Business Solutions
SureCritic / Auto Repair / Genesis Of Hoover
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Genesis Of Hoover

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(16 Reviews)
75
Write a Review

Score Details

5 stars
82%
4 stars
14%
3 stars
<1%
2 stars
2%
1 star
<1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
Original Review
Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5Overall Rating 0.0/5
0
Total ReScores™
-
ReScore™ Average
75
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(205) 380-6250
No Business Hours Provided

Business Hours

* No Time Zone provided
1595 Montgomery Highway Hoover, AL 35216
Get Directions

Score Details

5 stars
80%
4 stars
8%
3 stars
6%
2 stars
3%
1 star
1%

Last 30 Day Trend

Active Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5Overall Rating 3.7/5
3
Total ReScores™
5.0
ReScore™ Average
48
Net Promoter Score ®

Business Details

Categories
Contact
(205) 380-6250
No Business Hours Provided

Business Hours

* No Time Zone provided
1595 Montgomery Highway Hoover, AL 35216
Get Directions
Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(16 Reviews)
Write a Review
Recent Reviews
SW
gravatar
SAMUEL W.
Trussville, AL
2023 GV80
Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5Overall Rating 2.0/5
07/01/2022
verified customer Verified Customer
0
Category: Sales
Not good
When buying a $73,000 you want a dealership you can trust. It’s a large investment and when you’re lied to it tells you, you’re a number not a valued customer. And before you purchase the car they call you with updates on when your car would be in but once the papers are signed those returns calls don’t happen when you are asking about your floor mats for that $73,000 SUV that came with a $4000.00 markup above the MSRP.
I guess as long as the dealership makes money the hell with the consumer.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
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