Gateway Auto Clinic


Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5Overall Rating 4.93/5rating 4.93

1043 Reviews

99% Would Recommend
Latest Review 5 days ago
SHERWIN B. on 01/13/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"sherm;s Odessa maintained E;"
Great service and friendly place to be.
Vehicle: Honda Odyssey
Service Date: 01/12/2018
Review Created: 01/13/2018 08:17 AM
John P. on 01/11/2018
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
John said the business was very professional and the establishment was very clean, with a nice office. They provided very quick service. They got him in the same day, and out the next.
Vehicle: Chevrolet Suburban
Category: Service
Service Date: 01/09/2018
Review Created: 01/11/2018
This review was collected via phone interview by Customer Research Inc.
CHARLES F. on 12/29/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Great Service"
Very good pricing for tires, not only for this car, but also bought a set for another car. The tires were installed around my schedule, which was very helpful. I didn't know about rebates on the tires, so it was a pleasant surprise when Gateway informed me about it and filled out all the paperwork for me too, so just had to drop it in the mail.
Vehicle: Chevrolet Equinox
Service Date: 12/28/2017
Review Created: 12/29/2017 09:49 PM
Jordan K. on 12/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Jordan said the service was great, and everything went well.
Vehicle: Honda Civic Si
Category: Service
Service Date: 12/20/2017
Review Created: 12/22/2017
This review was collected via phone interview by Customer Research Inc.
TONY V. on 12/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Baby needed a new (2) pair of shoes"
And (s)he got 'em - nice new Goodyears all around. Well done and well priced. Honest Abes these guys are.
Vehicle: Chevrolet Tahoe
Service Date: 12/21/2017
Review Created: 12/21/2017 08:24 PM
Paul N. on 12/19/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Paul said the staff were great, competent, communicative and friendly. He has never had any problems with them. This business has competitive prices as well.
Vehicle: GMC Envoy XL
Category: Service
Service Date: 12/14/2017
Review Created: 12/19/2017
This review was collected via phone interview by Customer Research Inc.
Cecil P. on 12/14/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Cecil said the business always does an excellent job, their prices are wonderful, and the staff is extra pleasant.
Vehicle: Pontiac Vibe
Category: Service
Service Date: 12/12/2017
Review Created: 12/14/2017
This review was collected via phone interview by Customer Research Inc.
LEORA K. on 12/13/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Friendly and efficient"
Knowledge of many makes of autos and honest in recommendations, yet not pushy to do the work.
Vehicle: Ford C-Max Energi
Service Date: 12/11/2017
Review Created: 12/13/2017 04:38 PM
Dale O. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Mary Anne. She said Bob is the best and he is always honest. She recommends this business to everybody.
Vehicle: Toyota Highlander
Category: Service
Service Date: 11/10/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Lauren K. on 12/12/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Lauren said she has been going to the business for years and she would recommend the business for service.
Vehicle: Jeep Grand Cherokee
Category: Service
Service Date: 12/06/2017
Review Created: 12/12/2017
This review was collected via phone interview by Customer Research Inc.
Tom B. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Spoke with Tom's wife. She said the business is great. She has been with the business for a couple of years and she is very happy. She would recommend the business.
Vehicle: Cadillac CTS Wagon
Category: Service
Service Date: 12/04/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
Nancy D. on 12/11/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Nancy said the business is the best and she always recommends them.
Vehicle: Pontiac Montana
Category: Service
Service Date: 12/08/2017
Review Created: 12/11/2017
This review was collected via phone interview by Customer Research Inc.
GEORGE S. on 12/10/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"More than an oil change"
I took my car in for a regular oil change and also mentioned a bit of a shimmy at times while driving. They changed the oil, etc. and then rebalanced the tires. There was no charge above the oil change. Dan said, "these are our tires and we stand behind them." It's service like this that keeps me returning to Gateway Automotive for all my car needs. They're the BEST!
Vehicle: Pontiac Grand Prix
Service Date: 12/05/2017
Review Created: 12/10/2017 04:50 PM
Mike A. on 12/05/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Mike said the business fixed his issue and his vehicle is running well. He appreciates them being up front and honest.
Vehicle: Chevrolet Silverado SS
Category: Service
Service Date: 12/04/2017
Review Created: 12/05/2017
This review was collected via phone interview by Customer Research Inc.
Larry F. on 12/01/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Larry said they always do a good job. They treat him well.
Vehicle: Buick LeSabre
Category: Service
Service Date: 11/30/2017
Review Created: 12/01/2017
This review was collected via phone interview by Customer Research Inc.
RYAN B. on 11/30/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"courteous and quick"
I had some very soft breaks. I took my car late on a Tuesday afternoon and heard back with an estimate before close of business. Before I got out of work on Wednesday it was ready to pick up with the wonderful ability to stop. No problems so far.
Vehicle: Mercedes-Benz 300E
Service Date: 11/28/2017
Review Created: 11/30/2017 12:06 PM
CRISINDA T. on 11/24/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
"Trustworthy and kind"
I appreciate their overview of my new used car and their honesty when it didn’t need an oil change.
Vehicle: Toyota RAV4
Service Date: 11/22/2017
Review Created: 11/24/2017 04:35 AM
Dan D. on 11/22/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dan said he gets the best service at this business.
Vehicle: Chevrolet Chevy Express
Category: Service
Service Date: 11/21/2017
Review Created: 11/22/2017
This review was collected via phone interview by Customer Research Inc.
Gary P. on 11/21/2017
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
Gary said everything was good. However, the prices were a little high.
Vehicle: Chevrolet S-10
Category: Service
Service Date: 11/20/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Dale L. on 11/21/2017
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
Dale said this business was fast and quick. They provided great customer service.
Vehicle: Buick Rendezvous
Category: Service
Service Date: 11/16/2017
Review Created: 11/21/2017
This review was collected via phone interview by Customer Research Inc.
Displaying Review 1 - 20 of 1043 in total