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Genesis Of Honolulu

Average Score
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 Reviews)
80
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Score Details

Last 30 Day Trend

Inactive Business

ReScore Reviews

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores
-
ReScore Average
80
Net Promoter Score ®

Business Details

Categories
Contact
(808) 593-8888
No Business Hours Provided

Business Hours

* No Time Zone Provided
888 Kapiolani Boulevard Honolulu, HI 96813
Sales Department's Reviews
Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5Overall Rating 4.7/5
4.7
(8 Reviews)

EL
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E L.
Honolulu, HI
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/27/2024
0
Category: Sales
Nice people; POOR service
The dealership is fine, but the service is terrible. There are regular issues with the cars, and repairs are majorly inconvenient. Appointments are hard to come by, they rarely have loaners available, delays are inevitable, and communication is poor. Since purchasing this car in 2021, I have had to come in several times a year for repairs covered under the warranty, in addition to regular maintenance. It has been beyond frustrating each time.

JS
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James S.
Princeville, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/18/2022
10
Category: Sales
Tops!
Our dealer Leo was truly helpful, professional and courteous when we purchased the G-70 Genesis. This was a great experience and as far as I am concerned, the Genesis brand is a game-changer vis-s-vis other name brands!

WK
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Wanida K.
Kailua, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
12/10/2021
verified customerVerified Customer
10
Category: Sales
Great car and excellent service
The car is amazing and Dakota at Genesis was very helpful.

PF
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Peter F.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
11/09/2021
verified customerVerified Customer
10
Category: Sales
GV70 rocks!!
Genesis has come a long way and many won’t know until they e driven one. This is a must try SUV before you buy anything else out there! Yes, anything - bar none!

CH
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Christopher H.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/28/2021
verified customerVerified Customer
10
Category: Sales
review
I felt welcomed and taken care of at this dealership. Very up scale and nice.

HK
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Helsa K.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
10/13/2021
verified customerVerified Customer
10
Category: Sales
Love my car
I highly recommend the gv80 to all my friends and family. Not only because it is easy on the eyes, but also because you can’t really beat their warranty and services provided for a luxury vehicle. The car is so smooth and fun to drive. Dakota was very professional and informative about the car and it’s features. Inventory was low on the island so I’m happy I got the car I wanted.

GY
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Gaylen Y.
Honolulu, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
06/12/2021
verified customerVerified Customer
Category: Sales
Genesis showroom
Great location, but limited space to review cars.
Recommended

AG
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Alex G.
Waianae, HI
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
05/25/2021
verified customerVerified Customer
Category: Sales
Genesis of Honolulu (Velocity)
Purchased Genesis GV-80. Highly recommend Genesis of Honolulu. My review is short but to the point. Facility is very clean. Salesmen (Ethan W.) for my purchase was friendly, knowledgeable and professional. The manager (Rich A.) was top notch. So much so that I look forward to future purchases with he and his team.
Recommended

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