business image

Genesis Of Groveport

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 Reviews)
77
Write a Review

Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
2
Total ReScores
5.0
ReScore Average
77
Net Promoter Score ®

Business Details

Categories
Contact
(614) 836-6251
No Business Hours Provided

Business Hours

* No Time Zone Provided
4255 South Hamilton Road Groveport, OH 43125
Service Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 Reviews)

AS
gravatar
Albert S.
Columbus, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/03/2021
verified customerVerified Customer
Category: Service
Very customer friendly service
I have two cars servo at this dealer. With both they have done a great job keeping me posted on progress and getting the job done promptly.
Recommended

DG
gravatar
Dan G.
Pickerington, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/04/2021
verified customerVerified Customer
Category: Service
Always helpful
I've been very pleased with my service advisor, Amber and all the staff at Genesis. Prompt, attentive, and go out of their way to make sure you're satisfied and happy with any service or repairs.
Recommended

HW
gravatar
Homer W.
Gahanna, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/21/2020
verified customerVerified Customer
Category: Service
service
no complaints
Recommended

DG
gravatar
Dan G.
Pickerington, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/20/2020
verified customerVerified Customer
Category: Service
First Visit - Where I found a "we'll take care of you mentality"
Me and my car weren't in Ricart's database, I scheduled my appointment for regular service and a warranty problem online. Although that had no experience with me or my car they listened and inquired for specifics to my problem. The solution was a not minor one but the manufacturer covered it, I was provided a loaner vehicle and in a few days happily back on the road.
Recommended

SS
gravatar
Stanley S.
Blacklick, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/30/2020
verified customerVerified Customer
Category: Service
Great and knowlegable people.
terrific
Recommended

DH
gravatar
Duwayne H.
Galena, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
04/01/2020
verified customerVerified Customer
Category: Service
They treat customers with courtesy, kindness, and respect. The customer isn’t always right...but the customer is always a customer.
Thanks for the privilege.
Recommended

Verified Customer
Pickerington, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/19/2020
verified customerVerified Customer
Category: Service
Responsive
Cindy was very helpful and took care of my G90 when we had service scheduled
Recommended

SS
gravatar
Stanley S.
Blacklick, OH
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
02/04/2020
verified customerVerified Customer
Category: Service
staff
great service. great staff especially Amber
Recommended

Displaying all 8 Review
Businesses Near You
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(310 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(456 Reviews)
Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5Overall Rating 4.9/5
4.9
(531 Reviews)
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(1,137 Reviews)
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
5.0
(88 Reviews)
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.