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SureCritic / Genesis Of Columbus
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Genesis Of Columbus

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7 Reviews)
67
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Score Details

5 stars
76%
4 stars
14%
3 stars
5%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
67
Net Promoter Score ®

Business Details

Categories
Contact
(614) 471-2900
No Business Hours Provided

Business Hours

* No Time Zone Provided
2900 Morse Rd. Columbus, OH 43231
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Service Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(7 Reviews)
Write a Review
Recent Reviews
FD
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Forrest D.
Marysville, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
01/27/2025
10
Category: Service
new car
Roberto Rodriguez very professional and took time to explain everything about our new car. His number one goal was putting the customer first and making sure we had an excellent buying experience at Genesis.
Thanks Roberto
LG
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Lisa G.
Columbus, OH
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
09/20/2024
9
Category: Service
GV80
Genesis of Columbus has a great worker name Cole Dyer. He made sure I had the knowledge of the gv80 before purchasing. The length of time it took to negotiate the price to a little time. But, we had a somewhat happy medium. They delivered my suv with dirty finger prints on the inside roof. I called Cole and he had me an appointment the very next day to have it cleaned. Cole is very attentive. That's a great trait to have in a salesman. He listens!!!!!
Bravo Zulu for Cole Dyer.
When you visit Genesis of Columbus. Look for him. He will not disappoint.
TK
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Tim K.
Huntsville, OH
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
07/07/2023
0
Category: Service
Worst Genesis dealer ever
This dealership is the worst I've ever seen.

Potholes in the parking lot and even in the Genesis designated guest parking spot. Dirty outside, dirty inside, the signs and windows still read Hyundai used cars, they tacked Genesis banners to the exterior roof.

Customer service is awful, they lie, tell they have loaner vehicles until you get there then tell you they don't, and it's up to you to call a car rental service and pay for it yourself.

The plants inside are dying, the chairs inside are damaged, this place shouldn't even be operating under the Genesis brand.

Service takes twice as long as estimated, there really is nothing good to say about this place!
Verified Customer
Johnstown, OH
2021 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/30/2021
verified customerVerified Customer
Category: Service
Outstanding body shop.
Manager was very professional and followed through on all commitments. Staff were also very friendly and helpful.
Recommended
NM
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Nelson M.
Gahanna, OH
2020 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2020
verified customerVerified Customer
Category: Service
Best Auto Purchase Experience I've Ever Had.
I chose to purchase my car from this dealership rather than one of their other locations because it was close to my home. I am very pleased with that decision. The salesman, Matt Staten was awesome to work with and went out of his way to see that I received a great deal on a great car. The service advisor was very helpful and made sure I was well informed about the maintenance work being done on my car. I would highly recommend this dealership to others.
Recommended
GK
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Gregory K.
Delaware, OH
2019 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/19/2020
verified customerVerified Customer
Category: Service
WORK WAS DONE AT BRANDON HYUNDAI IN TAMPA FL
VACATIONING MADE EASY; SNOWBIRDING IN FLORIDA WHEN MY SERVICE WAS NEEDED; SIMPLY CALLED MY VACATION LOCATION AND THEY WERE FANTASTIC
Recommended
DL
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Donald L.
Columbus, OH
2018 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/27/2019
verified customerVerified Customer
Category: Service
Chris - service advisor
Efficient, thorough work - the service advisor Chris is great to work with - exceptional customer service
Recommended
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