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Genesis Of East Charlotte

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Latest Reviews
KH
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Kris H.
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
04/28/2023
0
Good service turned really bad..total disbelief
Took my car in for a sunroof motor on Thursday, April 13th..and its now April 28th and I still dont have my car. I checked in over the week , but they didnt...
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PB
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P B.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
04/02/2022
0
Poor service with bad attitude
Service advisor was short, rude and did not offer solutions to why they couldn’t do something just that they couldn’t do it. Owning a Genesis is suppose to...
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Verified Customer
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/14/2022
10
Recall Issue
Taken on time and was out in a timely manner.
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Matthew H.
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/16/2022
FJ
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Frederick J.
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
03/02/2022
0
Deplorable service
Owner of 2021 G80 in for routine maintenance and one issue, waited four hrs before being told technicians needed 2 more hrs to complete diagnosis.
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