Overview

Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5Overall Rating 4.86/5rating 4.86

519 Reviews

ReScore Reviews™ (1)

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original
Overall Rating 1.0/5rating 1.0rating 1.0rating 1.0rating 1.0
99% Would Recommend
75% Business Response
Latest Review 2 days ago

Reviews


V
Valued Customer
Abilene, TX
Chevrolet Express Passenger
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/22/2018
Great Service
Fixed right the first time. Fair pricing

LT
Lloyd T.
Texas
Dodge Nitro
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/20/2018 Category: Service
Lloyd said the service was quick, they were friendly, and the price was reasonable.
This review was collected via phone interview by Customer Research Inc.

JA
James A.
Texas
GMC Envoy
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/17/2018 Category: Service
James said he used them several times and it is very good.
This review was collected via phone interview by Customer Research Inc.

AK
Amanda K.
Texas
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/13/2018 Category: Service
Amanda said this facility's prices were cheaper than a lot of other places. The mechanic was nice and he did the work really quickly. She appreciates the work being done the same day.
This review was collected via phone interview by Customer Research Inc.

LM
Linda M.
Texas
GMC Sierra 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Linda said they were fast and easy.
This review was collected via phone interview by Customer Research Inc.

DK
David K.
Texas
Honda Civic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/05/2018 Category: Service
David said the staff provides good service and they do the job.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 09/07/2018

Thank you David. We have enjoyed working for you for many years. Looking forward to many more!


TT
Tad T.
Texas
Chrysler 300
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/22/2018 Category: Service
Tad said that he loves taking his vehicle to this business. He recommends them often.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 09/07/2018

Tad it's alway a pleasure to help you out. You are one of those customers that is alway smiling and happy, not everyone is that way. Thank you Tad for choosing us.


JT
Jim T.
Texas
smart fortwo
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/20/2018 Category: Service
Jim said the employees were able to solve his vehicle's issue.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 09/07/2018

I am so glad we were able to help you. Thank you for choosing us. It truly is an honor to help you and others like yourself. Look forward to helping you with future needs.


JP
Joshua P.
Texas
Kia Sorento
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/17/2018 Category: Service
Joshua said the staff at this facility are very accommodating. He needed his work vehicle serviced. When they said they would call, they called. They put customer's first. It was great doing business with them. He appreciates their service.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 09/07/2018

Wow!! I am so honored by this review. I cannot express how proud of my team I am because of these words. Thank you Joshua.


DP
Dillin P.
Texas
Cadillac Escalade
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/16/2018 Category: Service
Dillin said his service was quick at this facility. He received his vehicle on the same day.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 09/07/2018

Glad we could help you Dillin. We strive to make sure everyone is happy. Thank you sir.


MB
Michael B.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
08/14/2018 Category: Service
Michael said initially they did not fix something on the vehicle, he then took it back and they fixed it.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 08/15/2018

I am sorry we did not get i right the first time. I appreciate you bringing it back so we could make it right. Thank you.


JR
James R.
Texas
Chevrolet Impala
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
08/14/2018 Category: Service
James said they are very satisfied with the business. They are good folks.
This review was collected via phone interview by Customer Research Inc.

TL
Tonyia L.
Mount Pleasant, TX
Jeep Liberty
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
08/07/2018 Category: Service
Tonyia said it was a wonderful experience. They were very helpful, quick and attentive.
This review was collected via phone interview by Customer Research Inc.

EH
Eddie H.
Anson, TX
Mazda B3000
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/28/2018 Category: Service
Eddie said the staff treated him well.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/31/2018

Thank you Eddie. I am so glad you felt this way. Our customers mean the world to us. Look forward to helping you in the future.


BA
Bevette A.
Texas
Chevrolet Sonic
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/27/2018 Category: Service
Bevette said the business was very courteous, very kind and she also said the price was excellent.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/31/2018

Thank you Bevette. Its always our goal to make our customers feel good. Thank you for trusting us to help you with your automobile needs.


GW
GARY W.
Chevrolet Venture
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/23/2018
Great Place
Great Service. Wonderful customer service. Always can depend on them.
Gary G. from Gary's Automotive and Truck Service responded on 07/31/2018

Gary its always a pleasure to help you. Whether its your car, your wifes, or the fleet truck we love helping you. Thank you for all the many year. Look forward to many more!


KH
Kevin H.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Kevin said he got his vehicle in a timely manner. It was done right and he is satisfied with the work,.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/31/2018

Kevin its always great to hear these kind words. Thank you giving us a chance and look forward helping you in the future.


CC
Christy C.
Texas
Chevrolet Suburban
Verified
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
07/19/2018 Category: Service
Christy said that the facility always takes care of her, the staff does whatever they need to get the job done and she wouldn't think of going anywhere else.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/31/2018

Wow what  a great statement. Thank you Christy for such wonderful words. It truly is special to make people feel this way. Thank you from the bottom of our hearts!!


JR
Jose R.
Texas
Chevrolet Silverado 1500
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Jose said it was a good service.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/18/2018

Thank you Jose, we appreciate you choosing us for your automotive needs. Look forward to helping you in the future and strive to be even better. Thank you.


DG
Doug G.
Abilene, TX
Nissan Murano
Verified
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
07/16/2018 Category: Service
Doug said his wife's hood was left unlatched. He caught it before she left.
This review was collected via phone interview by Customer Research Inc.
Gary G. from Gary's Automotive and Truck Service responded on 07/18/2018

I am sorry that happened. I am glad it was caught before any damage was done. We truly strive to be great, thank you for keeping us humble.


Displaying Review 1 - 20 of 519 in total