Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

542 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
76% Business Response
Latest Review 4 days ago

Reviews


RM
Rebeca M.
Texas
Volkswagen Routan
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/12/2019 Category: Service
Rebecca said the employees always do a good job, they're nice, friendly and don't charge her for services not needed.
This review was collected via phone interview by Customer Research Inc.

MM
MIKE M.
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
01/03/2019
Great service & cycle time. đź‘Ť
Experienced Techs & great service. These guys get my vehicles in & out in a timely manner.

GW
GARY W.
Ford Escape
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/18/2018
Great customer service. Goes the extra mile
I have used them for my personal vehicles for several years and have always done a great job. They also worked on a fleet of trucks I was in charge of. They always took care of all the work with professionalism and with enthusiasm to make sure I got them back on the road. Good bunch of guys.

DH
Donven H.
Texas
Kia Rio
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/11/2018 Category: Service
Donven said the staff was helpful and provided speedy service.
This review was collected via phone interview by Customer Research Inc.

WG
Wyatt G.
Texas
Honda Accord Cpe
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
12/08/2018 Category: Service
Wyatt said the employees did a good job. It took a little longer than he thought it would.
This review was collected via phone interview by Customer Research Inc.

RP
Ricky P.
Texas
Toyota Tundra 2WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/06/2018 Category: Service
Ricky said he likes the business because he has knows the owner for years. They have good service at a fair price.
This review was collected via phone interview by Customer Research Inc.

AB
Ann B.
Texas
Mercury Grand Marquis
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
12/05/2018 Category: Service
Ann said they are the best.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Texas
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/27/2018 Category: Service
Linda said she just loves their work.
This review was collected via phone interview by Customer Research Inc.

DW
Drew W.
Texas
Nissan 240SX
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Drew said he would recommend the business for service and Sean does a wonderful job.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 11/14/2018

Thank you Drew its a pleasure working with your and your family.


TR
Tyler R.
Texas
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/08/2018 Category: Service
Tyler said that the place fixed his vehicle and it runs great now.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 11/12/2018

Super glad we could help. Thank you for trusting us with your vehicle repair needs. Look forward to helping you next time.


DP
DUANE P.
Toyota RAV4
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Repairs
Friendly & quick to fix the problem
Gary G. from Gary's Automotive and Truck Service responded on 11/02/2018

Thank you Duane, its always a pleasure to help you!!


EH
Eddie H.
Anson, TX
Ford F-150
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/30/2018 Category: Service
Eddie said this business is honest, straight forward, and there are no hidden fees. He said he is a customer for life.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 11/02/2018

We are so glad to have you as a customer! We know that a Police officer you serve our community its a pleasure  and an honor to help you.


JR
James R.
Texas
Chevrolet Impala
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/26/2018 Category: Service
Spoke with James's wife. She said the service was done the right way.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 10/29/2018

Thank you James. It's always a pleasure to help you and your wife out!!


MJ
Misael J.
Texas
Chevrolet Cruze
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/23/2018 Category: Service
MIsael said this business did a great job and he got his vehicle back in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 10/25/2018

We are so glad we could help you. We know it hard when you have vehicle problems. We strive to repair them as quickly as possible so you can get back to your life.


AE
Alex E.
Texas
Chevrolet Silverado 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/19/2018 Category: Service
Alex said he got his vehicle repaired. It did not cost too much and it was good conversation.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 10/24/2018

Thank you Alex. Look forward to helping you in your future needs as well.


SM
Steve M.
Texas
Dodge Pickup
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/18/2018 Category: Service
Steve said that he would recommend the business for work.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 10/23/2018

Thank you Steve. We love to hear this. Glad we made you feel this way.


MH
Mike H.
Abilene, TX
GMC Sierra 1500
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/17/2018 Category: Service
Mike said the Mechanics at the business did quality work.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 10/23/2018

We love helping you and your family Mike. Y'all are more family than customers. Thank you for all the years of trust.


MR
Mandy R.
Abilene, TX
Ford Explorer
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Mandy said the business did a good job on her vehicle. They took good care of her.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 10/09/2018

Thank you Mandy we look forward to helping you. So glad you gave us a chance to help you.


DH
Daryl H.
Texas
Ford Ranger
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/02/2018 Category: Service
Daryl said Gary was not able to get to his vehicle because he went too late. His work hours are not compatible with the business hours. He was told to come tomorrow and drop off his vehicle early and he would give him a ride to work. He is very satisfied with the service. It was perfect.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 10/09/2018

So glad we could work together and help you out. We strive to do what ever we can to accommodate our customers.


TS
TIM S.
Toyota Tundra 4WD Truck
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018
They’re always eager to help.
I took my truck in for a really simple issue. It was probably more of an inconvenience for them to have to put a mechanic on it, but they got me taken care of in no time and with the feeling that it was their pleasure to do it.
Gary G. from Gary's Automotive and Truck Service responded on 10/01/2018

Thank you Tim. It was our pleasure! Look forward to helping you next time as well.