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SureCritic / Genesis Of Meriden
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Genesis Of Meriden

Average Score
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4 Reviews)
83
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Score Details

5 stars
80%
4 stars
10%
3 stars
5%
2 stars
3%
1 star
1%

Last 30 Day Trend

Inactive Business

ReScore Reviews™

ReScore
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
Original Review
Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5Overall Rating 3.4/5
5
Total ReScores™
5.0
ReScore™ Average
83
Net Promoter Score ®

Business Details

Categories
Contact
(203) 235-1669
No Business Hours Provided

Business Hours

* No Time Zone Provided
318 South Broad Street Meriden, CT 06450
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Service Department's Reviews
Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5Overall Rating 4.8/5
4.8
(4 Reviews)
Write a Review
Recent Reviews
Verified Customer
Torrington, CT
2021 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/29/2021
verified customerVerified Customer
10
Category: Service
satisfied
Service person was very helpful and went out of his way to handle the my call
BRUCE D., SERVICE MANAGER from Genesis Of Meriden responded on 08/30/2021 01:46 PM

Thank you for taking the time to respond. We really appreciate it. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
Verified Customer
Oxford, CT
2017 Genesis G90
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
08/26/2021
verified customerVerified Customer
10
Category: Service
Excellent Service Team
Tommy the Service writer is knowledgeable, customer oriented and very professional. He keeps each client updated on progress a# the service is taking place. Others in the Service Department are friendly, professional and easy to interact with. A very well run Service Team under the direction of Bub.
BRUCE D., SERVICE MANAGER from Genesis Of Meriden responded on 08/26/2021 07:07 AM

Thank you for the response. We really appreciate you choosing Genesis of Meriden. Have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
SC
gravatar
Salvatore C.
Cromwell, CT
2020 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
07/27/2021
verified customerVerified Customer
Category: Service
Excellent
The friendliness of the personnel and the qualified mechanics, keeps me coming back.
Recommended
BRUCE D., SERVICE MANAGER from Genesis Of Meriden responded on 07/28/2021 08:46 AM

Thank you for the feedback Sal.  Great to see you again. Have a safe trip.

BUB DOWD
SERVICE MANAGER
203-639-2926
BL
gravatar
Beverley L.
Southington, CT
2017 Genesis G80
Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5Overall Rating 5.0/5
03/23/2020
verified customerVerified Customer
Category: Service
Service advisor was great.
The service advisor was great. He even arranged for us to be driven to a nearby grocery store so we could shop while our car was being serviced. He even helped us to understand the navigation system.
Recommended
BRUCE D., SERVICE MANAGER from Genesis Of Meriden responded on 03/25/2020 06:24 AM

Thank you for the feedback Beverley. We really appreciate it. Stay safe and have a great week.

BUB DOWD
SERVICE MANAGER
203-639-2926
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