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SureCritic / Genesis Of Austin
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Genesis Of Austin

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(36 Reviews)
5
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Score Details

5 stars
72%
4 stars
11%
3 stars
8%
2 stars
3%
1 star
3%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
Original Review
Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5Overall Rating 2.8/5
20
Total ReScores™
4.9
ReScore™ Average
5
Net Promoter Score ®

Business Details

Categories
Contact
(512) 445-0300
No Business Hours Provided

Business Hours

* No Time Zone provided
4610 South Ih 35 Austin, TX 78745
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(36 Reviews)
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Recent Reviews
GE
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George E.
Pflugerville, TX
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
02/21/2024
0
Category: Service
Vehicle service
We bought a 2023 GV 70, we love the vehicle, but we were not told about scheduling months in advance for our first oil change. Also, the vehicle is making a humming sound when it reaches 50 miles an hour on the driver side and it seems like we have to wait months for an appointment so they can service it. The Genesis valet is booked so we would have to be with out a vehicle while ours is getting serviced because there is a long waiting period.
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