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Genesis Of Loma Linda

Average Score
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(31 Reviews)
64
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Score Details

5 stars
75%
4 stars
18%
3 stars
1%
2 stars
<1%
1 star
4%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5Overall Rating 4.0/5
2
Total ReScores™
5.0
ReScore™ Average
64
Net Promoter Score ®

Business Details

Categories
Auto Repair, New Car Dealer, Genesis Dealer
Contact
(909) 796-1600
No Business Hours Provided

Business Hours

* No Time Zone provided
25072 Redlands Blvd Loma Linda, CA 92354
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Sales Department's Reviews
Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5Overall Rating 4.6/5
4.6
(31 Reviews)
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Recent Reviews
GE
gravatar
Guillermo E.
San Bernardino, CA
Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5Overall Rating 1.0/5
08/31/2022
0
Category: Sales
AWFUL Service Department
Their service department is AWFUL. I have been trying to make an appointment to get my 2019 Genesis serviced, which came with complimentary valet service. After leaving several messages with Hannah Bader (the Genesis service rep) and nobody returning calls, I was finally able to get through to schedule an appointment. I scheduled the appointment last Thursday for a valet pick up this Tuesday. Unfortunately, nobody came to pick up my car and nobody called to inform me that they would not be coming. This is not the first time I have had issues with scheduling my service appointments with them. They are terrible at communicating and have awful customer service.
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