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SureCritic / Genesis Of Alexandria
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Genesis Of Alexandria

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(59 Reviews)
65
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Score Details

5 stars
81%
4 stars
9%
3 stars
3%
2 stars
2%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
10
Total ReScores™
4.2
ReScore™ Average
65
Net Promoter Score ®

Business Details

Categories
Contact
(703) 535-6840
No Business Hours Provided

Business Hours

* No Time Zone provided
1707 Mount Vernon Ave. Alexandria, VA 22301
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(59 Reviews)
Write a Review
Recent Reviews
JH
gravatar
Jacob H.
Lexington Park, MD
2021 Genesis Gv80
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/16/2021
verified customerVerified Customer
0
Category: Service
Terrible. Should have bought another Mercedes.
High quality prices, but you may as well be a used car dealership.
GERALD A., Service Director from Genesis Of Alexandria responded on 12/18/2021 06:37 PM

Hi Jacob,

Just wanted to take a moment and say thank you so much for taking the time to complete the SureCritic service experience survey! On behalf of my service team, we appreciate the opportunity to take care of your Genesis! Please always feel free to give me a call directly with any questions or needs you may have regarding your vehicle or visit. Thank you for being a part of the Genesis Family!

Happy Holidays!

Best wishes from your Service Team at Genesis of Alexandria!

Gerald Acevedo
Service Director
240.642.1519 mobile
703.535.6954 
gerald.alexhyundai@gmail.com
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