Service
Mike said the staff was quick getting the service done, and it kept him posted along the way. He is a repeat customer.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 04/09/2018

Wow!! This is great to hear. We love hearing customers feel this way!


LR
Lynn R.
Texas
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Lynn said he is completely satisfied so far, and the business has more work to do for him.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 04/09/2018

Thank you Lynn, we are here to help in any way. We are happy to help.


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Joshua A.
Texas
Honda Fit
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/04/2018 Category: Service
Joshua said the business did everything they were supposed to and they were very helpful.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 04/09/2018

Thank you Joshua. This is what we try to do for everyone. We are so happy that we are able to help people and make them comfortable with the repairs. Thank you.


BB
Brandy B.
Texas
Hyundai Tucson
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
04/02/2018 Category: Service
Brandy said the staff kept her informed. They provided timely service and offered great prices.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 04/09/2018

Thank you Brandy for these amazing words. We strive to make customers feel this way. I am so glad you let us know this.


WC
Weldon C.
TUSCOLA, TX
Ford E450 Super Duty
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Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
03/20/2018 Category: Service
Weldon said the business has taken care of his vehicle's problems over the years and are very honest.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 03/21/2018

Thank you Weldon. Those words mean a lot. We couldn't ask for more. Thank you for sharing this!


JV
Juan V.
Texas
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03/17/2018 Category: Service
Spoke with Deloris. She said she was very pleased and happy with the service. The staff were courteous and did a good job.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 03/19/2018

Thank you Deloris, we love hearing this! Our customers are our life line!! We strive to make our customers feel this way. Look forward to helping you again.


Displaying Review 1 - 20 of 485 in total