I comparison shopped (brands and dealerships) for about 4 months and the Littleton crew was patient with me the entire time. Each time I asked a question or requested a 2nd or 3rd test drive they cheerfully accommodated me. When I made the purchase decision, Suzanne was very helpful and professional. She found an inbound car and within 5 days I was driving away with it. Paid sticker price, plus a few add-ons (such as window replacement warranty, tinting, etc.). Other luxury brands will throw in some kickers such as winter mats, but not here. It's also a seller's market right now, so that needs to be accounted for. Overall a good experience. But, they need to either significantly upgrade the Hyundai storefront, or build-out Genesis specific stores. The spartan Hyundai scenery hurts the Genesis brand image.
Net Promoter® NPS®, NPS Prism®, and the NPS-related emoticons are registered trademarks of Bain & Company, Inc., Satmetrix Systems, Inc., and Fred Reichheld. Net Promoter Score™ and Net Promoter System™ are service marks of Bain & Company, Inc., and Fred Reichheld.
Attention
We use cookies to personalize content, enable certain functionality, and track site analytics for marketing purposes. You consent to our cookies if you continue to use this website.
Verified Customer