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SureCritic / Genesis Of Elgin
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Genesis Of Elgin

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 Reviews)
100
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Score Details

5 stars
82%
4 stars
8%
3 stars
6%
2 stars
<1%
1 star
2%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
Original Review
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
1
Total ReScores™
4.0
ReScore™ Average
100
Net Promoter Score ®

Business Details

Categories
Contact
(847) 888-8222
No Business Hours Provided

Business Hours

* No Time Zone provided
1200 E. Chicago Street Elgin, IL 60120
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Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(12 Reviews)
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Recent Reviews
SL
gravatar
Steven L.
Itasca, IL
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/21/2021
10
Category: Service
BOUGHT THERE FOR ONE REASON
I purchased a 2022 Genesis G70 from David Kang. I heard David was who I should see at Elgin Genesis if I wanted the best purchase experience. Although my G70 was available elsewhere, I am glad I purchased from David. He was absolutely as advertised. His product knowledge was unparalleled and his laid back persona made the whole car buying experience serendipitous. David introduced me to the service manager Ben who welcomed me as a new customer. Even though there are a couple of Genesis dealers closer, I will definitely be going back to David and Ben
JENNIFER T., Customer Relations Manager from Genesis Of Elgin responded on 12/21/2021 06:39 AM

Steven, 

Thank you for taking the time to fill out the survey, for your 5 star review and for your kind words about David and Ben.  They are certainly an asset to this brand.  We appreciate your business and look forward to have you back again!  

Jenni Tuton
Customer Relations Manager
Elgin Hyundai
847-628-2845
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