Overview

Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5Overall Rating 4.64/5rating 4.64

163 Reviews

94% Would Recommend
Latest Review 8 days ago

Reviews


NM
Norbert M.
Punta Gorda, FL
Chevrolet Cobalt
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/10/2018 Category: Service
Norbert said he has always received great service from this business. The staff is courteous, knowledgeable, and he is always satisfied.
This review was collected via phone interview by Customer Research Inc.

GS
Greg S.
Florida
Nissan 350Z
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
11/03/2018 Category: Service
Greg said the business was helpful.
This review was collected via phone interview by Customer Research Inc.

JT
JIM T.
Punta Gorda, FL
Chrysler Pacifica
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
11/01/2018
Vehicle service is always completed in an efficient, timely, and professional manner. Personnel are courteous and consistently do whatever possible to ensure customer satisfaction.
Though relatively new to his position, the Service Manager, Jason, showed himself to be focused on interacting well with me and clearly responded to some questions I had regarding the operation and maintenance of my vehicle. He and his team were pleasant and cheerful in the same fashion I’ve always found to be the case when relying on Gorman’s to repair or perform preventative maintenance on my vehicle.

ED
ED D.
Punta Gorda, FL
Cadillac Escalade ESV
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/25/2018
every thing is 100%
thanks for a fast service repair

WM
William M.
Florida
Honda Accord Sdn
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/11/2018 Category: Service
William said he didn't have any trouble getting into get his oil changed and he hasn't had any problems.
This review was collected via phone interview by Customer Research Inc.

LM
Lesta M.
Florida
GMC Sonoma
Verified Customer
Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5Overall Rating 4/5rating 4
10/05/2018 Category: Service
Lesta said he would recommend this business for service.
This review was collected via phone interview by Customer Research Inc.

GF
Gonzlo F.
Punta Gorda, FL
Honda Ridgeline
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Gonzlo said the business always does good work. Sometimes though, he gets busy and forgets his vehicle appointment. He wishes that they would do reminder calls.
This review was collected via phone interview by Customer Research Inc.

TK
Ted K.
Punta Gorda, FL
Jeep Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/03/2018 Category: Service
Ted said the business has always done a great job on his vehicle and he really appreciates all of the help.
This review was collected via phone interview by Customer Research Inc.

RG
Ron G.
Port Charlotte, FL
Ford Taurus
Verified Customer
Overall Rating 1/5rating 1rating 1rating 1rating 1
10/03/2018 Category: Service
Ron said the employees lied about the issue with his vehicle. They informed him of the wrong repair. He did not appreciate the work the employees provided. They left his vehicles windows open in the rain.
This review was collected via phone interview by Customer Research Inc.

MT
Melvin T.
Punta Gorda, FL
Toyota Camry
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Melvin said he liked that they got him in and out.
This review was collected via phone interview by Customer Research Inc.

BT
Bobby T.
Florida
Jeep Grand Cherokee
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
10/01/2018 Category: Service
Bobby said the employees were pretty nice. They explained the work well.
This review was collected via phone interview by Customer Research Inc.

FB
FLORENCE B.
Punta Gorda, FL
Cadillac DTS
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/24/2018
Very professional
I have had several oil changes and they do a great job.

RY
Richard Y.
Punta Gorda, FL
Jaguar XJ
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/14/2018 Category: Service
Richard said that he has been coming to this business for years now. He recommends them often.
This review was collected via phone interview by Customer Research Inc.

DP
Darren P.
Punta Gorda, FL
Hyundai Sonata
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/14/2018 Category: Service
Darren said there were a couple of things that he wanted to ask the tech that looked at his vehicle. At other facilities he could do that but it is not allowed at this facility. .
This review was collected via phone interview by Customer Research Inc.

DW
Doug W.
Punta Gorda, FL
GMC Terrain
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/12/2018 Category: Service
Doug said they did a very good job.
This review was collected via phone interview by Customer Research Inc.

TJ
Tina J.
Punta Gorda, FL
Chevrolet Silverado 1500
Verified Customer
Overall Rating 3/5Overall Rating 3/5Overall Rating 3/5rating 3rating 3
09/12/2018 Category: Service
Tina said the business was OK. She had the vehicle in there on time, they said two hours. She heard nothing back, so called and it had been completed.
This review was collected via phone interview by Customer Research Inc.

CS
Charles S.
Punta Gorda, FL
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Charles said that the place is very good.
This review was collected via phone interview by Customer Research Inc.

EC
Eric C.
FL
Saab 9-3
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/10/2018 Category: Service
Eric said that he had no problems and they took care of everything,
This review was collected via phone interview by Customer Research Inc.

SW
Shane W.
Englewood, FL
Dodge Dart
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/07/2018 Category: Service
Shane said the service was very polite. The work was done quickly. The work was good.
This review was collected via phone interview by Customer Research Inc.

KG
Kim G.
Florida
Chrysler Sebring
Verified Customer
Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5Overall Rating 5/5
09/06/2018 Category: Service
Kim said they treated them very well. They did not have the money to repair the vehicle, but the management was willing to work with them. She appreciates the business, they were very kind and helpful.
This review was collected via phone interview by Customer Research Inc.