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SureCritic / Auto Repair / Genesis Of Lafayette
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Genesis Of Lafayette

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(54 Reviews)
81
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Score Details

5 stars
82%
4 stars
8%
3 stars
7%
2 stars
<1%
1 star
<1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5Overall Rating 3.6/5
5
Total ReScores™
5.0
ReScore™ Average
81
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(337) 984-9050
No Business Hours Provided

Business Hours

* No Time Zone provided
5001 Johnston Street Lafayette, LA 70503
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Sales Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(54 Reviews)
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Recent Reviews
DM
gravatar
Donna Tate M.
Church Point, LA
Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5Overall Rating 3.0/5
08/01/2022
5
Category: Sales
Service after sale
I purchased a Genesis GV80. Almost 2weeks ago. The buying experience was easy and pleasant. Since then I returned once to go over the apps and to see about having repairs. Someone contacted my husband to say they would be sending me to Opelousas to handle repairs. I contacted Jordan Richard this morning. I haven't heard anything from him. Not even a courtesy text to say I'll look into it. Also my trade in hasn't been paid off and I'm getting calls from the financial company about it being late
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