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SureCritic / Genesis Of Kendall
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Genesis Of Kendall

Average Score
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(24 Reviews)
-26
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Score Details

5 stars
63%
4 stars
10%
3 stars
9%
2 stars
6%
1 star
9%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
Original Review
Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5Overall Rating 1.8/5
5
Total ReScores™
4.8
ReScore™ Average
-26
Net Promoter Score ®

Business Details

Categories
Contact
(305) 238-0000
No Business Hours Provided

Business Hours

* No Time Zone provided
15895 South Dixie Highway Miami, FL 33157
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Service Department's Reviews
Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5Overall Rating 4.2/5
4.2
(24 Reviews)
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Recent Reviews
LF
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Linda F.
Miami, FL
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
12/13/2023
0
Category: Service
very bad service. terrible communication
Service was very bad and did not listen to customer or follow up on the problem. My service advisor called me telling my vehicle is ready and I asked ,did they checked everything that was stated on the paperwork. He paused. Right then I told him you not sure . This is the 2nd time and it was done. Now he saying there is a part needs to be order to fix my car 2021 Genesis. I told him ok just communicate with me. My service advisor Issac Espinoza and also Spoke to the service mgr. Service mgr. Josh Pallo and still the same from both. I still haven't got my vehicle yet and they claim its ready and I asked for the service diver to pick me up so I can get due to the company do not have car loaners. They excuse is don't call please text them both. I also done that and still no communication. This is Kendall Hyundai (Genesis). Miami Fl.
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