Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

504 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
75% Business Response
Latest Review 2 days ago

Reviews


KH
Kevin H.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Kevin said he got his vehicle in a timely manner. It was done right and he is satisfied with the work,.
This review was collected via phone interview by Customer Research Inc.

CC
Christy C.
Texas
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Christy said that the facility always takes care of her, the staff does whatever they need to get the job done and she wouldn't think of going anywhere else.
This review was collected via phone interview by Customer Research Inc.

JR
Jose R.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Jose said it was a good service.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/18/2018

Thank you Jose, we appreciate you choosing us for your automotive needs. Look forward to helping you in the future and strive to be even better. Thank you.


DG
Doug G.
Abilene, TX
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Doug said his wife's hood was left unlatched. He caught it before she left.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/18/2018

I am sorry that happened. I am glad it was caught before any damage was done. We truly strive to be great, thank you for keeping us humble.


RT
Ryan T.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/14/2018 Category: Service
Ryan said the staff were super friendly, easy to deal with, and the service was fast.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/17/2018

Thank you Ryan, it was a pleasure to help you. We truly appreciate the kind words as well. We look forward to any help you may need in the future.


CP
Chris P.
Texas
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Chris said that the facility was helpful, the staff were professional and exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.

CP
Chris P.
Texas
Nissan Maxima
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/12/2018 Category: Service
Chris said that the facility was helpful, the staff were professional and exceeded his expectations.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/16/2018

Thank you Chris. We love hearing things like this! Thank you for sharing and we look forward to helping you in the future.


RR
Rocky R.
Texas
Volkswagen Routan
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/11/2018 Category: Service
Rocky said the price was not the same as the estimate at the end of service. It was more.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/12/2018

I am sorry it was more, but thats why its an estimate. You cannot always tell whats going on until you have permission to check into the matter farther. We don't like finding things that cost more but it does happen sometimes. We appreciate the opportunity to help you and look forward to any more needs that you might incure. Thank you for the feed back it helps us be better.


SW
Susan W.
Texas
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/07/2018 Category: Service
Susan said the facility is always kind, gives the best deal and finishes in a timely manner,
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/11/2018

Thank you Susan, these are amazing words. We are so glad that we could provide this kind of service for you.


JF
John F.
Abilene, TX
Chevrolet Silverado SS
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
06/26/2018 Category: Service
John said the service was not perfect.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/27/2018

John I am sorry you felt this way. We have known you for a long time, I am not sure what we did wrong but I truly apologize.


MH
Mike H.
Abilene, TX
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/26/2018 Category: Service
Mike said they did a good job.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/27/2018

Thank you Mike, love working for you and your family. Look forward to next time.


DS
David S.
Abilene, TX
Volkswagen Beetle Coupe
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
David said he had a very good experience with the business. He brought his vehicle in thinking one thing was wrong with it, but the staff determined it was a smaller, less expensive problem, which shows just how honest they are.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/25/2018

Thank you David. We strive to repair only whats needed. Thank you for giving us a chance. Look forward to seeing you again.


SS
Shirley S.
Texas
Dodge Caravan
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/22/2018 Category: Service
Spoke with Charlotte. She said this business gave them a quote and did a really good job.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/25/2018

Thank you Charlotte. We truly appreciate all of our customers. So glad we could help you. Thank you for trusting us. Look forward to helping you again.


JJ
Joshua J.
Texas
GMC Sonoma
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/16/2018 Category: Service
Joshua said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/25/2018

Thank you Josua, we love customer recommendations. Thats the best thing we could ever ask.


JH
Janell H.
Texas
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/11/2018 Category: Service
Janell said the staff got her vehicle in and out. They fixed the air conditioner.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/12/2018

Thank you Janell. Its always great to see you. Glad we have had the opportunity to help you with your vehicle needs.


SL
Stacy L.
Texas
Chevrolet Silverado SS
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/08/2018 Category: Service
Stacy said the staff have always done a wonderful job any time she's taken a vehicle in for service.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/12/2018

Thank you!! We enjoy being able to help you everytime. We truly understand how far you drive for us to help you. Thank you so much.


RF
Rusty F.
Texas
Chevrolet Express Cargo Van
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/06/2018 Category: Service
Rusty said the staff did a good job. They got him in and out quickly.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/07/2018

Thank you Rusty. We appreciate all the years of helping you. Look forward to helping you in future.


SH
Sylvia H.
Texas
Cadillac Eldorado
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
06/05/2018 Category: Service
Sylvia said, she is a long time customer of this business. They are courteous and they finish on time.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 06/12/2018

Sylvia your amazing. No words can describe how wonderful you are and how much we love helping you!


RC
Rebecca C.
Texas
Toyota Camry
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/25/2018 Category: Service
Rebecca said she has always had excellent service from this business. The staff provided good customer service and finished her vehicle in a timely manner.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/30/2018

Thank you Rebecca!! We love hearing that we are meeting the needs of our customers. Thank you for trusting us. Look forward to helping you with any other vehicle needs.


MA
Margie A.
Texas
Lincoln Town Car
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
05/22/2018 Category: Service
Margie said she would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 05/24/2018

Thank you Margie!! It was a pleasure to help you with your vehicle needs. Looking forward to any other needs that might arise.


Displaying Review 1 - 20 of 504 in total